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8.2
Review Score
10910 Town Center Dr, San Antonio, TX 78251
My experience has been really good so far so I would highly recommend it. [name removed] is amazing!!Much better experience than my previous place
At Memory Care of Westover Hills, we are dedicated to the individualized, focused care of our Alzheimer's and dementia residents, and their families. We provide care environments for those suffering from the numerous forms of memory loss by offering a uniquely designed Care Program for each...
510 West Northwest Highway, Barrington, IL 60010
When we arrived we were located in a small unit. My wife required extra care so another bed was required. They moved us into a larger unit for NO additional charge! They acquired a bed for my wife which she...
Chapters Living of Barrington is an intimate, licensed residence devoted to caring for those needing assisted living and nurturing those with memory loss or Alzheimer's disease. Multiple different care 'neighborhoods' are provided within Sunrise of Barrington: Assisted Living; the Terrace Club...
123 W Brush Hill Rd, Elmhurst, IL 60126
Originally I placed [name removed] at Artis of Elmhurst via a place for mom over 2 years ago, which was taken over several months ago by Chapters, which lasted a few months, which was just taken over by...
At Chapters Living of Elmhurst, we recognize it’s a privilege to serve as a dedicated support system for our residents. With a deep commitment to personalized care, our compassionate teams strive to create tailored experiences for our residents, ensuring their individual needs are met. Through...
2022 Hwy 46 West, New Braunfels, TX 78132
Overall good experience for someone in a bad situation. Based on the experience we would recommend Chapters Living of New Braunfels to other families who may need a place for their loved ones
At Chapters Living of New Braunfels, we are dedicated to the individualized, focused care of our Alzheimer's and dementia residents, and their families.Our memory care specialists understand the importance of a personalized approach by providing customized programs that are designed to show the...
12700 Antioch Road, Overland Park, KS 66213
We have recently had problems with Rose Estates--some due to lack of staffing, which is a common problem with such facilities and some due to some irresponsible staff members.
At Rose Estates Assisted Living, we're committed to delivering the amenities, care and service that our residents and their families deserve. We personalize our programs and services to provide the right balance of care and assistance as your needs change. Our friendly staff is dedicated to...
1035 Illinois Rte 59, Bartlett, IL 60103
There was a long period of adjustment after Chapters purchased Artis. It was hard on my father because so many of the staff left. There was no one really in charge for quite awhile. Things just seemed...
At Chapters Living of Northwest Chicago, we recognize it’s a privilege to serve as a dedicated support system for our residents. With a deep commitment to personalized care, our compassionate teams strive to create tailored experiences for our residents, ensuring their individual needs are met....
11909 Lamar Avenue, Overland Park, KS 66209
The staff have been good to work with and do try their best during these trying times. My mom has bonded with a couple of them. And they were in contact when my mom had to go to the hospital last month. It...
Your search is over. One look at the beautifully manicured lawns, spacious apartments and elegant decor, you'll know this is a great place to call home. Lounge by the fire, watch your favorite television program or listen to the player piano with your friends. Birds singing and crickets chirping...
2501 Aldersgate Rd, Little Rock, AR 72205
Always good to visit several times to see how the day goes when looking to find a place for your aging parents. They are willing to work with the family to find the best care and value for her money. I do...
At Memory Care of Little Rock, we are dedicated to the individualized, focused care of our Alzheimer's and dementia residents and their families. We provide care environments for those suffering from the numerous forms of memory loss by offering a uniquely designed Care Program for each...
955 N Hickory Rd, South Bend, IN 46545
After one month there I was ready to take my mom out and told them so. We had a very frank conversation of the lacking of services I had been told my mothers would be able to access. And other issues. I am...
Review Score
312 reviewsOut of 10
5 star
56%
4 star
22%
3 star
13%
2 star
4%
1 star
8%
A Place for Mom has scored Chapters Living with 8.2 out of 10 using our proprietary review score based on 97 reviews in the last 2 years. Over all time, Chapters Living has 312 reviews with an average "overall experience" of 4.4 out of 5.
We highly recommend this facility. 5 of us in our family looked into a lot of dementia care places for grandmother, looking at websites, called for pricing, virtual tour. It was exhausting! But Autumn Leaves stood because they were more interested in learning about my grandma that just trying to like sell us on their facility. And between their price and how beautiful it is there, we moved her in and are so pleased we did. Their activities are upbeat and cover different areas to help improve skills (not like some places that sit residents in front of a movie) and their restaurant-like dining and the fact they have plenty of caregivers has made us grateful that she is safe and well loved. If you are looking for a place for your family member you should check them out.
5
5
5
5
5
Known Memory Care at Tulsa in Tulsa, OK
4.1
(89 reviews)
[Name removed] was very helpful!
5
5
5
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5
Known Memory Care at Tulsa in Tulsa, OK
4.1
(89 reviews)
My family looked into this facility because my niece actually works there. We didn't think we could move my Mom in due to the Coronavirus thing. But [name removed] in admission was very friendly and we got a virtual tour. It's clean and you can tell the people living there are happy. Our niece is super happy working there so we decided to forward and move out Mom in there. I really recommend this place. A lot of the other ones in the area are nearly as nice.
5
5
5
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4
Known Memory Care at Tulsa in Tulsa, OK
4.1
(89 reviews)
We have been looking for a place for my Aunt for months but with this coronavirus it has been difficult but when I called and spoke to [name removed] he took on like a video and was really helpful and put us at ease. So we will be moving her there. Thank you all for you all have done.
5
5
5
5
5
Known Memory Care at Tulsa in Tulsa, OK
4.1
(89 reviews)
I would like to take this opportunity to express our gratitude and thanks for the ENTIRE staff at MCOWH! They are an awesome group and I feel that a great majority of them go above and beyond in their duties. Their activities are great. The facility is great! I just can't say enough good things about [name removed] and her staff!! This time (COVID-19) has proven to be especially challenging but MCOWH staff has risen above & beyond to the challenge!! Keep the Faith and keep up the good work!
5
5
5
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5
Chapters Living of San Antonio in San Antonio, TX
4.6
(29 reviews)
I knew when I found Memory Care of Westover Hills, I found a forever home for my father. Prior to living here, I had placed him at 3 other facilities that I just wasn’t feeling the care and support he should have been receiving. After several years at Memory Care of Westover Hills, I know I made the right decision for my father. The staff is impeccable and truly love and care for our loved ones as if they are their own family member. I can call or come by anytime (prior to Covid19) and always found my father clean and well cared for. The staff do an outstanding job of taking care of their residents from celebrations to listening to music, activities, massages, dispensing medication.... etc.... Hats off to all the staff, especially [names removed] for maintaining the high level of care for their residents .... At All Times ????????????????
5
5
5
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5
Chapters Living of San Antonio in San Antonio, TX
4.6
(29 reviews)
The caregiving team strives for an excellent quality of care. They are knowledgeable and compassionate in caring for their residents. The administration staff makes every effort to keep open lines of communication with families and addresses concerns with due diligence. MCLR offers a warm home environment with lots of social activities including volunteers and school groups from the community. They serve well balanced meals that are tasty and easy to eat. The facility and individual rooms are clean and orderly. Our parent has received loving care, and we would recommend MCLR to any family needing assistance in the care of their loved one.
5
5
5
5
4.5
Chapters Living of Little Rock in Little Rock, AR
4.5
(20 reviews)
I love this home for my Mother. She has been a resident for almost 4 years. She has always been treated with respect and kindness. She has enjoyed activities designed exspecially for her and danced herself through many a party. God gave my family a precious gift with my Mama and then gave our Mama a precious gift when he lead us to MCLR. It truly is the home she deserves to dwell in with caring friends. Love flows throughout this home??.
5
5
5
5
5
Chapters Living of Little Rock in Little Rock, AR
4.5
(20 reviews)
The stand-out feature of Memory Care of Little Rock is the staff. The facility is beautiful and clean with lots of natural light. The food is good and nicely presented. But the staff members are the real difference-makers. They are cheerful, ready to serve, patient, and enthusiastic team players. They know the residents personally and work to find activities each one might like and be able to do. They try to help the residents find friends. During the current COVID-19 lockdown, they have worked tirelessly to keep residents connected with their families and the outside world. Anytime I have had a question or suggestion a staff member has listened and granted my request if at all possible. My family and I are very thankful our mom is being cared for at Memory Care of Little Rock.
5
5
5
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5
Chapters Living of Little Rock in Little Rock, AR
4.5
(20 reviews)
I would highly recommend Memory Care of Little Rock for a loved one with any form of dementia. The facility is specifically designed and suited for persons with cognitive impairments. The staff is professional and treat residents with care and respect. They get to know each resident and strive to enrich days with meaningful activities; encouraging socialization and friendship. Knowledgeable in dementia, the trained staff helped my family understand and navigate this heartbreaking disease. I love that family is encouraged to participate in festive events such as holiday luncheons and birthday parties. Events like these are very special to residents and allow family to continue celebrating with treasured loved ones. The facility is lovely but the staff sets Memory Care Little Rock apart. During the recent Covid-19 crisis, this dedication to care, health, and safety became even more apparent. Thank you.
4
5
5
5
4
Chapters Living of Little Rock in Little Rock, AR
4.5
(20 reviews)
My wife has been a resident at Memory Care since [date removed]. Everyone including all staff and administration has helped our family make this life changing transition a comfortable event. From the initial interview to most recent events, I have felt that any question I have will be answered in a complete, constructive and caring manner. In the current circumstances of the lockdown, anytime I have requested an update including a picture of my wife, I have received immediate responses which I have been able to share with my family. My wife's family which loves her very much knows that she is safe at Memory Care.
5
5
5
5
5
Chapters Living of Little Rock in Little Rock, AR
4.5
(20 reviews)
Memory Care of Little Rock has been the perfect choice as a home for my mother. The staff goes out of their way in making my mother feel just like she is at home, but with all of her needs safely met. The residents have many different requirements, likes, and personalities. With a super activities director and staff who really work hard at their jobs, there is always something for the residents to do. Their immaculate surroundings change with the seasons and holidays to keep them aware. A private dining room is available for families. There are several secure outdoor areas to walk with my mom. This place has been a blessing. a relief, a home for my mom.
5
5
5
5
5
Chapters Living of Little Rock in Little Rock, AR
4.5
(20 reviews)
Finding a facility for my mother was problematic because while she suffers from dementia, her more significant issues are complete macular degeneration and hearing loss that affect balance and ability to operate most household appliances. Through her 80's and into her 90's, she regularly walked a mile or more, sometimes more that one time each day. MemoryCare provided a good balance between assistance and independence for her. The buliding is well laid out for my mother to be able to continue her walks, now on a carpeted surface with regualar views to the exterior landscapes and courtyards. I am kept regularly informed of her actvities, both good and bad. I feel like the staff are my partners in her care and not keeping me at a distance. MemoryCare is dedicated to providing education for family members on how best to care for and interact with family with a wide range of age related affects - dementia, diabetes, hearing loss, and similar. One of the free programs was of particular value to me in my profession and I was able to provide the same presentation for my office. During an outbreak of a stomache virus last year and now this year with the corona virus, they have taken exception care with isolation, cleaning, and disinfection to control transmission. Based on results last year and so far this year, they have been scrupulous, diligent, and successful in avoiding and mitigating infection.
5
5
5
5
5
Chapters Living of Little Rock in Little Rock, AR
4.5
(20 reviews)
My husband has been a resident at MCWH for 2 years and we could not have found a better, kinder place for him. The staff has cared for him and for me as well as family. IAm so thankful to have MCWH during this difficult period in our lives
5
5
5
5
5
Chapters Living of San Antonio in San Antonio, TX
4.6
(29 reviews)
My step-father was a resident at Memory Care of Westover Hills. They have the most caring staff and greatest facility. He was always taken care of in a great manor. His room and the rest of the facility was always clean and never smelled. The food was the best that I have ever experienced. I am very pleased with the care that he and us as a family received while he was living out his last days. When Season's Hospice was called in, they along with the staff at Memory Care were the best we could have expected. Thank you all very much for such a comforting time during the last days.
5
5
5
5
5
Chapters Living of San Antonio in San Antonio, TX
4.6
(29 reviews)
My mother was a resident at Memory Care of Westover Hills. I always have been told that first impressions are lasting. I walked thru the doors of Memory Care of Westover Hills and the welcome that I received was just amazing. The marketing manager ([name removed]) and the Director ([name removed]) of the community were friendly, looked at me when they spoke to me, were both friendly, and after the tour of the building I knew that there was no turning back. Mother was so excited to be here. The entire staff made us feel welcome and always asked if we needed anything or could they help me when I seemed to be looking lost. (lol) The presentation of the meals always looked inviting and sometimes my sister would join mother for lunch; I was always on a diet. This community will always be one that I will recommend to family members and friends when they are looking for a facility for their love one. I would rate this community - GREAT!
5
5
5
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5
Chapters Living of San Antonio in San Antonio, TX
4.6
(29 reviews)
Mother was well cared for while she was at Autumn Leaves of Tulsa. She was treated with respect and dignity by everyone there. She shared a room but each lady had their own space so she did not feel like she had to give up her privacy. She was encouraged to participate in the many activities that were provided each week. The facility was always clean and never smelled like some facilities do. My brother lives in Tulsa so he and his family visited often. I live out of state and I called usually daily to speak to her. When Mother passed away the staff members were considerate and supportive of us.
5
5
5
5
5
Known Memory Care at Tulsa in Tulsa, OK
4.1
(89 reviews)
Mother was well cared for while she was at Autumn Leaves of Tulsa. She was treated with respect and dignity by everyone there. She shared a room but each lady had their own space so she did not feel like she had to give up her privacy. She was encouraged to participate in the many activities that were provided each week. The facility was always clean and never smelled like some facilities do. My brother lives in Tulsa so he and his family visited often. I live out of state and I called usually daily to speak to her. When Mother passed away the staff members were considerate and supportive of us.
5
5
5
5
5
Known Memory Care at Tulsa in Tulsa, OK
4.1
(89 reviews)
Visited with [name removed] 3 March 2018. She was very personable, knowledgeable and caring. The facility looks great and the rooms are decent size. I like the relaxed atmosphere and amenities. The all inclusive price is also nice, no surprises.
5
5
5
5
5
Chapters Living of San Antonio in San Antonio, TX
4.6
(29 reviews)
My Dad has been at Autumn Leaves since February of 2014 and we could not be happier with the care that he receives. We moved him from Kansas when we moved to Tulsa and it was a very scary transition... until we met [Removed] and the other staff. We had been touring several other facilities and were not impressed. The first time we toured Autumn Leaves we knew that we had found Dads new home. [Removed] and the team at Autumn Leaves are loving and caring and I’m pleased to say that Dad is doing great. We know that Autumn Leaves is where Dad needs to be and we have the comfort of knowing that he is happy and safe. [Removed]
5
5
5
5
4
Known Memory Care at Tulsa in Tulsa, OK
4.1
(89 reviews)
There are 9 total Chapters Living Facilities.
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