Chapters Living

It's a wonderful place for your loved ones. They take wonderful care of them. It's not the facility itself that counts - it 's the people. And their staff are awesome. I would recommend them to other families.

My husband has been a resident of Memory Care of WestoverHills for 8 months. He calls it “home.” I visit him almost every day. Here is what I have observed: 1) The facility is bright, spacious, clean, and well furnished; 2) The facility is secure so the residents cannot wander off the premises ; 3)The menu is varied and the food well prepared and tasty; 4) The place does not smell of urine and messes are cleaned up promptly; 5) Residents are treated with respect and caring; 6)The nursing staff keeps me updated regarding my husband’s health status and any medication changes. I highly recommend Memory Care of Westover Hills.

Wickshire Canton is great - great service, communication, and price! They just are great communicators about how my loved one is doing and what's going on. She has no skin issues. I have recommended them to many people.

She really likes it there. The staff is great. She's met a lot of new friends. She loves the cats there. She had given her cat away when she made her first move so this has helped. Her only complaint is the food. Not necessarily that it doesn't taste good but she says the combinations are just strange.

What has been the best for our loved one is her just being surrounded by the other senior residents and being able to socialize more. She loves playing bingo which they do a few times a week, they go out on different fields trips - the recently went to a pumpkin patch and also took them to a restaurant. The residents also got to go outside and do a trunk or treat and watched all the kids come by. Now our loved one says the food could use improvement and that it is not the greatest but we would still recommend this community to other families.

We have been so pleased with our experience there. These are truly caring people. I am asked multiple times per visit if they can help me. I'm so glad Wickshire was a choice offered to me by a Place for Mom.

We were welcomed with open arms starting with just the tour. Moving in day was no different, neither was signing up for my loved one to be there. They will work with you, given your situation and everything is explained.

We were moving him from another facility and they were wonderful in helping us expedite that whole process. They coached us on how to get him out of another facility and were just super helpful. They went above and beyond to help us give him over there. Unfortunately he was not here for long, but we had high hopes that this was going to be a better place for him.

It was a good experience. We picked this community because, of the location and their ability to handle myloved ones aggressive behavior.

Overall our family has had a positive experience, the community is very clean and the staff are very good with the residents and caring. They do have activities going on for the residents who choose to participate. Compared to other facilities the overall value for the money is quite good. It is conveniently located for our families and we appreciate that the staff are still very consciousness about keeping the virus down - they still want those visiting to wear masks - they really just want to keep the residents health. We would recommend to other families.

I was very impressed with the place, the staff, and all the people we met that are staying there. No one had anything but praise for the community and the staff.

This is an exceptional facility

My dad is currently residing at Harbor House. He has been in several different facilities over the past 2 years and this facility is by far the best. Staff and Administration ([name removed]) are friendly and caring and the facility is clean and homey. It is not at all an institutional looking environment. The resident and staff ratio is MUCH better than most facilities and the size of the facility is smaller than most, which I believe allows for better care for your loved one. We are very happy and relieved my dad is in this facility.

We enjoy all the activities they have to offer, there is always something going on for the residents. They have different readings where the residents can listen to different story books, there are church services and different board games. Everything is pretty easily accessible, the hallways are shorter and residents don't have to walk to far. Based on our experience so far we would recommend this community to others

This community was a wonderful place either for respite or long term placement for you or your loved one. We did respite but in doing that we were able to meet other residents that we could see were being well taken care of. The staff were very positive and knowledgeable at this community. The staff were also always willing to help whenever asked.

we toured Wickshire and thought they were really friendly and nice; they were even willing to give us two separate tours. we chose another community because it was closer to family.

The location of the facility is great for our family. I think they were the most reasonably priced out of the facilities that we visited. The staff really seemed to care and we were very happy with our experience here. We really liked the way the memory care unit looked, it was bright and cheery. We would recommend them to others and already have to a close friend.

We had a great virtual tour with Memory Care of Westover Hills. We liked what we saw but felt that we clicked with another facility more.

The initial price we were quoted was much cheaper than the other facilities we visited. I became very concerned when that price increased 3 times before we signed the contract. However once my brother moved in he was accepted immediately by the other residents and became active in all the activities that were offered. He hasn’t uttered one complaint since he moved.

Administration helped us with a very difficult move for the family. They were very kind and compassionate. The current staff including nurses,and med aids are very professional and easy to work with. The staff is very kind to the residents and have an upbeat, positive attitude towards the residents.