Chapters Living

The staff members have just been great, every time we come to visit we are able to see just how well they work with the residents. We have not had first hand experience with the meals or dining service but our loved one has yet to complain, she seems overall satisfied. Our loved one tends to not participate in the activities, but we do know they have plenty there for the other residents. We do think the value for the money is great. We had a great first impression, we toured other communities and Addington Place is more updated, the rooms are really cute, they are all on one level and on the main level.

We enjoy all the activities they have to offer, there is always something going on for the residents. They have different readings where the residents can listen to different story books, there are church services and different board games. Everything is pretty easily accessible, the hallways are shorter and residents don't have to walk to far. Based on our experience so far we would recommend this community to others

we toured Wickshire and thought they were really friendly and nice; they were even willing to give us two separate tours. we chose another community because it was closer to family.

The location of the facility is great for our family. I think they were the most reasonably priced out of the facilities that we visited. The staff really seemed to care and we were very happy with our experience here. We really liked the way the memory care unit looked, it was bright and cheery. We would recommend them to others and already have to a close friend.

Our family had an in person tour and we really liked this community. The place was very clean and well kept but just a little to big for our mother.

Our family had an in person tour and Cedarhurst was spot on, they were a strong facility, but it was our second choice just due to location. However the lady giving us the tour was so gracious, kind, and helpful. Even after not choosing Cedarhurst she continued to follow up occasionally just to check in.

The initial price we were quoted was much cheaper than the other facilities we visited. I became very concerned when that price increased 3 times before we signed the contract. However once my brother moved in he was accepted immediately by the other residents and became active in all the activities that were offered. He hasn’t uttered one complaint since he moved.

Administration helped us with a very difficult move for the family. They were very kind and compassionate. The current staff including nurses,and med aids are very professional and easy to work with. The staff is very kind to the residents and have an upbeat, positive attitude towards the residents.

The staff here were wonderful. They are caring and helpful here. I would highly recommend this community to others for their loved ones. The community isn't the fanciest but my loved one was very well cared for here.

The community has 4 plexus units and is very roomy. I would recommend this community to others based on my experience. There are activities to participate in and everything is kept neat and clean.

My mom has been a resident here for almost 2 years. Their staff is so kind and caring. I never worried for her well-being during the lockdown in 2020 for COVID. I knew she was in good hands. The aides are wonderful with her and always have a smile on their face when I visit. [Name removed], the Resident RN, is so good with her and always responds quickly when I have questions or concerns. I frequently get pictures of my mom when they have events and fun activities. [Name removed], the activities director, is wonderful! She always plans fun activities and kept us in touch. I would recommend this place to anyone in need of memory care for a loved one! Again I can't stress how wonderful the aides are- they truly love the residents they take care of!

Everything is going very well at Stonehaven for our family

They've been very helpful, especially during Covid. With not being able to come inside, they do a lot of things for you - they accept deliveries and helped set up the phone etc. since we can't be there. They've gone over and above what we expected. We love knowing that there's always somebody there to help our loved one out. The only thing we wish was better was the food. Sometimes it's good, other times not so much.

This worked for our family and was a good community. This was better since they specialize in memory care. The staff was good to work, with sometimes the response time was lacking. This is something that the community can work on. The phone would ring more than I thought it should. The care for my loved one was very good.

They have an onsite doctor, so the resident doesn't have to leave. The community is very friendly. They have meals and you call ahead and eat with your loved one, prior to COVID. The staff makes sure my loved one gets to their room. There is a cell phone in my loved one's room to call us anytime they want. The community doesn't take this away from my loved one. There is a code for family members that come often, they give you a code to get in to see your loved one. The community calls me about once and month, and always has something positive to say about my loved one. Heritage Village gives my loved one an activity to assist other residents to get to dinner and other activities. My loved one says they love it here. The community called and said can we get a fridge for their room, since they weren't going on field trips which the money would've been used for on these outings.

I looked at 4 different facilities and I chose Stonehaven because of the location, the cleanliness, the size of the rooms, storage and the closet space. The facility itself was also big and refreshing when we walked in. They are doing the best they can with the activities within the restrictions, but they were great before the pandemic. We have been 100% COVID free, so the staff members as well as the residents have done a great job with protecting everyone. Family visitations are going to start next week if possible in the sun rooms with Plexiglas between us. It will be limited to 2 visitors, but I am excited to see my family. We have just gotten a new chef and she has great experience, the meals have improved dramatically.

Well maintained facility. Compassionate caregivers. Responsive to needs.

I researched a lot of places and Stonehaven immediately stuck out to me as a great fit for my dad. For what we were looking for, the price was great, the facility was clean and "homey" and the staff has been SO friendly! Every single person I've talked to there has been outstanding to me and my dad.

We highly recommend this facility. 5 of us in our family looked into a lot of dementia care places for grandmother, looking at websites, called for pricing, virtual tour. It was exhausting! But Autumn Leaves stood because they were more interested in learning about my grandma that just trying to like sell us on their facility. And between their price and how beautiful it is there, we moved her in and are so pleased we did. Their activities are upbeat and cover different areas to help improve skills (not like some places that sit residents in front of a movie) and their restaurant-like dining and the fact they have plenty of caregivers has made us grateful that she is safe and well loved. If you are looking for a place for your family member you should check them out.

[Name removed] was very helpful!