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7.3

Review Score

223 reviews
9 communities
Starting from $X,XXX/mo

Chapters Living community listings

Showing 9 communities
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Chapters Living of San Antonio

10910 Town Center Dr, San Antonio, TX 78251

Starting at$X,XXX+ monthly
Photo of Chapters Living of San Antonio
8
8 Photos available
9.4
Review Score
32 reviews

What we like the most about the community is that it is very clean, the rooms are nice and the personnel are very accommodating to the clients requests. Yes, we would recommend Grand Brook Memory Care to...

Provides: Memory Care

At Memory Care of Westover Hills, we are dedicated to the individualized, focused care of our Alzheimer's and dementia residents, and their families. We provide care environments for those suffering from the numerous forms of memory loss by offering a uniquely designed Care Program for each...

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Chapters Living of Barrington

510 West Northwest Highway, Barrington, IL 60010

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
9.0
Review Score
31 reviews

The staff is great and the facility is beautiful. There's plenty of activities to get involved with. Mom says she loves it there. [name removed] from A Place for Mom was great to work with. He was so...

Provides: Assisted Living, Memory Care

Chapters Living of Barrington is an intimate, licensed residence devoted to caring for those needing assisted living and nurturing those with memory loss or Alzheimer's disease. Multiple different care 'neighborhoods' are provided within Sunrise of Barrington: Assisted Living; the Terrace Club...

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Chapters Living of New Braunfels

2022 Hwy 46 West, New Braunfels, TX 78132

Starting at$X,XXX+ monthly
11
11 Photos available
8.3
Review Score
20 reviews

I like the security measures to make sure the residents can't leave or get in other residents rooms. I would definitely recommend to others!

Provides: Memory Care

At Chapters Living of New Braunfels, we are dedicated to the individualized, focused care of our Alzheimer's and dementia residents, and their families.Our memory care specialists understand the importance of a personalized approach by providing customized programs that are designed to show the...

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Chapters Living of Elmhurst

123 W Brush Hill Rd, Elmhurst, IL 60126

Starting at$X,XXX+ monthly
1
1 Video available
13
13 Photos available
3
3 Floor plans available
8.2
Review Score
38 reviews

We have found the indigo staff to be friendly and it has been a good place for my mom. They have a new activities coordinator that has been doing a nice job with more activities including some that involve...

Provides: Memory Care

At Chapters Living of Elmhurst, we recognize it’s a privilege to serve as a dedicated support system for our residents. With a deep commitment to personalized care, our compassionate teams strive to create tailored experiences for our residents, ensuring their individual needs are met. Through...

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Chapters Living of Little Rock

2501 Aldersgate Rd, Little Rock, AR 72205

Starting at$X,XXX+ monthly
1
1 Photos available
8.0
Review Score
24 reviews

Super friendly staff! They're always very communicative without being overwhelming, and anytime there has been an issue with my dad (injury, fall, stress, etc) they let me know immediately.

Provides: Memory Care

At Memory Care of Little Rock, we are dedicated to the individualized, focused care of our Alzheimer's and dementia residents and their families. We provide care environments for those suffering from the numerous forms of memory loss by offering a uniquely designed Care Program for each...

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Chapters Living of Northwest Chicago

1035 Illinois Rte 59, Bartlett, IL 60103

Starting at$X,XXX+ monthly
18
18 Photos available
3
3 Floor plans available
6.5
Review Score
12 reviews

She's been there a week and is doing so much better. She is back to herself before she was admitted she has Alzheimer's, but she still can hold a decent conversation even if she may not know who you are or...

Provides: Assisted Living, Memory Care

At Chapters Living of Northwest Chicago, we recognize it’s a privilege to serve as a dedicated support system for our residents. With a deep commitment to personalized care, our compassionate teams strive to create tailored experiences for our residents, ensuring their individual needs are met....

... Read more

Chapters Living of Town Center

11909 Lamar Avenue, Overland Park, KS 66209

Starting at$X,XXX+ monthly
12
12 Photos available
1
1 Floor plans available
6.5
Review Score
32 reviews

The staff have been good to work with and do try their best during these trying times. My mom has bonded with a couple of them. And they were in contact when my mom had to go to the hospital last month. It...

Provides: Assisted Living

Your search is over. One look at the beautifully manicured lawns, spacious apartments and elegant decor, you'll know this is a great place to call home. Lounge by the fire, watch your favorite television program or listen to the player piano with your friends. Birds singing and crickets chirping...

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Rose Estates

12700 Antioch Road, Overland Park, KS 66213

Starting at$X,XXX+ monthly
9
9 Photos available
1.0
Review Score
27 reviews

We have recently had problems with Rose Estates--some due to lack of staffing, which is a common problem with such facilities and some due to some irresponsible staff members.

Provides: Assisted Living

At Rose Estates Assisted Living, we're committed to delivering the amenities, care and service that our residents and their families deserve. We personalize our programs and services to provide the right balance of care and assistance as your needs change. Our friendly staff is dedicated to...

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Chapters Living of South Bend

955 N Hickory Rd, South Bend, IN 46545

Starting at$X,XXX+ monthly
8.5
Review Score
7 reviews

We are very happy with Viva so far!! [name removed], the administrator, takes care of any concern we have right away. The staff is super friendly and helpful. The place is clean. And it is very affordable.

Provides: Assisted Living, Memory Care

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Viewing 1-9 out of 9 communities

Reviews
for Chapters Living

7.3
Review Score
402 reviews

Review Score

402 reviews
7.3

Out of 10


5 star

45%

4 star

30%

3 star

13%

2 star

5%

1 star

9%

A Place for Mom has scored Chapters Living with 7.3 out of 10 using our proprietary review score based on 135 reviews in the last 2 years. Over all time, Chapters Living has 402 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
180
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33
Date Submitted
33
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135
Reviewer
15
300
81
2
Care Received
150
234
401-402 of 402 reviews
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0.5
Anonymous - Family/Friend
Memory Care
January 21, 2016
child of former patient

Had a terrible experience here with my Dad. A really nice looking facility but that's it.

Cleanliness

4

Friendliness

1

Care Services

0.5

Activities

0.5

Value for Cost

3


0.5
Nancy Reno - Family/Friend
Memory Care
April 10, 2014
Autumn Leaves - Not a place for Mom

My mother has lived at Autumn Leaves since they opened. At first, her care was good. Our issues of "The Wanderers" wandering into her room and freighting her were addressed though not quickly enough to suit me. Since then the battle has been all up hill. All schedules are set by management. Her laundry is not done on schedule. Her bed is not changed on schedule. Her bed is not changed when it is obviously urine stained. Soiled or wet Depends are left draped over a wastebasket, making the room reek of urine. Her are not properly cared for. Even though I have posted instructions for staff regarding her clothing, I consistently find her leather jackets in the dirty clothes. Her dry clean only suits have been washed - and since several have disappeared - shrunk. Items have been stolen (her emerald and diamond ring disappeared the first week). Things have been broken and either disappears or are left in her chair - broken glass in a chair is not my idea of responsibility. I too thought a family owned and operated business would provide the type of care my Mom needs and deserves. Staff is inadequate and either lazy or just down right stupid. Management has not listed to the litany of complaints I and my two daughters have expressed. The director would take notes and I truly believe trashed them as soon as I left the office. New management has come in. Seems they are doing a lot of back peddling to make amends for their lack of interest in the Tulsa Autumn Leaves. I feel this is way too little way way too late. If I could, I would move my Mother is a heart beat. Since she doesn't tolerate change, that isn't an option. We are paying $6500.00 a month for maybe $2000 worth of services.

Cleanliness

0.5

Friendliness

2.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


Viewing 401-402 out of 402 reviews

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