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7.3

Review Score

223 reviews
9 communities
Starting from $X,XXX/mo

Chapters Living community listings

Showing 9 communities
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Chapters Living of San Antonio

10910 Town Center Dr, San Antonio, TX 78251

Starting at$X,XXX+ monthly
Photo of Chapters Living of San Antonio
8
8 Photos available
9.4
Review Score
32 reviews

What we like the most about the community is that it is very clean, the rooms are nice and the personnel are very accommodating to the clients requests. Yes, we would recommend Grand Brook Memory Care to...

Provides: Memory Care

At Memory Care of Westover Hills, we are dedicated to the individualized, focused care of our Alzheimer's and dementia residents, and their families. We provide care environments for those suffering from the numerous forms of memory loss by offering a uniquely designed Care Program for each...

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Chapters Living of Barrington

510 West Northwest Highway, Barrington, IL 60010

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
9.0
Review Score
31 reviews

The staff is great and the facility is beautiful. There's plenty of activities to get involved with. Mom says she loves it there. [name removed] from A Place for Mom was great to work with. He was so...

Provides: Assisted Living, Memory Care

Chapters Living of Barrington is an intimate, licensed residence devoted to caring for those needing assisted living and nurturing those with memory loss or Alzheimer's disease. Multiple different care 'neighborhoods' are provided within Sunrise of Barrington: Assisted Living; the Terrace Club...

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Chapters Living of New Braunfels

2022 Hwy 46 West, New Braunfels, TX 78132

Starting at$X,XXX+ monthly
11
11 Photos available
8.3
Review Score
20 reviews

I like the security measures to make sure the residents can't leave or get in other residents rooms. I would definitely recommend to others!

Provides: Memory Care

At Chapters Living of New Braunfels, we are dedicated to the individualized, focused care of our Alzheimer's and dementia residents, and their families.Our memory care specialists understand the importance of a personalized approach by providing customized programs that are designed to show the...

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Chapters Living of Elmhurst

123 W Brush Hill Rd, Elmhurst, IL 60126

Starting at$X,XXX+ monthly
1
1 Video available
13
13 Photos available
3
3 Floor plans available
8.2
Review Score
38 reviews

We have found the indigo staff to be friendly and it has been a good place for my mom. They have a new activities coordinator that has been doing a nice job with more activities including some that involve...

Provides: Memory Care

At Chapters Living of Elmhurst, we recognize it’s a privilege to serve as a dedicated support system for our residents. With a deep commitment to personalized care, our compassionate teams strive to create tailored experiences for our residents, ensuring their individual needs are met. Through...

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Chapters Living of Little Rock

2501 Aldersgate Rd, Little Rock, AR 72205

Starting at$X,XXX+ monthly
1
1 Photos available
8.0
Review Score
24 reviews

Super friendly staff! They're always very communicative without being overwhelming, and anytime there has been an issue with my dad (injury, fall, stress, etc) they let me know immediately.

Provides: Memory Care

At Memory Care of Little Rock, we are dedicated to the individualized, focused care of our Alzheimer's and dementia residents and their families. We provide care environments for those suffering from the numerous forms of memory loss by offering a uniquely designed Care Program for each...

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Chapters Living of Northwest Chicago

1035 Illinois Rte 59, Bartlett, IL 60103

Starting at$X,XXX+ monthly
18
18 Photos available
3
3 Floor plans available
6.5
Review Score
12 reviews

She's been there a week and is doing so much better. She is back to herself before she was admitted she has Alzheimer's, but she still can hold a decent conversation even if she may not know who you are or...

Provides: Assisted Living, Memory Care

At Chapters Living of Northwest Chicago, we recognize it’s a privilege to serve as a dedicated support system for our residents. With a deep commitment to personalized care, our compassionate teams strive to create tailored experiences for our residents, ensuring their individual needs are met....

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Chapters Living of Town Center

11909 Lamar Avenue, Overland Park, KS 66209

Starting at$X,XXX+ monthly
12
12 Photos available
1
1 Floor plans available
6.5
Review Score
32 reviews

The staff have been good to work with and do try their best during these trying times. My mom has bonded with a couple of them. And they were in contact when my mom had to go to the hospital last month. It...

Provides: Assisted Living

Your search is over. One look at the beautifully manicured lawns, spacious apartments and elegant decor, you'll know this is a great place to call home. Lounge by the fire, watch your favorite television program or listen to the player piano with your friends. Birds singing and crickets chirping...

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Rose Estates

12700 Antioch Road, Overland Park, KS 66213

Starting at$X,XXX+ monthly
9
9 Photos available
1.0
Review Score
27 reviews

We have recently had problems with Rose Estates--some due to lack of staffing, which is a common problem with such facilities and some due to some irresponsible staff members.

Provides: Assisted Living

At Rose Estates Assisted Living, we're committed to delivering the amenities, care and service that our residents and their families deserve. We personalize our programs and services to provide the right balance of care and assistance as your needs change. Our friendly staff is dedicated to...

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Chapters Living of South Bend

955 N Hickory Rd, South Bend, IN 46545

Starting at$X,XXX+ monthly
8.5
Review Score
7 reviews

We are very happy with Viva so far!! [name removed], the administrator, takes care of any concern we have right away. The staff is super friendly and helpful. The place is clean. And it is very affordable.

Provides: Assisted Living, Memory Care

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Viewing 1-9 out of 9 communities

Reviews
for Chapters Living

7.3
Review Score
402 reviews

Review Score

402 reviews
7.3

Out of 10


5 star

45%

4 star

30%

3 star

13%

2 star

5%

1 star

9%

A Place for Mom has scored Chapters Living with 7.3 out of 10 using our proprietary review score based on 135 reviews in the last 2 years. Over all time, Chapters Living has 402 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
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Date Submitted
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135
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300
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Care Received
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234
281-300 of 402 reviews
Sort by

4.0
Anonymous - Toured community
Memory Care
September 20, 2014
Verified Review

Very nice, very clean, great tour, don't know if its a fit for my mom there yet, as we have several more visits scheduled in the coming days. Seemed to be a few people sitting around with nothing going on for them..

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
Anonymous - Toured community
Memory Care
September 1, 2014
Verified Review

New construction, beautiful complex. Extremely small, but could possibly work. Closest property to me.

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
Loved one - Toured community
Memory Care
July 16, 2014
Verified Review

We toured this community when we were looking into senior living options for a loved one. This looked like a very nice community, it was clean, and the staff all seemed friendly. Our only concern was that they seemed a bit expensive for what they provided, compared to some other options we saw in the area.

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
Gaylerg - Family/Friend
Memory Care
July 9, 2014
We have been so happy with our experi...

We have been so happy with our experience. My mother in law is in the memory care facility and is doing very well there. Staff is nice and the food, service and cleanliness is wonderful. Very pleased

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Toured community
Assisted Living
April 23, 2014
Verified Review

Lovely facility but we have lower cost options

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
Tammy - Family/Friend
Memory Care
March 23, 2014
Home for my Mom

My mother lived here for 1 1/2 yrs. She was well taken care of & loved. Meals were great! She never just stayed in her room because they encouraged socializing as much as could be expected. Activities to encourage their long term memory & creativity, snacks, & plenty of time for a nap! The staff became an extended family to me! There is not a perfect place, but they strive to be the best caregivers for the residences' well-being & happiness. Stop by and spend an hour there at different times of the day. The redirection for my Mom was extremely important due to dementia. That isn't possible at an assistant living facility, it wasn't needed during her 3 years there. Our loved ones needs change over the years. Don't wait too long to make the change for them, they can't do it alone!!

Cleanliness

4.5

Friendliness

4.5

Care Services

4

Activities

4

Value for Cost

4


4.0
DC - Family/Friend
Memory Care
March 19, 2014
Autumn Leaves is a home.

My father came from Atlanta to Autumn Leaves of Tulsa because of the staff. He was at Emory in Atlanta and my family had nothing but issues. Emory kept him drugged up and in him room for most of the day. Autumn Leaves is more like a home, and not an area to keep Alzheimer patients. When my sister got him to Tulsa, he was so medicated that he could not walk on his own. In a short time, Autumn Leaves (with a doctor that comes to the facility) had him off his medication completely. He was dancing to the music in the main area in no time. I lost my dad 8 months after he arrived and I wish he would have had more time to enjoy the last days of his life. He loved Autumn Leaves, and the staff was very good to him, as I know it took a lot of patience with his PTSD, and Alzheimers.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Cary D. - Toured community
Assisted Living
February 27, 2014
Verified Review

We stopped in at the heritage Village and found the community was nice but it did not fit what my mom was looking for. My mom has a scooter that she needs to get around and we felt there were no fire exits for emergency for her to get out in time also we felt there was not enough staff to help she such a occurence was to happen. We also found that the community was a little bite more what we were looking for spend.

Cleanliness

3

Friendliness

3

Value for Cost

2


4.0
Daughter - Toured community
Memory Care
November 21, 2013
Verified Review

Benton House is very nice. It was a very new facility which I think for a lot of people would be appealing but to me, I feet like they were a inexperienced because they were so new. I just related more to another place, one that has been in business for a while. This is going to sound terrible and I don't mean it to but I didn't want my mom to be like a guinea pig for a brand new place that's working kinks out. It was a beautiful place. When you look at if from the outside it was an absolute pristine place but that wasn't as important to me.

Cleanliness

5

Friendliness

4

Value for Cost

3


4.0
A Place For Mom Customer - Toured community
Memory Care
September 14, 2013
Verified Review

I absolutely loved this place and the people who ran it were sooo nice. I felt my moms care had advanced to make her unelligible for their care level ??

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
Satisfied Customer - Family/Friend
Memory Care
August 14, 2013
Verified Review
Nice quiet community

Community is very clean. They distribute medications. They helped setup our loved ones room by hang up decorations and showing them how to use certain things. We are in the newer section and there has been some growing pains and would like for them to be fixed a little faster. Some of those issues are things like it takes about 20 minutes for the hot water to kick in. The newer section is extremely far away from the dining area I would have to say it is equivalent to walking a mile for older people. The community is very pretty and there is a nice pond that provides a nice view. The community is very quiet. More then not it is a very nice place. The food is also good. Overall it is a good community that we have been pleased with.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Assisted Living
December 23, 2012
Verified Review

We have toured Heritage Village and have set a move-in date, subject to family approval of my decision.

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Memory Care
December 22, 2012
Verified Review

Clean, recently remodeled and newer ownership. One price for all services instead of rental price and assistance level of care prices. All Apartments contain full kitchens.

Cleanliness

4

Friendliness

4

Value for Cost

4


3.5
Anonymous - Toured community
Assisted Living
July 12, 2022
Verified Review

When originally toured a few years back and was fantastic, we had wanted to move in. Went back on recent tour and overall were amazed at how far down they had come.


3.5
Carol Sue Camarillo - Family/Friend
Assisted Living
January 15, 2020
Good, safe, sound environment

My 90 y/o sister moved in the week before Thanksgiving, so she hasn't been there long. She seems to be doing much better than she was before moving in to Heritage. They make sure she takes her meds properly, and the meals are good and balanced--something she wasn't getting before. She likes the staff & they are so kind to her. The interaction with others has been good for her. It may not be as fancy or roomy as soon of the other places, but many of the frills seen in other assisted living homes would not be of use to her. So far so good. The family is relived to have her in a safe, sound environment.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


3.5
Anonymous - Toured community
Memory Care
April 5, 2017
Verified Review

When I first walked into Autumn Leaves, I did not like what I saw. I had been taking care of my mother for years and I had no experience with memory care units. When I first walked in, there were residents right as you walk through the door. There was someone tapping me, and some going up to my husband. I just feel that they should make it where there is a wall or something so you don't just walk into where all of the residents are.

Cleanliness

3.5

Friendliness

3.5

Value for Cost

3.5


3.5
Family Member - Family/Friend
Assisted Living
September 3, 2014
Verified Review
They have been very good about a lot of things.

My mother has complaints, but I haven't seen the things she is complaining about. They have been very good about a lot of things. They were really helpful getting us moved in. I have seen little things, there was a light out in a hallway. I haven't seen any major problems. They are probably a little better than average.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


3.5
Anonymous - Family/Friend
Memory Care
March 3, 2014
Verified Review
The Willows at Mallard Cove

My father lives in the memory unit. The facility is very clean, has lots of natural light, and is attractive. His room has a sliding glass door (which of course can only be opened a few inches) that looks out to the pond and willow tree. There is a walking path around the pond and outdoor courtyards (all secure.) There are many activities throughout the day, including guest musicians and fun exercise classes. The only negative is the food but the assistant director is currently working with the kitchen to improve the situation. I would recommend that the family try to be as involved as possible, especially in the first two months of transition to a memory care unit. Try to be your loved one's advocate, learn the routines, and let the staff know their likes, dislikes, and any concerns.

Cleanliness

4

Friendliness

3.5

Care Services

4

Activities

3.5

Value for Cost

3.5


3.5
G M - Family/Friend
Memory Care
January 16, 2014
Verified Review
Nice place, a bit shorstaffed

Overall this is a pretty nice place. It's clean, looks nice, and the staff are all very friendly. They always seem to be a bit understaffed, however, and I feel like my loved one needs a bit more attention than she gets normally. They're always very responsive and happy to help if I point out anything I'd like done, though. I also like the pricing structure, most of the services they provide are simply included in the base price, so you don't have to worry about the price increasing drastically from a la carte services.

Cleanliness

4

Friendliness

4

Care Services

3

Activities

3.5

Value for Cost

3.5


3.0
BS - Family/Friend
Assisted Living
July 31, 2026
Verified Review
Review for Kingsland Walk Senior Living

We've had a few challenges but worked through the issues. Mainly with medical care of my mom due to the pain issues with my mom's leg. The activities are great & mom enjoys participating; food is good and the staff is attentive. Overall we're still happy with our choice. I feel I have to more attentive with what's going on there with mom. I would love for the community to send out a monthly overview of how things are going with Memory Care Residents . . . would be helpful I think for all!


Viewing 281-300 out of 402 reviews

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