Carriage Crossing Management

Carriage Crossing is the best. The staff is friendly & hospitable. [names removed] make sure the folks are well cared for and very competent! The best!!

I visited the facility recently. The staff is extremely nice and accommodating. The facility is beautiful and clean. I would say overall this is a beautiful place.

I have had the opportunity to work with Carriage Crossing numerous times with referrals from our facility to theirs and referrals from their facility, hosting internal activities with their activities department and they are wonderful! They go out of their way to make residents and families feel at home and welcome.

The memory care is wonderful. The residents are cared for by a very loving staff. Everyone of the staff members knows what is going on. They keep family informed of any changes or needs. The supplies that you bring for your loved one goes into the closet in their room and are only used for your loved one. The food is very tasty and nutritious. They give top notch care with love. They have activities, meals, and lots of rest. I can not thank the staff enough for taking care of my Mom. She always looked good and was happy and comfortable. Thank you a place for Mom for helping me find Carriage Crossing and Thank you Carriage crossing for the great care and love you gave my Mom.

I really like this community. It is warm, people are friendly, and residents appear happy. Staff do their best to accomodate, and acknowledge areas needed to improve. Very reponsive leadership team. Continues to become better.

We recently toured this facility. Love the “Main Street” theme with all the various activities going on. Very clean & a newer facility. Staff is friendly. Residents are happy and seem well-cared for.

Upon visiting Carriage Crossing Ibwss amazed by their staff. The community is very clean and the employees that work there are hands-on I recommend this building to anyone one who is looking for a home for their loved one their memory care, the state of the art.

We have very pleased with Carriage Crossing. The nurses and aides have been very patient and caring for my mother . Everyone there has been very professional . My mother enjoys the meals and the activities. The housekeeper is very personable and very thorough in cleaning mom’s suite . It is a very beautiful facility .

This is one of the best senior communities I have toured. It looks like a boutique hotel. Great attentive staff and food is 5 star.

I helped my parents select the community best fit for my grandmother. The sales gal we spoke to (I think her name was [name removed]?) was incredibly kind and helpful. She answered all of our questions without skipping a beat and made sure we were confident in the care being provided to my grandma. I was very impressed by her professionalism and her positive attitude. She really turned something that was scary for us into a better experience for all of us. I am happy with our selection.

The Staff at Carriage Crossing are top notch! They go above and beyond to make sure the Resident's feel like this is the next best thing to home. There are great activities to keep them engaged and lots of opportunities to make new friends! The Community is in a great location with the feel of the "country" but just on the outskirts of the city. I cannot say enough good things about Carriage Crossing!

Our elderly parent lives in the AL area and we appreciate the kindness and friendliness of the staff. Very neat and clean facility. My stress has been greatly reduced because I know my elderly parent is in good hands. Very satisfied with this facility!

Our parents were in the first 10 residents to sign up at Carriage Crossing. Everyone was so kind and friendly. The staff has taken very good care of our parents. Our father passed away in November and we couldn't of asked for any better care or support from the staff. Our family would highly recommend this facility.

My mother lived at Carriage Crossing Rochester for a little over a year and a half. She started out in the assisted living center and ended in the memory care side. I couldn't ask for a better place for my mother to spend her last couple of years. It is beautifully decorated throughout the seasons and clean. The kitchen staff prepared excellent meals and desserts and the kitchen help took the time to get to know each resident and their likes and dislikes. There were always activities to keep them busy and they took outside excursions whenever they were able to. The staff truly loved my mother and I never doubted that she was being taken care of there. The nursing staff was amazing as well! After my mother passed away, the director, director of nursing and another one of the staff members drove 2 hours to her visitation after working all day--that is truly loving their residents! I would highly recommend Carriage Crossing Rochester for your loved ones.

The staff at CC has been so wonderful to both our dad (now deceased) and mom. Truly kind people who go out of their way to help. The facility is clean, always decorated for holidays, and offers activities almost every day. I have recommended the facility to friends and colleagues.

Carriage Crossing is a heartwarming community that many wonderful people call home. The accommodations are catered to each individual in a way that makes them feel comfortable and safe. Residents rave about the diverse activities and programs that cater to various interests, promoting both physical and mental well-being. Carriage Crossing is more than a residence; it’s a home where residents thrive, making it a top choice for those seeking exceptional living.

Mom (and Dad) are at Carriage Crossing Senior Living in Rochester, IL. Although it was hard to give up their home, it has been one of the best decisions we/they could have made at this stage of their lives. They started off in assisted living in 2021 where they were able to live independently mostly with the facility providing meals, cleaning and light help (meds dispensed). Also, there were many scheduled activities for them to do if they wanted. In 2023, as time progressed and a health scare happened, they transitioned to memory care where they get significantly more help. Nurses/aides help with dressing for the day, toileting, bathing, cleaning the apartment, dispensing meds, etc. All of this is done with a caring and compassionate staff. We see time after time the level of care and compassion given to them both. And, if and when there are issues that arise, management is always on top of it, and we get resolutions quickly. They actually listen! Very happy with this fine facility!

It took a while for our cottage to get completed however once we got in we were thrilled!! I like the colors of my cottage. The people at Carriage Crossing are extremely friendly and accommodating. We love the amount of space we have in our independent living home.

My mom has lived at Carriage Crossing since April 2023. The care that she has received has been exceptional. Her Alzheimer's was progressing quickly when she was living alone. When she moved into Carriage Crossing, I have noticed that she is much calmer and engaged. She has friends to talk with and so many activities. Daily activities as well as outings. This has helped her tremendously. When I am at Carriage Crossing with her the staff always make an effort to talk with me and are quick to tell me how fond they are of my mom. This means so much to me. The family activities are over the top fun. Also, the food is amazing, and the chefs are so accommodating to the resident's needs. I am so grateful that Carriage Crossing has become a part of my family.

I have been at CCR for over two years and I have nothing but amazing things to say about the community. It is clean, homey, and overall classy. You will always see a smiling face when you walk in this building. The residents and the staff are happy here!!