Carriage Crossing Management

Carriage Crossing Rochester is one of the cleanest care facilities I have ever experienced. The decor is beautiful and tasteful. The staff has been extremely caring toward our parents and always receptive to feedback. The way they handled our father's recent passing was so thoughtful during our extremely difficult time. They were just as heartbroken as we were over his sudden passing. Dad was brought back to Carriage from the hospital to spend his last 48 hours with his wife (our mom) in the comfort of the room he was familiar with. They were amazing to us and it was very apparent at how much they truly loved our dad. We all cried together. The majority of the staff treats you like family when visiting and handles our loved ones with such loving care and respect. I think that is rare these days and hard to find. Its refreshing to see happiness and joy expressed to our loved ones during their last chapter in life. That is a gift we are beyond grateful for!

My wife & I have been residents for 3 years & feel our care has been very good and any issues or concerns have been addressed quickly!!!

Everyone is very friendly & caring. It is very clean & inviting. You can feel how much the staff cares for the residents. I would say it is the best in Decatur.

Carriage Crossing is the best. The staff is friendly & hospitable. [names removed] make sure the folks are well cared for and very competent! The best!!

I visited the facility recently. The staff is extremely nice and accommodating. The facility is beautiful and clean. I would say overall this is a beautiful place.

I have had the opportunity to work with Carriage Crossing numerous times with referrals from our facility to theirs and referrals from their facility, hosting internal activities with their activities department and they are wonderful! They go out of their way to make residents and families feel at home and welcome.

I have had the opportunity to tour carriage crossing in Taylorville. I found it to be clean and well organized. The staff was extremely kind and helpful the residence all seemed to be well taken care of and happy. I would hardly recommend this community to anyone who is looking for a place for their loved one.

This place has a wonderful staff. The care staff is kind and caring. The community always looks so nice to visit residents. Such happy people. I definitely recommend this community who is looking to place a loved one.

My parents moved to Carriage Crossing in October. My sister and I are very pleased with the cleanliness of the facility. It's modern and tastefully decorated, and any time we have a question or need something we get a quick response. The staff is kind, friendly and attentive. Since my parents moved in they have a renewed zest for life. They are always busy attending activities and enjoy going on joyrides with [name removed]. The social interaction has made a world of difference for them. They've connected with acquaintances from the past and made new friends. My sister and I are pleased to know they are fed, their apartment is cleaned weekly, and their laundry is done. My sister and I call Carriage Crossing "The Ritz of Senior Living!"

The memory care is wonderful. The residents are cared for by a very loving staff. Everyone of the staff members knows what is going on. They keep family informed of any changes or needs. The supplies that you bring for your loved one goes into the closet in their room and are only used for your loved one. The food is very tasty and nutritious. They give top notch care with love. They have activities, meals, and lots of rest. I can not thank the staff enough for taking care of my Mom. She always looked good and was happy and comfortable. Thank you a place for Mom for helping me find Carriage Crossing and Thank you Carriage crossing for the great care and love you gave my Mom.

I really like this community. It is warm, people are friendly, and residents appear happy. Staff do their best to accomodate, and acknowledge areas needed to improve. Very reponsive leadership team. Continues to become better.

We recently toured this facility. Love the “Main Street” theme with all the various activities going on. Very clean & a newer facility. Staff is friendly. Residents are happy and seem well-cared for.

My Dad has been a resident for 6 weeks. He boasts about the delicious food and immaculate facilities. After a long day out over the holidays, he returned to his apartment to say “It feels good to be home”. Staff works with families of residents and seeks out solutions to give them their best life. Thank you Carriage Crossings of Arcola.

The moment you walk in you are greeted with a big smile from happy residents and staff. Kinda hard to call them staff since they have become an extention of our family. Dad is so happy with all the activities and fantastic food he hardly notices the extra help he was too embarrassed to ask for but truly needed.

My Dad moved in right before Thanksgiving. He was having some memory issues and needed a little more help then he was getting at home. Honestly, this place is like an all inclusive resort. The building is beautiful and well maintained. The staff treat my Dad like family. Dad is so happy with his new home, all the activities and the fabulous meals.

Upon visiting Carriage Crossing Ibwss amazed by their staff. The community is very clean and the employees that work there are hands-on I recommend this building to anyone one who is looking for a home for their loved one their memory care, the state of the art.

I am a local florist in Arcola. I deliver and assist Carriage Crossing in Arcola. This establishment is one of nicest assisted living and Memory care facilities that I have ever been to. The residents are happy, involved and busy with everyday activities. It is extremely clean and the staff is so kind and will assist in any way they can, not only with the residents, but the visitors as well.

I have visited the community many times and I’m always impressed about how happy the resident seem to be. The food is really good and the care and the staff are fantastic. We will be back soon. i have had the privilege of interacting with the residents. It truly is a happy place!

This is a great place to live. The people are so nice. The food is fantastic. Everything is kept clean. The activities are fun and engaging . I could not ask for a better place for my mom to live at. Amazing.

As soon as you walk in the building you feel welcomed by everyone. The residents are friendly and the care givers go out of their way to make sure you have everything you could want. I wish more facilities ran like this.