CareOne Management

The staff is very caring and they really listen to the families. Communication is very good with the families also. I would definitely recommend this community to others and I already have. They are open to feedback and are looking for ways to improve.

Before COVID they always had a bunch of activities going on. They had a lot of concerts, and sing-a-longs for the dementia patients. This community has a very large gathering area right when you walk in the front entrance. It is a nice and unique layout where the residents to gather and watch the birds in the bird cage. We thought it was lovely, but you do have to have private pay for two years.

We chose this facility because they had availability and it was close to my sister. It was also recommended to us. From the virtual tour, the staff seemed very friendly and the facility looked very neat and clean. I liked the interaction I saw between the staff members and the residents. From what I was able to see, the the studio she is in is a good size for her. She has not complained about the food. Overall, I would recommend. They have been very accommodating and everyone I have dealt with has gone above and beyond to make my mom comfortable. For my parents anniversary during COVID, they set up a lunch date with my mom and dad and they ordered my dad food in and they were able to talk through the window and have an anniversary meal.

The only problem we had with it, is that they increased the rent substantially with no notice. They had some reasons of medications that he was on, but he was only on medication with no other medical needs. We tried talking to management and they wouldn't budge. Due to this experience, we decided to bring him home. I believe we didn't really need a memory care community. The community was beautiful. The place was fine, it was just the rent that helped us make that decision of bring him home.

The entire community is immaculate. For a place that has to accommodate for so many people, it is extremely clean. In general, the staff and therapists are very friendly and helpful especially those at the front desk area. I do believe my father is being well taken care of here. They do a very nice variety of activities to engage the guests and to keep them involved. We do feel that Care One At Livingston is a good value for the price.

Nice staff, clean facility, well staffed. Staff very friendly. Offers support groups and quarterly meeting with staff. Any and all questions answered.

Mother was here and staff took very good care of her.

Admissions was very knowledgeable and really made transition easy!

The staff is caring and loving; they show up at the press of the button; they go out of their way to be of assistance. The apartments and building are brand new with all the modern touches. Decor is bright and very cheerful. Food is available all day. Each chef adds a special touch; the menu is thoughtful and flexible. Any issues are acted upon right away.

Very nice place to live! Fun activities, good food, and very pleasant staff.

It's as good as it gets.

We chose Whitney Place in Sharon for our mother based on the fact that the facility was new, it was close to her precious home and easy for her friends and family to visit. We've been very happy with the care provided, the food is very good and the personal care aides take the time to learn the residents likes and dislikes.

The nursing staff and supervisors are very good, helpful and works with families to provide the best course of treatment and care for the patient.

Beautiful facility Very Clean the Holiday decor was beautiful Staff seems miserable maybe because it was a weekend The woman who toured us was less than enthusiastic she wore a scowl on her face We did not feel like she liked her job

Very nice. I felt most confident in their ability to handle dad's required level of care. Expensive and does not fit mom's needs for memory care.

Very nice place and the first that offered 24/7 nursing on site!

[Removed], the executive director, met with us at the near site office. Symphony is still under construction and set to be open at the end of June. We are excited to see things come together and will be putting a deposit down in the coming week. We will be visiting other assisted living and memory care locations operated by the same Milestone Retirement to see what the facilities are and how the facilities have been maintained at those locations.

Clean, safe facility. [Removed] were very helpful and professional. The layout and structure is too institutional for us. Too many of the bathrooms and kitchens hadn't been upgraded and looked very outdated. Our loved one could assess at the independent level, and doesn't use an assistive walking device, and the vast majority of residents I saw, smiled at, and spoke with, needed walkers, had aides, were at the assisted living level, not the independent level. If my loved one were further declining, I'd consider it, but at this point, it's not for us. Toured 12/2017.

This place used to be a nursing home converting to an assisted living a few years ago. Although the entire place was redone with beautiful modern floors, wallpaper, etc. it still looks like a nursing home/hospital setting. It is not warm and inviting, more sterile like. Residents are in one small room which was not conducive to feeling like it was an apartment for long term living.

I initially wanted my mother to go to a different nursing home; however this location was more convenient. The staff is great and I love the nurses there, they know what they are doing. There were only a couple of times when I had to grab a nurse to change my mother. My mother is always in her bed so every two hours they would change her and re position her. I wouldn’t necessarily know when the 2 hour mark is, but they seem to be on top of it. My mother has to be fed through a feeding tube so she doesn’t in their cafeteria. However, from what I see they have a well-balanced menu from what they posted near the dining area. They change the options daily. If I was rating on the cleanliness alone I would give them 5 out of 5. I would go there every day around 11am and I will always see the cleaning ladies mopping, dusting, and cleaning. They clean the area every 30 minutes. They also have an activity bulletin board that has a calendar updating the tenants about events that take place. The have fun games like bingo and they just had a Halloween party. It seems very lively in that area too because it seems that they’re always singing in there. The residents and their other families are very welcoming and nice as well.