CareOne Management

The biggest thing to me is how friendly everybody is. When we visit, they always call our loved one by name and ask her how she is. She likes everyone there. We're in constant contact with her nurse through text and phone call, which is very nice. They're all really helpful.

I would say that the social worker was not as good there as at another facility we had been at previously. We insisted on getting information, but if you don't ask for information you don't get it. We had weekly conferences with everyone, and I wanted my husband to have intensive PT and begin to walk. When I asked if that was possible, they said it was not realistic. And I feel like they should have told me that before I asked the question. I thought they should have been more transparent. But I thought the facility itself was lovely though.

It was a positive experience overall. Just make sure you let the people who are going to be taking care of your loved one know what your loved one's schedule and needs are. I don't have any complaints about the staff. I thought it was a good facility, nicely set up, and there was a nice outdoor space that we used several times when I came to visit.

The cleanliness of the community is so far so good, and we have been very impressed with the meals and dining service. Sometimes our loved one does not participate in the activities, sometimes she just sits and watch but we do know they have plenty going on. There is bingo, and cookout days. We are good with the value for cost also.

It's hard to tell sometimes since my loved one with dementia can't communicate to me what she's experiencing. But it seems like a nice place to me. I would definitely tell other families to give it a try. It just depends on the individual person you're placing there, what their wants and needs are. I feel safe and secure with my loved one there. She gets meals, and she gets good medical attention if something happens. I feel very happy she's there. If I have any concerns or questions or send them an email, they respond and are very cooperative. If I want to meet with them, they drop everything and meet with me when I go in.

We not only like the personality of the care staff, but as well as the executive team. The directors, sales, marketing and business manager have all been nothing short of outstanding as far as communication. They answer any questions we may have and respond in a timely manner. Also the receptionist who handles all of the scheduling is great. Everyone there knows all of the residents names and their personalities and interests.

We chose CareOne at Hamilton because it is a nice facility, clean and organized, the location is convenient for family, and also it carries multiple levels of care so it could be the start and finish. The room sizes at the facility are adequate for what her needs are. My best advice to anyone looking into this facility is manage the expectation of what your loved one ones and make sure to tell them. I would recommend them to others who are looking.

Make sure you are involved with your loved one care. The community is neat and clean and the staff is very friendly and helpful. The food was good and I would recommend this community to others based on my experience.

The thing we thought was really good about Harmony Village is it is a memory care only community and small, so it seemed like it would be a good place for someone who needs those supportive services. The staff asked a lot of questions and was willing to try things and circle back, and try more things and circle back again So we really appreciated that. They were great at communicating with us through Covid restrictions, mostly over the phone. And I would recommend them to others.

The staff is very caring and they really listen to the families. Communication is very good with the families also. I would definitely recommend this community to others and I already have. They are open to feedback and are looking for ways to improve.

Before COVID they always had a bunch of activities going on. They had a lot of concerts, and sing-a-longs for the dementia patients. This community has a very large gathering area right when you walk in the front entrance. It is a nice and unique layout where the residents to gather and watch the birds in the bird cage. We thought it was lovely, but you do have to have private pay for two years.

We chose this facility because they had availability and it was close to my sister. It was also recommended to us. From the virtual tour, the staff seemed very friendly and the facility looked very neat and clean. I liked the interaction I saw between the staff members and the residents. From what I was able to see, the the studio she is in is a good size for her. She has not complained about the food. Overall, I would recommend. They have been very accommodating and everyone I have dealt with has gone above and beyond to make my mom comfortable. For my parents anniversary during COVID, they set up a lunch date with my mom and dad and they ordered my dad food in and they were able to talk through the window and have an anniversary meal.

The only problem we had with it, is that they increased the rent substantially with no notice. They had some reasons of medications that he was on, but he was only on medication with no other medical needs. We tried talking to management and they wouldn't budge. Due to this experience, we decided to bring him home. I believe we didn't really need a memory care community. The community was beautiful. The place was fine, it was just the rent that helped us make that decision of bring him home.

The entire community is immaculate. For a place that has to accommodate for so many people, it is extremely clean. In general, the staff and therapists are very friendly and helpful especially those at the front desk area. I do believe my father is being well taken care of here. They do a very nice variety of activities to engage the guests and to keep them involved. We do feel that Care One At Livingston is a good value for the price.

Nice staff, clean facility, well staffed. Staff very friendly. Offers support groups and quarterly meeting with staff. Any and all questions answered.

Mother was here and staff took very good care of her.

Admissions was very knowledgeable and really made transition easy!

The staff is caring and loving; they show up at the press of the button; they go out of their way to be of assistance. The apartments and building are brand new with all the modern touches. Decor is bright and very cheerful. Food is available all day. Each chef adds a special touch; the menu is thoughtful and flexible. Any issues are acted upon right away.

Very nice place to live! Fun activities, good food, and very pleasant staff.

It's as good as it gets.