Cardinal Senior Management

overall she receives good care from the aids and nurses. The food however is bad. It changed shortly after she went there and since then the menu often has a lot of items that she nor the other ladies she eats with even know what it is. When she does find something it is mostly served cold, dry. When she first went there I would have dinner with her. Since it changed I refuse to eat there and often take her food from outside. Its bad and she complains incessantly.

The staff seems friendly. Although my wife has Alzheimer's, she seems content there. Usually smiling when I visit, I credit the staff for that. No activities director for most of the time. The cost is crippling, but I guess it is par for the course.

The price is very competitive for comparable facilities in our area. And, overall, we are happy with the care our Mom is receiving. She's safe, getting the medical attention she needs, and is doing much better compared to her previous independent living situation.

Excellent care and very clean! More variety of food options, especially for dinner would be good. Sometimes the options are soup and sandwich which weren't filling enough.

Always difficult to get healthy meals for diabetics. Some equipment fails: one elevator was out for 2 weeks emergency generator has been out for months I love to sing but there are not enough other singers to sing 4 part harmony.

I like the activities and the sense of community and yes I would recommend Oak Leaf Manor to other families who may need a place for their loved ones

Our experience was much better when we switched doctors that would come into the facility. Also, when Mom began hospice care, it was a godsend. The hospice staff took care of a lot of the personal needs that she was not able to do herself. I feel the staff is better suited for a resident that has a lower need of assistance. Our mother had a high level need of assistance and the call bells were not answered in a timely manner. I must say, I feel most of the staff was very caring

A very clean and friendly facility. Well staffed and the activities were plentiful. We picked this community because it was a nice facility, and of life care.

It was close to home, was very nice, and had a full time RN and physician asst. on staff.

I think on weekends they should have a couple activities. Due to staffing, it's not like it was 2 years ago. We picked this community because it was more of a cozy home feeling environment and close by.

The staff is really friendly to the residence- saw that even when they did not know they were being observed. They could improve on the food - that is the biggest complaint I hear from my parents is about the food.

I've told people I was glad we picked this one, we'd pick this facility again. We picked this community because it is small with wide hallways.

My mother's complaints are the meals, although there has been fresh fruit lately. She also complains of the hallways not being air conditioned/cooled during the summer. Overall, she likes her apartment and her neighbors. The staff have been very attentive, kind and friendly

Staff is experienced and friendly. Nice facility for those with limited income/financial savings. Regular activities for residents. Facility could use some updating as it is an older building. Overall very pleased.

My loved one is currently a resident at Care Cardinal Byron Center and overall we have been pleased so far. They were very prompt when we stopped in to check the openings available in the Independent Living area, returned our call and we had an apartment to tour the next day. The meals are to my loved one's liking. They are homemade and not plated until the residents are seated. My loved one has been on several outings and they have an activities schedule that is easy to follow and enjoyable for my loved one.

They were great with getting my father-in-law in the memory care unit with very short notice. They have been very patient with taking calls from my mother-in-law. There has not been much help in getting him seen at a VA Center facility that is only 3 miles away as they would prefer he use their in house physician.

Unfortunately the facility lacks communication with family. I call and ask the D.O.Nursing to call and that never happens. Never receive an update on [name removed]. No family meeting, nothing. It's an ok facility. I guess I was expecting more communication from them.

Overall, the staff is very friendly and helpful. They have been kind to my father. There is not a license clinicians after hours. Which limits some options. When I evaluated Vintage Knolls, they had explain they could do level of care one through five. Administration ,at least initially did not accept the no escalation of care, even though it was clearly written on the intake forms.

The staff are great, my mother really likes them and says that they all are nice. The room is always clean. Laundry is washed almost daily. My mother does complain a lot about the food lately. They are often out of things or offer items people her age don't know what it is. I've talked to others that have plenty of complaints about the food lately.

Not sure on cost, nothing to compare. It's been mostly good. I would recommend to others.