Cardinal Senior Management

Overall we are fairly satisfied, we like how the staff show interest in their residents and seem to really care about. Our loved one complains about the quality of the meals so that could be improved, they also could use more staffing but we do understanding the struggles with that right now. Based on our experience we would recommend the Autumn House East to other families.

Wish they had a wider variety of activities. They sold the business in July to a new corporation. It is now part of a bigger group. So not certain what to expect with this all happening now, but hope the future will be great. They have several new move-ins so that is nice.

This was a nice community. The community was slightly larger than we wanted for our loved one.

For the price, this community is the best I found in the area. The staff are wonderful to work with, and they care quick to respond to the family's questions and concerns about our loved one. There was one time that I wasn't able to get a hold of my loved one and a staff member was able to check on my loved one, and called me back within a half hour of my initial call.

Our family had an in person tour and it was a really nice tour experience

I've been very well pleased. I consider myself fortunate to live here. I've been here almost 9 years and it's been a good life here. I like the things they offer. The staff are marvelous.

It's good here. I like the staff and everything is good. I like the Bingo.

My communication with residents with Alzheimer's can be difficult, they don't always understand me. I love the activities. I love the artwork. I've learned a tremendous amount of art. I like making welcome signs. I like exercise and Bingo.

I like the activities. Everyone is friendly and I met new people. I like living here very much.

I think it's a good place. It's social here. You feel like you always see people being active. I met some good friends here. It's close knit. The exercise is important and they do it real well. The activities get people together.

It's comfortable. I met some good friends. I have people to walk with. It's a good feeling to know there's always someone to be with. The exercise and Bingo are good. There's always something to do.

It's good here. The people are nice. The help is nice. The food isn't bad - and I'm a picky eater. I like all the activities they do.

They take care of you.

I met a lot of nice people here. There's plenty to do here. I go to the music programs and I love the Bingo. It's decent here all the way around. I'm really alright here.

Feels safe. Amenities are given. Love my room.

I like the residents, and I like my room. The good people outweigh the bad.

I like my room - it has what I need, and I get to relax.

Autumn House West is very good. They do need more staffing, but my loved ones seem happy here. Sometimes they complain about food, the veggies aren't cooked very good so that makes them too hard to chew. Sometimes the bell isn't answered when needing to go to the bathroom. Aside from that, its a good place to put family member. You'll work with them and communication between the community and myself is good. They called me this week to verify with them about booster shots, so they do let me know when things are going on. My loved ones apartment is nice; it comes with a living room, a bedroom, and a bathroom. I also got them a little fridge. They have two windows, one in each room for natural lighting.

They had a nice floor plan with nice staff. They have bed alarms to try and prevent fall risks.