Cardinal Senior Management

This was a nice community. The community was slightly larger than we wanted for our loved one.

Our family had an in person tour and it was a really nice tour experience

Autumn House West is very good. They do need more staffing, but my loved ones seem happy here. Sometimes they complain about food, the veggies aren't cooked very good so that makes them too hard to chew. Sometimes the bell isn't answered when needing to go to the bathroom. Aside from that, its a good place to put family member. You'll work with them and communication between the community and myself is good. They called me this week to verify with them about booster shots, so they do let me know when things are going on. My loved ones apartment is nice; it comes with a living room, a bedroom, and a bathroom. I also got them a little fridge. They have two windows, one in each room for natural lighting.

They had a nice floor plan with nice staff. They have bed alarms to try and prevent fall risks.

The main person for the tour was not there for the tour but the person that did the tour still tried their best to answer all of my questions. The community was really good but there was just another community that clicked more for me and what I felt my loved one needed.

The Gables of Canton is a nice place to be. it's very clean and affordable in comparison to a lot of other assisted livings we looked into. their laundry services could use some improvement, they have lost a few of our loved ones items so far. we were under the impression that they did the residents laundry individually, but it seems like everything is all washed together. because of that, she's lost socks, sheets and things like that. so far they have responded well to any issues or concerns. they do allow pets and no smoking to my knowledge. we especially like that its all on one floor so its easy for her to get around places like to the dining and activities room. she likes to sit outside, and they have a few doors that lead to the courtyard. there's also some putting green outside, which is neat because she used to golf so she likes that as well.

What stuck out was the ease of access of the facility for family. She is no longer here, but it is nothing that they did, they were wonderful. They brought her back from a horrible place that she was in. The activities director [name removed] especially was an amazing person, she was so kind to my mom and we really appreciated her.

Our experience with our loved one has been good, but you need to make sure to communicate with the staff on a regular basis. The staff communication with the family hasn't been very good. The community recently changed administrators, and there was no communication towards the families with this information. The care has been good and I feel it could be better. However, my loved one seems to be in good hands and is in good spirits. Some of the activities that are available are movie nights, music, bingo, games, and more for the residents to choose from. The community tries to engage the residents by bringing them out to the common area to watch the activities. There is a good variety of food and the dietary options are good as well.

It's a very nice facility. The staff are very good. My loved one is in dementia care unit. It's a good place for her and where she is at in her disease. It meets all of her needs.

The people here seem to be well cared for. We came here because the staff and the residents were so friendly. When they have activities, those are wonderful. My loved one particularly enjoys the live entertainment. That doesn't happen every day, more like once a week. We would love to see music events more often. I feel the cost is competitive with what everybody else is charging. It's a month-to-month place with no contract, and her apartment is lovely. She's comfortable. I'm comfortable. The executive director is a very nice man. He was another reason why we came here.

I was happy with it, glad I put my Mom there. She is happy to be there, except with the food. I think they have their challenges with staffing issues due to covid. They are doing the best that they absolute can.

The facility was beautiful. The people were very, very nice. It reminded my mom of a hotel. So for her, it was too big, and she was afraid she would get lost and confused. But I was very impressed with it. The food was wonderful too. They even gave us food to bring home.

I liked the pricing at this community but it would change depending on future needs and there was another community that was fixed that worked better for my loved ones budget.

It's more on my father than it is on the community, but I can't get him to go out of his apartment to do things. I think it's a nice place, and there are activities he could be participating in. The apartment is nice. It's spacious, and the pantry is amazing. I like the location of his apartment overall, but it's very far from the entrance, which is tiring for him to make multiple trips. That's something to keep in mind when choosing an apartment for your loved one. The quality of the food seems fine. He just complains that they just can't seem to get his order right sometimes.

It is nicely organized. They have lots of activities for assisted living portion. They have nice rooms and a nice dining room. The activities on the memory care floor seems to be stark and there isn't much atmosphere. The floor is remote from other floors. I'm disappointed in the distance to get to the activities on the main floor and to be involved in other activities. The staff are very accommodating for the family that is out of town.

I would recommend this community for your loved one. The staff are fine and some are exemplary.

I was really impressed how they kept covid out for so long besides one case. They followed all of the protocols and kept the people safe like they needed to. They tested everyone and stayed on top of all of it. The one thing that I do think they need to improve is the cleanliness with the bathrooms and making sure that they are well taken care of due to the residents abilities.

The community is friendly and clean. They have a lot of activities available for those residents that would like to participate in them. Everybody here is great. The staff answer questions quickly. If there are any concerns they address them quickly.