Cardinal Senior Management

It is a home away from home. It is not home, but it is the best alternative I have.

The more educated family become about Dementia or Alzheimer's, the more they can extract from the care there. My father in-law was difficult he was very violent but Alzheimer's can have that effect on a small minority. I found the Gables staff especially [name removed] the head nurse very helpful especially as [name removed] was passing. I was there with him and everyone worked together to let him pass quietly and with dignity.

My mother is a resident at Autumn House East and the experience has gone very well, so far. The staff is very friendly. The resident rooms and the hallways are clean. My mother seems to enjoy the meals. I would recommend Autumn House East for Assisted Living placement.

Cleanliness can be improved by taking soiled linen/clothing to the laundry each time instead of leaving it sit in the laundry basket in dad's room. Based on the experience we have had so far with Vintage Knolls we would absolutely recommend them to other families looking for community for their loved ones!

We toured with Oak Leaf Manor North and it was just ok, we noticed that it seemed to be very crowded and it also smelled. Those were the main reasons we did not choose that facility.

I appreciate the staff at Sunrise of Bloomfield. They are very nice and helpful. And they respond quickly to any concerns. Biggest area for improvement is the food.

I really do think they try to make everyone feel welcome. From Day 1, they would call my brother by his name which I know made him feel good! Nursing staff is good with meds, they have a few that there have been issues with, but honestly if you talk to the head nurse, she takes care of it. I would say that I email them if I have any concerns and they are very good at addressing them!

My family and loved one had an average experience at The Gables of Canton. The everyday care staff were very friendly, and knew what was going on. We encountered issues with the third part Medical Care, as they came when the Nurse Practitioner was visiting our loved one. We would recommend that you or your loved one continue care with your primary care doctor that you have had, instead of using the contracted physician group for the community.

Facility is very nice and well kept. Care is personal and thoughtful. Patients could be checked more frequently and call button is rarely answered in timely way. Not much in way of activities for memory unit. While there's room for improvement, it's a good place overall.

I toured this community and it was good!

I have also had a good relationship with their leadership team. They are relatively laid back, accommodating, and understood that I was suddenly navigating in a world I knew nothing about. The staff are stretched pretty thin, and even though they are dedicated and do their best, they struggle with timely medication administration. Out of necessity, Med Techs are assigned to multiple locations within the facility. However, if you do ask to speak with a Med Tech, they try to get to you immediately to address questions or concerns. I can't stress enough how kind the staff members have been to both of us, and they all do their very best to accommodate every need.

I had a great experience when moving my family member in, I received help from the night maintenances man who went above and beyond, he made my fathers move in smooth. As far as the care, the dinning and activities, its too early in his stay.

My mom has made lots of friends at the gables. She enjoys taking walks outside and loves the green space is provides. She hates that she cannot open a window in her room to get fresh air. She also is annoyed her shower leaks all over the bathroom floor and they have done nothing to remedy it. The family and her biggest concern is that they have been short staffed in the cafeteria and often run out of food that is offered on the menu. I have been with her when she has ordered a hot meal and been served a cold sandwich in its place. VERY concerning.

Our family had an in person tour, with this being one of three communities we looked at overall we had a good tour experience.

I like it there.

The facility is really nice, it is all on one level so it is easy to navigate and easily accessible - it is also really clean. The staff are really friendly but they are understaffed - the nurses and the aids are all top notch and doing the best they can but with being understaffed that is a weakness and sometimes they just don't have the ability to take the time to get certain things done.

They have recently gone through a massive staff change in the last couple of months. It was good before, but after the staff change, I have seen improvement and positive change. Living there has helped my mom. And it has also helped my dad as well, who can now relax more into his role as husband, whereas before he was husband and main caretaker. They've managed her medications and dementia side effects well. Because they deal with dementia challenges every day and have that experience, they are well equipped to care for their residents.

My loved one seems like to like the food. They have Bingo, and different activities for the residents. The other residents have been very nice, and are very friendly. I picked this place because of the great location, they had an opening available , and theywere able to meet the needs of my loved one. They seem to work with you and make accomodations for your loved one.

Overall we are fairly satisfied, we like how the staff show interest in their residents and seem to really care about. Our loved one complains about the quality of the meals so that could be improved, they also could use more staffing but we do understanding the struggles with that right now. Based on our experience we would recommend the Autumn House East to other families.

Wish they had a wider variety of activities. They sold the business in July to a new corporation. It is now part of a bigger group. So not certain what to expect with this all happening now, but hope the future will be great. They have several new move-ins so that is nice.