Calson Management

The atmosphere of the facility is so warm and staff is kind. Love the activities for the patients. Great place overall, although they have raised our rate 3 times in the last year when the tier of services has not changed.

I chose Silver Oaks because I liked the responses they gave to my questions during my facility search. They seemed warm and caring toward their residents, and I liked the sense I got about their community during our conversations. Their pricing was also significantly lower than the majority of their competitors, and that did play a role in my decision, as I had to spend my mother's money responsibly. I never felt that they provided inferior service for the lower cost.

The interaction with the staff has been great. There is no complaints about the food. They just hired a new cook. The activiites is great, my loved one likes to particiapte in the crafts, and Bingo. I would recommend. It has been wonderful. The whole experience with A Place for Mom was great. We picked this community, because of the price, it was convenient, and they had everything that my loved one needed.

Good community and tour; however, it was more than we wanted to spend.

From what I was able to see during the tour experience, I would give Truewood By Merrill Clovis 5 stars. They had a lot of great amenities offered for the residents and the grounds were also very nice.

I really like, not just the friendliness to my in-laws, but they've all gotten to know me. They know my face, the staff will give me hugs and greet me. The residents, because I'm there so much, they greet me too. I feel safe leaving my in-laws living there, I know they're in good hands. When there's been issues with either my mother-in-law or my father-in-law, they have called me right away to try and resolve the problem; whether it's someone needing to go to the doctor, or another issue. I would recommend Truewood by Merrill to others.

Liked this community but they did not have space or staff to care for someone with my loved ones needs.

Very welcoming and friendly informative food is good, it's a bit overwhelming for mom, were hoping this works. We have never done anything like this, so are not sure what to expect.

[Name removed] is my grandfather-in-law. He is fun loving and sociable. He enjoys banter and social time. He has been experiencing short term memory loss but does not get aggravated when he has to be reminded of events forgotten. He is easy going and pleasure to be around.

They were really great. They gave very personalized care, and the staff truly cared a lot.

We looked at quite a few facilities and this was the first one we saw. It had everything we needed and the price point was great. It is also a little bit of a smaller community which is perfect for my dad. They really do offer so much, they have a craft center, movie room, a beauty salon, etc. just so many opportunities to interact with others in the community. Their communication has been great from the staff. I would definitely recommend to others looking.

Due to COVID we have never been inside the care facility or seen our mother's room. But she seems content and well cared for. The staff is very friendly and helpful.

Great food, med techs, and staff. It has been stressful for all with Covid-19 restrictions. They have taken good care of my mother during this time. Cant wait to be able to visit again.

Great food, great med techs, staff. Stressful for all with COVID-19 restrictions. They have taken good care of my mother during this time. Can't wait to be able to visit again! Thank you

I love how clean and well kept this home is. I feel like my mother gets the best care available in the area

Thank you for the incredible care that our mother received at the Pacifica Memory Care. It truly is an exceptional place and is run with dedication and high expectations for those are working there. The memory care facility is truly managed by an amazing women. Because of her, our mother died with someone holding her hand and praying she and [name removed] sat with our mom for her final hour. We can never thank Pacifica enough for the daily care form an amazing staff whose patience and positive attitudes created an environment of love.

My mom has lived at Pacifica for 6 months. Her needs have been well cared for: dining, bathing, medications, housekeeping, social activities... The employees are caregivers and they love the community of the elderly. I find them very approachable and knowledgeable. I would and have recommended Pacifica to others. I give thanks to God for providing my mom's needs through the caregivers at Pacifica. May God continue to bless and keep each person at Pacifica and bring increase.

Staff has been very pleasant and helpful.

Wonderful staff and care.

I am impressed with the service and dedication of the staff. I appreciate the safety precautions taken during COVID-19 The staff really care for the residents.