Calson Management

I have been a resident at Atria Park of San Mateo for 2 years. I have moved here from Atria Daly City. This is a wonderful place to live! Many good reasons. Right from when you first walk into the lobby. You are greeted with a smile and welcomed. The staff is very professional,accommodating. The care staff, waitstaff, the housekeeping all friendly and respectful. Many things to do here at Atria. There is an exercise room, a movie theater, a bistro area where you can find many freshly made food items, water, juices, soft drinks and pastries. Terrace is one of the best amenities I enjoyed. Activities such as bingo, gin rummy and craft classes- all handled by [name removed] the Engage Life Director and [name removed], with a smile. Holiday celebrations with great decorations. Thursday happy hour with great music and snacks. Always fun and well attended. The experience has been pleasant. I highly recommend Atria Park of San Mateo! A great place to live in!

The holiday season 2023 at Atria Park of San Mateo was so memorable! Our Activity Director [name removed] and her assistant [name removed] decorated the entire building. There were huge Christmas trees in the lobby, dining room and living room. Every flat surface had some kind of decorations. There were wreaths on many doors. Angie arranges 3 church choirs to come for Christmas caroling. It was so wonderful it made me cry. [name removed] never does things half way. Every aspect of the holiday season was represented. She tries to make everyday special and she usually succeeds. We built gingerbread houses. Lots of family members and friends was included in this activity making it all the more special. Some people don’t get many, if any, visits from family. Sometimes people get the blues at Christmas time, me included. I lost my only child in 2020. And Christmas had become very difficult for me. But [name removed] made the entire season so beautiful. I felt loved and cared for here at Atria Park of San Mateo.

It was a great place. We picked this community because it was a newer place, very clean, good food, and friendly staff and people. Also, lots of great activities for the residents.

The facility itself is beautiful and recently went through a renovation. The staff was helpful and friendly, as were the other residents. I would recommend the facility to others.

The Memory Care unit where my mom lives is running the education method of Montessori. Strategies are in place to allow her to feel useful, letting her help as much as she's able. Activities are upbeat and exciting. Staff is well trained in caring for folks with Alzheimer's. She seems happier there, surrounded by others, than she was at home. Communication is regular, notifications of issues and needs are immediate. Staff is upbeat and friendly. We would recommend the MC facility to those struggling to find a supportive environment for difficult family members.

Everyone at Atria Park of San Mateo was very nice and helpful to my mother during her stay. I would definitely recommend this facility to others looking.

I am very happy with the care my parents are getting at Pacifica. My father has several health issues and he gets excellent attention from the staff. Everyone is very friendly and my parents are extremely comfortable at Pacifica.

I have been very impressed. The staff are always kind, thoughtful, caring, and compassionate. The facility is clean, and cleaning staff is committed to residents' comfort. I have only seen two of the sizes of apartments. I think they may have four sizes, but not sure. The studio is small but adequate as to be expected, but I am not familiar with sizes at other facilities, so am unable to compare. My mother has the three room apartment. It is very nice and spacious enough for her with a walk-in closet. She is very content with the space.

Had a great experience touring, as well as the food was very good. The prices are very cost affordable and they have great activities. I will for sure move my parent into this community. I highly recommend for your loved one.

The place us a great location - the staff members are great. Breakfast, lunch, & dinner is great. Price is fair. Very clean. Activities are good. Makes you feel at home.

I would highly recommend it. We picked this community because it was recommendations that led us here.

I am a resident here and moved in [date removed]. Today I really love the broccoli salad for lunch and the jello for dessert! [name removed] in marketing is always so helpful with with my work orders, and maintenance is fantastic on getting right on it. I have made some friends here like my friend [name removed] we get along great. I am most great full!

The facility provided her a hospital bed until I was able to get one; very reasonable and kind management. The staff members were extremely helpful and caring. Keep in mind, my mom was placed in care during a Covid outbreak. We weren't able to visit too often.

We toured Atria Park of San Mateo during our search for an Assisted Living facility for our loved one. This facility was clean! It was remodeled and had fresh décor. The staff was friendly and welcoming. They had a nice library and nice community spaces. The one bedroom apartment was roomy.

The people at Cornerstone Assisted Living community are very friendly and they are very willing to do what is needed to be done for the residents. They keep in touch and with living out of state, they keep me posted on what is needed. The Med-tech is great.

They keep the family involved. They put out a month of activity & outings. I would say, I would live there. The food is awesome. You have multiple options every meal. Their turkey sandwich is so good. Spaghetti is good. You can get vegetable choices. Side options with every meal. Family can eat with you for $10. They do your laundry every week. Clean your room every week. I love the fact that they provide you with an emergency button. Also 1 in the bedroom, 1 in the bathroom & 1 in the living area.

Some of the food my mother may feel is be too spicy for her. I think they need a more neutral variety on the menu. I spoke to another resident, and she said that it was better before the acquisition. I'm sure this is an isolated incident. But once the property was acquired by Pacifica, the sales and marketing person was unresponsive. Because of her incompetence, my mother's move was delayed by 1 month and we had to pay rent anyway. She is no longer with the company. she did not know what she was doing. She did not send the proper paperwork and the lease until the last minute Which delayed my mother's move. Other than that it is a nice place to live. I would recommend Lake Park with one caveat: be prepared to take at least 4-6 weeks to get paperwork completed and signed off by the resident's physician. Make sure there is someone there who knows how to read the lease. State Form 602 is one of many sets of documents required before a resident can move in. The property management is clueless on the difficulty in getting it completed.

My loved one lives at Truewood by Merrill, Clovis and everything about the experience has been great! The staff are extremely friendly and helpful in every way. The facility is very nice and clean. I think it's beautiful, in fact. I haven't eaten there, but the food smells and looks delicious. It seems like there is a lot of value for the money. Truewood Clovis is located in a very nice area of town. I would recommend this facility to anyone.

The atmosphere of the facility is so warm and staff is kind. Love the activities for the patients. Great place overall, although they have raised our rate 3 times in the last year when the tier of services has not changed.

Because of unforeseen circumstances, we haven't got my father into Atria yet, but they've been absolutely fantastic in terms of their support. I would recommend them highly to others. I give their service in their facility an 11, they've been the only place that actually helped us out and the reason dad couldn't get there is because he has an injury that has been taking a long time to heal so he's been at acute care. However, they've been nothing but wonderful and I highly recommend them and am still hoping that we can get dad in there. We have a reservation. These people are awesome and we may never get there, but I would recommend it.