Calson Management

All are a 5 except food. Quality of food has been going down and my mom and others are not happy. We also got hit with a a $700 increase the first of the year. The staff is great and my mom loves it there, other than the food. Mom is in a studio apartment and we have managed to fit a lot in. She is very comfortable

We had a very positive and helpful experience. They were always available to answer any questions. They were encouraging and affirming. They would check in with us to see how we were doing. They would give immediate response when we needed anything.

I would highly recommend Pacifica. The staff is great. They all care for my mom very much and take exceptional care of her. She's very happy there.

My mother is a resident at Truewood by Merrill Clovis and the experience has been great. My mother really enjoys the food. The staff is very caring and friendly, and they are always cleaning. They send texts about important info, also. Most importantly, my mother has not declined mentally or physically in over a year since she has been there. As for the activities, [name removed] keeps the residents busy and he does activities with them to stimulate their minds, but my mom doesn't always participate.

My husband is there a lot more than I am, he says the food is good actually, and agrees with my other ratings. It is a good value place. My mother in law did have one staff person in the past that wasn't friendly but that person is not there now. I like the location and that people can possibly have a pet. The care is probably on par with other places but we don't have anything to compare it to.

We can't express enough our thanks for the ever present hospitality and just overall welcome feeling we have with Farmstead. This is a big step for our Mom and we, her family, are feeling received as though we are a part of the Farmstead Family. Every little "new home" bump in the road taken head on and solved quickly . The dining experience is awesome, the care giving, housekeeping , and maintenace team equally awesome, and the management makes it all go pretty smoothly!!

It was a great place. We picked this community because it was a newer place, very clean, good food, and friendly staff and people. Also, lots of great activities for the residents.

The facility itself is beautiful and recently went through a renovation. The staff was helpful and friendly, as were the other residents. I would recommend the facility to others.

The Memory Care unit where my mom lives is running the education method of Montessori. Strategies are in place to allow her to feel useful, letting her help as much as she's able. Activities are upbeat and exciting. Staff is well trained in caring for folks with Alzheimer's. She seems happier there, surrounded by others, than she was at home. Communication is regular, notifications of issues and needs are immediate. Staff is upbeat and friendly. We would recommend the MC facility to those struggling to find a supportive environment for difficult family members.

I have been very impressed. The staff are always kind, thoughtful, caring, and compassionate. The facility is clean, and cleaning staff is committed to residents' comfort. I have only seen two of the sizes of apartments. I think they may have four sizes, but not sure. The studio is small but adequate as to be expected, but I am not familiar with sizes at other facilities, so am unable to compare. My mother has the three room apartment. It is very nice and spacious enough for her with a walk-in closet. She is very content with the space.

Had a great experience touring, as well as the food was very good. The prices are very cost affordable and they have great activities. I will for sure move my parent into this community. I highly recommend for your loved one.

I would highly recommend it. We picked this community because it was recommendations that led us here.

I am a resident here and moved in [date removed]. Today I really love the broccoli salad for lunch and the jello for dessert! [name removed] in marketing is always so helpful with with my work orders, and maintenance is fantastic on getting right on it. I have made some friends here like my friend [name removed] we get along great. I am most great full!

The facility provided her a hospital bed until I was able to get one; very reasonable and kind management. The staff members were extremely helpful and caring. Keep in mind, my mom was placed in care during a Covid outbreak. We weren't able to visit too often.

The people at Cornerstone Assisted Living community are very friendly and they are very willing to do what is needed to be done for the residents. They keep in touch and with living out of state, they keep me posted on what is needed. The Med-tech is great.

They keep the family involved. They put out a month of activity & outings. I would say, I would live there. The food is awesome. You have multiple options every meal. Their turkey sandwich is so good. Spaghetti is good. You can get vegetable choices. Side options with every meal. Family can eat with you for $10. They do your laundry every week. Clean your room every week. I love the fact that they provide you with an emergency button. Also 1 in the bedroom, 1 in the bathroom & 1 in the living area.

Some of the food my mother may feel is be too spicy for her. I think they need a more neutral variety on the menu. I spoke to another resident, and she said that it was better before the acquisition. I'm sure this is an isolated incident. But once the property was acquired by Pacifica, the sales and marketing person was unresponsive. Because of her incompetence, my mother's move was delayed by 1 month and we had to pay rent anyway. She is no longer with the company. she did not know what she was doing. She did not send the proper paperwork and the lease until the last minute Which delayed my mother's move. Other than that it is a nice place to live. I would recommend Lake Park with one caveat: be prepared to take at least 4-6 weeks to get paperwork completed and signed off by the resident's physician. Make sure there is someone there who knows how to read the lease. State Form 602 is one of many sets of documents required before a resident can move in. The property management is clueless on the difficulty in getting it completed.

My loved one lives at Truewood by Merrill, Clovis and everything about the experience has been great! The staff are extremely friendly and helpful in every way. The facility is very nice and clean. I think it's beautiful, in fact. I haven't eaten there, but the food smells and looks delicious. It seems like there is a lot of value for the money. Truewood Clovis is located in a very nice area of town. I would recommend this facility to anyone.

The atmosphere of the facility is so warm and staff is kind. Love the activities for the patients. Great place overall, although they have raised our rate 3 times in the last year when the tier of services has not changed.

I chose Silver Oaks because I liked the responses they gave to my questions during my facility search. They seemed warm and caring toward their residents, and I liked the sense I got about their community during our conversations. Their pricing was also significantly lower than the majority of their competitors, and that did play a role in my decision, as I had to spend my mother's money responsibly. I never felt that they provided inferior service for the lower cost.