Burgess-Miller Ventures

We moved my mother into Fairborn Assisted Living in June & were deeply disappointed. The facility lacks professionalism & empathy. There are no nurses after 5 PM, so if your loved one needs medication at night, they’re out of luck. We had to put signs in her room to remind staff to help her out of her wheelchair. Often, they left her stranded for hours, even after pressing the call button. She could use a walker but staff frequently placed it out of reach, forcing her to try moving without help, which caused multiple falls. The Head Nurse seemed more focused on covering up issues than addressing them. Cameras in her room captured them ignoring her needs & leaving her without mobility devices. Sadly, she passed after developing an infection from a UTI. The aides were wonderful but overworked, often just 1 for 80+ residents. This facility is unsafe & I cannot recommend it.

We have to keep a camera in room of relative so we can call when he needs depends changed or needs other help. Only has 1 Lpn for 12hrs and 69 residents with 2 aides,nor STNA,poorly educated and trained. We have to go daily to help him cuz staff doesn't routinely check on him. He gained 80 pounds from high salt,carb,sugar,fat diet. Residential Dr there orders high amounts of water pills to residents. Kitchen won't give diabetic diet,they sat they will but don't. Aides don't know the definition of aphasia,nurses are inexperienced in most diagnosis. The executive director doesn't fix broken railings,is rude to family,pays staff poorly and hires illegals who are uneducated, rude and inexperienced. Health department doesn't do anything about this place let's the executive director be negligent. Been looking for better places but with noncaring health department that doesn't require improvements,99% of the facilities are terrible in this area. Youngstown ,Poland and Canfield doesn't care.

My godfather lives there and the food is horrible and they don’t answer the call button when you push it. The carpets are stained and dirty and the management doesn’t care. I would not recommend moving there. A lot of people have left because it’s so bad now.

They did not have enough staff members to care for my Dad. Each day there was a new staff member. My Dad required assistance to get to his chair. A staff member let him fall. We were told he is in assistance living and he should be able do to this on his own He laid in the bed for a week before he was rushed to hospital. I would ask they would say he doesn't want to get up. I got him to read my writing and he said some let him fall. He had to lay there until they found someone to help.

We took my dad here for respite care while we went out of town, and it was a terrible experience. We communicated my father's needs to the administrators but they apparently did not pass along the information to their staff. When they performed his evaluation, they hardly talked to him and barely evaluated his movement so they rated him at a lower level of care than he needed. His direct care staff were rude and unsympathetic, and he felt they did not like him and he felt they were angry at him for needing help. I ended up having to cut my trip short to come home and manage his care until we could get him back home. When I tried to talk to the staff about him, they each stated "he just needs to get used to us", in my opinion the mentality should have been the other way around. We had high hopes for this place as it came highly recommended by A Place For Mom but it was AWFUL.

They can’t keep up with medication failed to give on time. And then gave it to them too soon. So there for they overdosed them. And had to go to hospital to try and save her life. I would not ever put a loved one in this place.

If I could give it -0 stars I would! They had roaches roaming the halls! Mice cooking the meals! And bats flying around in the upstairs! The rooms have bed bugs the carpet is old and stained! I heard the OWNER yelling at another resident calling her names!!! I was appalled! They were understaffed! Had nurses passing out medications with NO MEDICAL BACKGROUND! These are NOT CNA OR STNAS OR RNS OR LPNS! Just regular people! Over priced and NOT worth a penny! Beautiful land but that is all! No activities no schedule! I feel terrible for the ones living there!

I liked Wickshire Poland on the tour. I went though all this paperwork to get my loved one moved in. I told them everything that was wrong with her. They evaluated her themselves, and they said they could take her. Then, when it came time to move her in, they said they couldn't take her because she had a wound on her leg that they had known about right from the start.

I had placed my mother here and a couple weeks after she moved in the place was sold. The staff is rude and not professional. I had hoped that when Brookdale took over being they seemed like a good corporation things improved and they didn't. They kept the same staffing and same practices. I immediately moved her into another community but that was a few years ago maybe things have gotten better there.