Build Senior Living

Really favorably impressed with this facility. Our tour was conducted well and they had everything [name removed] was looking for. Going to be hard to top this one.

This was more assisted living and my loved one wanted to be more active. The person that gave the tour was helpful.

Dinner menu needs more options. If the meal of the day is something my mother can't or doesn't like to eat she has no other options. Activities at times are beyond capabilities of a large number of residents. Pricing is on the high side. The positive side would be the staff, on can be confident mom is being cared for and treated respectfully which is most important. In moms own words "I like it here everybody here are so nice"

Great activities, bingo, dominos, friendly staff clean and bright hallways. They all decorate their rooms for the holidays, which is very nice. Their doors for each end of all individual apartment. But overall, we would highly recommend the place.

Hampton Manor of Brighton, everyone I encountered was very friendly and seemed eager to help. Everything was clean. The staffing level in the memory unit, in my opinion, was inadequate. Having been a full time caregiver for my wife, I know how much work it is. Even though they met standards for caregivers per resident, from the perspective of residents there was not the personal attention the residents require for living the best possible. Many of the caregivers in the memory unit did not speak English as a first language. This should not be taken as meaning to diminish their ability or desire to provide care. All were concerned for the welfare of the residents. And provided good care. The issue I observed was that it is not ideal when working with people who have cognitive disabilities and difficulty understanding instructions or requests. The juice dispenser was empty of some drinks for a few days and completely empty for a few more days. The last week and a half my wife was there, many people were having interviews with the manager. That reinforced the sense that management knew staffing was an issue.

It was a good experience for my Dad. Staff was great. I don't know about activities. The hurricane evacuation was mishandled. Caused a lot of stress for the customers. My Dad had to be taken off the bus and put into an ambulance.

Overall it is a very nice clean facility. Staff is nice. Food options should be better enforced, especially if loved ones have restrictions. Overall we are pleased with the facility just a few things that we still have to work out due to dietary needs.. The facility visiting hours is only open until 7 PM daily. They should be open until at least 8 PM even if it's a few times a week to accommodate. We work & lots of times can't make it there.

Love just about everyone we encounter at this facility . Small enough they know the family and work with us very well I recommend you have physicians or nurse practitioner lined up so you don’t have to agree to a corporate physician group . It’s just our preference based on previous experience. We are happy with this facility after a month . Time will tell but we are hopeful .

I was only there 4 times. I live in Georgia. My mom was only there for about 2 months. She passed away. So, I'm probably not the best person to review. But, it is a brand new facility. So, yes, everything looked brand new. The food looked delicious, and my mom would clear her plate. When I was there everyone was very kind and helpful. Her room was very nice. There is plenty of space. This being said, when she entered the facility, she was a level one, which is not much help is required according to their evaluation. So I don't know how well the caregivers are with an individual who needs lots of assistance. Also, the place was only about half filled at the time. Lastly, she declined very quickly, so hospice had to be brought in, so at that time, hospice nurses took over. No need for their caregivers.

Pretty facility. Mom can get outside in courtyards. Staff watch everything from how well entertainers are received, to how much the resident eats. Watched resident be seated and noticed she had water, no ice. Aide fixed it without asking. Yes, I would recommend this community to other families. Every employer has a chance of hiring someone lazy, ill-tempered, etc. This team goes above and beyond. Talk to residents directly, knows their preferences, so nice

At the beginning, everything we very, very good. By the time my mother passed, [date removed], they had trouble keeping staff, and there were 3 changes of management. I would have to reevaluate before commending on what the facility has become. At the time of entrance, it was excellent for the money paid.

The facility itself is about twenty years old, but well maintained and attractive. The staff is friendly and focused on the care of the residents. There has been some notable turnover as of lately. * Brookdale did offer me a military discount, as well as a retention discount that makes them very competitive as far as value for the money. I would rate them highly for the service they provide for dementia residents.

This is a new company running it and they are definitely on the right track.They're not there yet, but they take constructive criticisome to heart and really strive to be the bes.t

My loved one was previously a resident at Brighton Comfort Care and the overall experience was good for him at this facility. The staff and care services were good. The friendliness and cleanliness were also good.

Would be a 5 overall but for the food. Really dad's biggest complaint was the food. The nurse [name removed] was nasty but they replaced her and she was great! I think her name is [name removed] . It really is a great clean place. The food should be better and that is a common theme at these places. I just think it immoral not to provide elderly with good food

My mom was briefly a resident at Brighton Comfort Care. I would not recommend this facility for someone in hospice, like my mom was. They seemed to have limited capacity to deal with the types of care that she needed.

The staff has been very caring with the residents and with my family when visiting. They always speak to my mother by name and acknowledge family members with a warm greeting. The facility is clean, and meals look and smell good. I've personally only eaten there three times. I sometimes feel that communication with family could be better. I've expressed my concern, and it does seem to be improving. My mother seems content there.

The reason I chose this place was location to me, overall appearance and price. They have taken good care of my mother. Most seem to really care, everyone is friendly and nice. The weak link is the food but overall a nice place.

My mother is currently a resident at Brighton Comfort Care. The staff are communicative and let us know what my mother might need to live her best life. The housekeeping is quite amazing. I have never seen the living room to be unclean, and my mother's room is well kept. The dining area is also well kept up and clean. The food is tasty and varied. The staff are helpful and caring. At this time, I would recommend this facility to others. I believe it to be head and shoulders above any of the other facilities that we had seen.

What stood out to me about this facility is it is close to my home and it is newer and price at the time worked. They need more residents. The staff that I see regularly there when I go, are all wonderful! They pay attention to my mom, she is in good care and they all love her- they really like her and wish there were more like her there. They have added an activities director and have more activities now- still a work in progress. They have also hired and have a housekeeper as of this week. Overall the facility is clean from what I see. I would recommend them to family and friends, but they really need more residents.