Build Senior Living

At the beginning, everything we very, very good. By the time my mother passed, [date removed], they had trouble keeping staff, and there were 3 changes of management. I would have to reevaluate before commending on what the facility has become. At the time of entrance, it was excellent for the money paid.

The facility itself is about twenty years old, but well maintained and attractive. The staff is friendly and focused on the care of the residents. There has been some notable turnover as of lately. * Brookdale did offer me a military discount, as well as a retention discount that makes them very competitive as far as value for the money. I would rate them highly for the service they provide for dementia residents.

This is a new company running it and they are definitely on the right track.They're not there yet, but they take constructive criticisome to heart and really strive to be the bes.t

My loved one was previously a resident at Brighton Comfort Care and the overall experience was good for him at this facility. The staff and care services were good. The friendliness and cleanliness were also good.

Would be a 5 overall but for the food. Really dad's biggest complaint was the food. The nurse [name removed] was nasty but they replaced her and she was great! I think her name is [name removed] . It really is a great clean place. The food should be better and that is a common theme at these places. I just think it immoral not to provide elderly with good food

My mom was briefly a resident at Brighton Comfort Care. I would not recommend this facility for someone in hospice, like my mom was. They seemed to have limited capacity to deal with the types of care that she needed.

The staff has been very caring with the residents and with my family when visiting. They always speak to my mother by name and acknowledge family members with a warm greeting. The facility is clean, and meals look and smell good. I've personally only eaten there three times. I sometimes feel that communication with family could be better. I've expressed my concern, and it does seem to be improving. My mother seems content there.

The reason I chose this place was location to me, overall appearance and price. They have taken good care of my mother. Most seem to really care, everyone is friendly and nice. The weak link is the food but overall a nice place.

My mother is currently a resident at Brighton Comfort Care. The staff are communicative and let us know what my mother might need to live her best life. The housekeeping is quite amazing. I have never seen the living room to be unclean, and my mother's room is well kept. The dining area is also well kept up and clean. The food is tasty and varied. The staff are helpful and caring. At this time, I would recommend this facility to others. I believe it to be head and shoulders above any of the other facilities that we had seen.

What stood out to me about this facility is it is close to my home and it is newer and price at the time worked. They need more residents. The staff that I see regularly there when I go, are all wonderful! They pay attention to my mom, she is in good care and they all love her- they really like her and wish there were more like her there. They have added an activities director and have more activities now- still a work in progress. They have also hired and have a housekeeper as of this week. Overall the facility is clean from what I see. I would recommend them to family and friends, but they really need more residents.

I feel my loved one is very safe there. People know his name and greet him. They're very caring with him. They're trying to make things so that he's happy. I like that the fee is the same for everybody, so as his memory gets worse, the cost won't keep increasing. The inside of the facility is really nice - and much improved with the new administrators, although the outdoor areas and landscaping could use some work. (I understand that when times are tough, that's probably the last thing on people's minds). The only thing negative I have to say is that it bothers my loved one seeing people in the dining room who have to be fed. It makes him feel more like he's in a nursing home rather than assisted living. He's not a fan of the food either, although part of that is on him since he won't ask for substitutions that are available.

The Commerce Court Community is just beautiful it is very pretty on the inside. The staff are quite nice and they do regular check ups on the residents. We like that they take their vitals everything and help make recommendation's. However they could use a better cook for the meals and a beautician that is actually able to do black women's hair. We would recommend the community to other families

What a Beautiful community!! The music, the smiles, and love that you feel here is one of a kind!! I have been around the community at Hampton Manor and they are still new and developing. They are all hard at work.The management team and clinical team truly care about providing the best for their residents. It is one of the best places around the area and I highly recommend sending your loved one to their Assisted Living Facility.

Good community, not the right fit for my loved one.

Its clean, management is friendly, very willing to help. The staff does a good job. There are a lot of freedoms, residents are walking around the building. There are warm weather activities when weather allows. The meals are great but the portions seem to be small.

My mom likes it here. It's really nice. The facility is great. I think some of the staff could be a little bit more trained. But overall they're doing a pretty good job. And I would recommend them.

Friendly, caring staff, clean beautiful living area

I like that the smaller community is like a family. Everyone knows my dad and looks out for him. I love the rooms and the accessible bathroom. Just beautiful!

I would recommend the community to others for their loved ones. They are a brand new community, and still working things out. The food is good and they have gone through a few chefs. The quality of the food is good as well.

Communication between the staff and the families could be better. The response time between calls could be shorter. I would recommend this community to others