Brookdale

From the moment I stepped off the Brookdale bus, I was greeted by the entire Brookdale administrative staff. They were welcoming and inviting as they greeted me to my new home. Of course at that moment, I don’t know that it was my new home. Shortly thereafter I signed my rental agreement after choosing my wonderful apartment, by the koi pond . I have been here 1 month. In the short time I have new friends and a lovely place to live.

Met [name removed] and was given all the information about the facility, staff, and the different services Brookdale provided. The tour was very interesting since it answered a lot of our questions and concerns. We will continue to keep in contact with [name removed] and hopefully be a part of the Brookdale family. Thanks [name removed]!

I can't say enough positive things about this place. The staff is so kind and [name removed] always went above and beyond to help out! Highly reccomend it. Everytime I need to communicate with a member of the facility they are kind and facilitate it.

The caregivers that took care of mom during her last days were very patient and caring with her. They tried to accommodate her differently eating requests which helped so much. [name removed] was a sweetheart as well. She did everything she could to help the staff.

I would definitely recommend it to others. Mom isn't an easy one to please and she even talks highly of Brookdale Lakes. I think it's a great place! Mom may be getting to the point she won't be able to do assisted living in the not too distant future, but they treat her very well and it's a pretty homey place.

I would recommend to others. It was a very good experience for my father and our family.

My cousin was very happy and well cared for at Brookdale. I would recommend to others.

It's very friendly family oriented. It's a friendly atmosphere and take a complete tour and talk with employees about the facility

The best thing about being here is its like a home not like a hospital, even when we pulled up it was like pulling up to a small apartment complex. Lots of natural light helping me to be comfortable. Couldn't a more friendly place.

I just moved my dad in and it is the best thing that we could have done. The staff is phenomenal and he is flourishing with the new friends that he is already making. I am so blessed that everyone is so nice from the sales manager to the executive Director all the way down to the care staff

My amazing mother [name removed] moved into your facility in January 2023. She has certainly enjoyed her stay and made lots of new friends. The residents have welcomed her wholeheartedly with conversations and compassion. Your staff has been very nice and supportive of her as well. The facility I find to be very clean and orderly. The restaurant wait staff has been well humored and allowed me to entertain the room from time to time. I was the one with the bubbles. My sister, [name removed], and I thank you all very much. We sincerely appreciate all you’ve done.

I met with senior staff and enjoyed a few meals at the dining room. The food was excellent and the staff were super friendly, respectful and responsive. My sister and I had a private meeting with [name removed](GM) and [name removed](assistant GM) regarding a unique situation with my mother's stay and we were extremely satisfied with the outcome of the meeting. All around a great visit.

The staff was excellent. Very kind to father in law. The meals were good and on time. He did not do a lot of activities because of his dementia. They keep us up to date on his condition so when he got Pneumonia at the end we got him to the hospital and he did not suffer.

Very caring people doing their best for the residents in their care!!!!

It is not perfect, but has some of the best caregivers who really want to work with senior citizens. But, be prepared because you will not get to sit and soak. Brookdale has a busy schedule from exercise to trips to Bingo. It occurs to me (after a year at Brookdale!) that I have failed to thank A Place for Mom for finding this place for me. It made the transition for me so much easier.

I looked at a lot of communities in the Framingham, Natick, Wellesley, Wayland and Newton area. Brookdale remained the number one pick for what our family needed. Brookdale was so understanding & so kind to us. My sister did not end up moving in there because of her health condition, but we had secured & paid for an apt at Brookdale TWICE & had to cancel twice. They were very forgiving & we were refunded in full. They even called every couple weeks to check up on my sister & inquire how she was feeling. They went above & beyond with everything. And my sister loved the apt, when she had toured. They were much nicer than other places we looked at.

I'm very pleased with Brookdale High Point North. They are nice, attentive caregivers. Administration is always available to answer any questions.

They have been really great with [name removed]! She gets the care she needs and the care givers are so sweet and patient with her. I would recommend, if I knew someone that needed assisted living.

I like the people who work there every single one is so friendly and welcoming. It truly is a community. And some of the residents are very friendly. I like the meals and the transportation the housekeeping staff and the laundry facilities. It's been a godsend for my sister in law who is becoming more and more limited in her disability. She is very fortunate to live here.

I can't say enough good things about Brookdale Lakewood. I'm just sorry my sister had such a short stay there. She has passed away. I will recommend it to everyone I come in contact with that needs an assisted living home.