Bristol Care, Inc.

They go through admins almost weekly, food is that of what would be fed to a low budget daycare, upper administration lies and is more concerned with making money than caring for our elderly. If you stand up to the admins for family they will threaten you. There are NO activities for the residents like stated on their site and the staff does not keep the place clean or safe.

They go through admins almost weekly, food is that of what would be fed to a low budget daycare, upper administration lies and is more concerned with making money than caring for our elderly. If you stand up to the admins for family they will threaten you. There are NO activities for the residents like stated on their site and the staff does not keep the place clean or safe. Also they leave the medical cart unattended and unsecured and dish out food with bare hands...

They have bedbugs and kept it from us. Took my daughters remote for her TV out of her room while she wasn’t there and when she went in the day room and found it the denied going into her room. The lady in charge made a big deal of it and demanded that I come down there right away to straighten out the situation. When I got there They had a major attitude with me and asked me why I had issues with the facility. I said because of the bedbugs they never mentioned to tell us Until I told her that she had bumps all over her. Then she decided to tell us they had bedbugs. Also had issues they handle the residence medication, because she would sit around and wait for hours before they would give her her medication and it would make us late to different appointments. I didn’t read the reviews before hand and I should have. My daughter has been there a little over 30 days and I am already moving her. I do not believe the Residence there are taken care of like they should be.

I wouldn't take a dog here. The management was horrible. They kept saying they would be cleaning things that wouldn't have come cleaned.

This was a terrible place. The manager was extremely unprofessional. Floors, dining, and common areas were dirty. I they had no meal plans or schedule. Rooms were dark and bathrooms looked like they hadn't been cleaned in months.

When we went for our tour, the staff member that "let us in" didn't even inquire our names, nor did she introduce herself. She just started telling us what was what. She never asked about the situation for our father. When we asked about brochures, she said she really didn't have anything. We were done with the tour in 5 minutes.

My grandmother has resided here for a few years and it is terrible. Unfortunately, her financial situation isn't giving her many other options. Recently, the manager quit and they have been rotating through various employees covering around the clock. When issues have come up, I have attempted to reach someone in the corporate office and have gotten no response. When seniors are consistently getting the wrong medication this needs to be addressed. When staff members are dropping food on the floor and picking it up, placing it on their plates, it needs to be addressed. When the employees are drunk and passed out in their room until someone wakes them up at 11am to make breakfast and pass out medication, it needs to be addressed. Poor communication and lack of ethics. Rooms do not get adequately cleaned. Activities are non-existent. The one or two local staff members are great. Everyone else has been horrible. Shame on this company, who has several senior care facilities in Missouri.

When we arrived the facility was not expecting us. Very unorganized operation!

They didn't remember scheduling the tour, so no one was ready for it. Couldn't handle my Mom's needs.

No brochures...place was untidy, only room avail to view was being used by a staff member and it was a total wreck. Not sure if this would demonstrate how kept the residents' rooms would be? No real discussion of programs, activities, orpersonalized needs being met. Contact person not avail.

I am not happy with the community. I am having to clean my mom's room and always asking if they will change her sheets. They do not offer activities. My mom has a dog and she seems happy there for now. The staff does not reply to the needs. The food needs to be improved. I would advise others seek another location for a loved one.

I deeply regret the time my elderly Father spent at Princeton''s facility. He was there due to mild dementia with no physical ailments, until we could find 24 hour home care. He was NOT provided nutritional meals, on many occasions he was not given his prescribed medication and we actually found his medication on the floor that looked like it had not been vacuumed in days. His bath towels were filthy and it was very clear his toilet had not been cleaned or his waste basket emptied. His bed sheets were not changed and when we took his socks off it was very clear that his feet had never been cleaned. When we took Dad out of Bristol Manor he had lost a considerable amount of weight that he did not need to lose. Thankfully he is safely home with loving 24 hour care. Our concern now is the seniors still there and the horribly inadequate care they are no doubt receiving. Please, do not entrust the care of your loved one to this facility.

We drove by and decided not to go in. It has no curb appeal, and is stuck on a street with no "campus".

Terrible! They forgot I was coming and the lady I was supposed to meet had gone back to the grocery store for the second time. The groceries they had just bought were on the floor. The rooms were not well maintained. I knew right away it was not a good place for my parents.

Small and dark. They allow smoking in some areas and you can smell the smoke from about anywhere.

Was very dirty and understaffed

We would not live in a place like this, the smell of cigarette smoke was overpowering.

pitiful; wouldn't pay nor consider leaving our parents at this facility.

I was not impressed with Bristol Manor. To me it looked like a prison, it was a long hallway with rooms on either side. I did not like the set up of the rooms, it was one room and then the living room was separated by a wall. I wouldn't recommend.

I would not send anybody here. We got there for our tour, and the woman said that even though the manager was there, we couldn't have our scheduled tour. She said something about other people being there, so we couldn't come in. It just sounded hinky to me. And just looking inside the door, it didn’t look very clean.