Bridge Senior Living

Woodbridge seems nice enough, there were just little things that made it less desirable to me. I didn't like the activities in the basement and the place felt dark.

This is a very nice community. My tour of it went well. The community looked very nice. Everything looked great. The staff was nice, and friendly. This community was too expensive for our budget, but it is a very nice community.

I had a pretty good tour of this facility. Everything looked nice, and clean from what I saw. The staff was kind, and friendly. It was a good experience, and they were very kind to my family and I. There were many factors that played into where to move my aunt too. Unfortunately she didn't feel this was the place for her.

Lynn was very nice, patient with my mom having to get along slowly because of being in a wheel chair, which we appreciated, but, it would have been so much better if my mom would have seen the rooms first. After roaming the halls to see the cafeteria, library, puzzles, cafe, etc..my mom was exhausted when it finally came time to see the rooms. To me that was the higher on the list thing to see first! You might want to consider this for next time! Other than that, mom is trying to get accustomed to her surroundings and seems to be enjoying meeting new friends.

My loved one has been at the facility for several months. Most of the staff that interact with my loved one are caring and upbeat individuals. However, the medical/management personnel are unable to address/recognize and contact appropriate doctors or family members promptly to resolve medical issues. If your loved one lives here the contract states that the Bridges will obtain and manage health care, but our experience has been that service is not provided and if your family member lives at the Bridges, you will need to be prepared to constantly follow-up, manage and resolve those issues on your own. Most of the management's expertise is in the area of providing "lip service" when they are asked to address your concerns, but my experience is that nothing changes. Overall I expected more from the Bridges and am quite disappointed with the amount of time-consuming tasks that the family continues to be responsible for, most of which are things that should being taken care of by the Bridges (and for which the contract states you are paying for). You may get more value using a nice hotel with room service and a good concierge service. Therapy at this facility is provided by an on-site independent agent (billed to Medicare), and am not convinced the therapy offered is more than an effort to relieve the Bridges of some of the responsibility for "social interaction", which also is not fostered here. My loved one is not in the memory care unit, perhaps that is different.

They could improve on their services. They promised a lot and we moved in and they did not even notice my parents for like two weeks. But we've sat down with them and they've improved in the last three weeks though.

Seem to be short handed on staff. The staff didn't seem to know we moved in. Missed laundry, making the beds, baths and dinner table assignment the first week.

My mother was at Somerby in Peachtree City for a year and a half. It is a beautiful facility with the potential to be a wonderful assisted living facility. My mother was cared for well but the lack of communication from the facility and the difficulty communicating with people in charge there was a huge issue. We had to BEG for care plan meetings to discuss my mothers care and even after meeting, nothing changed. It is impossible to call someone to speak to about any problems. For the amount of money spent on care at Somerby, I would expect top notch service and response to emails and/or phone calls. Emails and phone calls go unanswered and follow-up is slow to non-existent.

Many assisted living features in the all inclusive pricing however the facility seemed like a dressed up hospital. Very sterile and predictable.

Nice place but no availability.

This didn't really work for us. It wasn't as cheery and bright as another community we were considering. I didn't like that the rooms were just one big room. I wanted something with a separate living area from the sleeping area.

I didn't like that place from the get go, it looked great when you walked in and it didn't have any bad smells, but it was too stiff, it was too formal. It looked like it was made to impress people when they walked in the door and forget about feelings and care and service. I know for a fact that their service is not that good because I experienced it first hand. It is okay, I guess it suites some people fine, it just doesn't suit me and it doesn't suit my daddy.

Mom saw this place and wasn't excited. I know people that live there that are happy, so, it isn't entirely out of the picture, as it is very convenient, if we remain in Fayetteville.

Did not have a dimentia unit.

Beautiful facility. Small but open memory care. Comfortable and new. Like a hotel. $650/MONTH includes all physical therapy, etc. They do not have a nurse but have a memory care program manager to keep patients fit. Food good.

really liked it...not thrilled with the $3000 community fee.

They seem to be understaffed. The staff that is there is generally friendly and kind. They try to have a lot of fun activities for the residents. They do run out of food items and the dining situation seems to be a weakness.

We planned to pick her up on Christmas morning (after she hadn't lived there a month) and she was locked in her room at 930 am. It took 5 minutes to find someone to open her door so we could get to her to take her out. Their Christmas dinner was white bread sandwiches. I seen the residents the next day, they were very short staffed and had 2 CNA's to care for the whole unit. The girls were in tears. Everyone was not up and taken to the dining room, most had not eaten by the time we got there after 945 am. I had a meeting shortly after to remove my loved one. I had a breach of contract for the manager to sign and they refused. The Activities Gentleman in memory care was 5 stars!

Selection of activities are disappointing. Most members don't participate. Often activities are canceled. Doesn't seem to be much resident interaction among themselves. Seems to be a high turnover of staff. The laundry is great with no issues. The cleaning of the rooms is not on a regular schedule. Sometimes the rooms seem to not have been cleaned in over a week. Often the dining room is short staffed, they seem to run out of certain menu items frequently.

The facility itself is very nice, it is beautiful and clean and he really likes the food. They are using a lot of temporary agencies, that makes up about 50% of the staff. They do not know any of my husbands needs and they do not even know who I am when I am there everyday. They have lost so many items of ours and people have stolen food out of his room. We were told the rent would only go up a certain percentage and it went up above that percentage too so I felt I was lied to. The billing department has been awful and does not respond. I am very unhappy right now and I would not recommend them to others.