Bridge Senior Living

I had contacted "A Place for Mom" when I was trying to decide whether to leave my mother in Palm Bay, Florida or move her to Mt. Pleasant, SC (my home). "A Place for Mom" had 4 facilities from Mt. Pleasant and 4 from Palm Bay contact me. After researching each one, I decided to move her to Somerby. I wanted her close to me and Somerby is not only a beautiful, well-managed facility with everything to offer that my mother needs, it is 3/4 mile from my home! I could not be more pleased with the accommodations or the staff. I would definitely recommend this facility to anyone who wants the assurance that a loved one will be well cared for, and cared about.

So far, I have been very impressed with Heritage Place. My mother seems to enjoy it. She has not been there long, but is adjusting nicely. Everyone is friendly and helpful, and she enjoys the meals. I am sure she will take advantage of some of the activities offered.

The experience couldn't have gone better starting with the marketing person taking us on a walking tour of the facilities. Explanation of what to expect, the role of the staff, meals, activities, and all other aspects of daily life. My parents thank me EVERY time we go to see them for finding such a wonderful lace to live. The LOVE the staff, from the management, who actually know and check in with them daily, to the wait staff which joke and interact with them always, to the medical staff who take care of their needs, and the cleaning and maintenance crew that is unbelievable in keeping the building spotless! Again, we couldn't have found a better place for my folks to live! Ask for your own walk through and you won't believe your eyes!

It's tough for me to rate the activites because my parents don't really take advantage of them. But judging from the monthly calender that they put out they have a lot. They have art classes, exercise classes like yoga and tai chi, walking, movies and more. The only complaint is that the head person there, at Woodbridge Place, moved on to something else so there's an interim person in there right now. They're sitll working on getting reorganized and getting a replacement. We chose it because it's very clean, very friendly. We're extremely pleased!

Staff is friendly and engaging. The resident needs to make the effort to attend functions. If they don't, it is a big place and they can get "lost". Hope that makes sense.

Mom is doing well at The grande and they check on her every two hours, help her get dressed, showered and get ready for bed. We have had a very good experience with staff. Executive Director [name removed] is very responsive. Care givers need to understand there are staffing issues and turnover at many facilities.

The onboarding was informative and efficient. The choice of activities was plentiful. The daily check ins were consistent and a huge relief for the family. The food was terrible. Worse than hospital food. The security was not very solid as most of the locking doors were inoperable more often than not as were the elevators.

We have been here for about a year and it is the third CCR community we have lived in. It is, by far, the best food quality. The administrative staff is very efficient and friendly. There is a wide variety of activities to choose from.

I can only speak to the assisted living side. It's great if the resident is still with it cognitively. They are not trained or equipped to deal with severe dementia.

The facilities are pretty much brand new, or close to it. It's very warm and inviting inside, the staff is excellent on handling my mother and her situation. She's moved from assisted living to memory care, which was quite effortless, as the facility did most of the work. The food is quite good considering, and they have quite a few activities for the residence to partake in including painting, exercise, reading, etc. The costs are somewhat comparable, at $[fee removed]a month for the memory care.

Positives: Lovely facility - individual units and common areas. Dinning is quality in service and food. Many activities. Flexibility of schedule for residents and their families. Cons: The support staff can be slow to respond, intrusive when coming in their own (during the night), vary in capability.

We started out at level 4 care and I didn't feel there was enough staff to provide that. At mealtime most of them would be downstairs with other residents. My sister in law was eating in her room so at times there wasn't much help around. We quickly dropped to level 2 care. The staff was truly kind to her and always helpful to me if I could find someone. There wasn't some difficulty reaching certain people by phone, but understandable because they were always really busy!!!!!

It is such a blessing to be at Somerby. We need assistance with a few things. Everyone who works at Someby is always kind and helpful to both [name removed] and I.

Mom is well taken care of a Woodbridge. The staff are always welcoming, consistent, and attentive. The staff are quick to her needs and the directors are easily accessible.

My mother really likes her friends that's she made. 1. They could improve on the meals, because whatever they have for lunch they also have for dinner. 2. Keep the transportation van working, it's always broken. 3. The rent was raised without proper notice ( at least 30 days), not knowing what people's needs were. 4. Most of the staff are really nice.

The staff is great, I just wish there were more of them. My dad is unable to participate in the activities. The room size is good.

What we like the most about The Terrace is that it has more older, experienced mature staff. Yes, we would recommend this community to other families based on the experience we have had so far.

The activities are numerous and fun and useful. I feel they're a bit understaffed, and a few aren't quite as customer service friendly as I think they should be. overall I would definitely recommend it. It's a beautiful place.

The dining room was like a restaurant -each person was patiently asked to choose from a menu and they had a wide range of times to be there for each meal. Staff is not easy to communicate by phone if you are in another town or state from your loved one.

think they are shorthanded right now which makes it difficult, however we would recommend this community to other families.