Bridge Senior Living

The staff are great - they're very nice people. There are just not enough of them (as is the case everywhere right now).

Woodbridge Place has the assisted living, palliative care and hospice, all on same premises. At least I believe it's still that way. For me, looking for different facilities as my mother's need may change seems like it would be a very stressful challenge. My mother has been here over a year now and everything is going well.

The staff is great here, I really like them. They work very hard. The facility is clean. They provide good meals. They do offer a good variety of activities. I especially like that they take the residents outside on the deck for exercise. They have live music performers come in and Zumba class. My sister really enjoys the music from both. The memory care unit really seems to be short staffed, though. We've had to call about a couple of concerns and the response time is not timely. My sister's room is pretty clean, but could be better. Especially the shower. They do have a hairdresser that comes in and offers services for an additional fee, if you'd like. She called and introduced herself when my sister first moved in. She offered her services, but we declined as we felt it wasn't needed. We've had a couple issues with the finance office that we are still trying to get worked out. We've been charged for salon services (which we had already declined) twice so far, so we had to call about that and are still waiting. Also, the facility offered to pay for the moving company/expenses when we moved her in. The day of, the moving company didn't want to wait for payment and the business office said it's something they pay but not the day of. We ended up paying for it out of pocket and were told by the finance office that we'd be reimbursed, but are still waiting on that reimbursement also. I don't want it to seem like I'm giving a bad review or don't recommend them. I just want people to be aware of the issues we've had so that it might help them. Overall, I would recommend the facility for assisted living, but probably not memory care. Mostly due to the short staffing.

Thought the place was beautiful and they were ready to accommodate our requests but within one day of arriving, my dad was back in the hospital due to a staff members actions so, no, I would not recommend them.

We had a nice tour experience with The Enclave of Newell Creek, but we just felt it did not fit our loved ones needs as well as another facility that we were looking into.

I wish they had more activities. Overall, happy with the place. The care is pretty good. They have paperwork ready when have to take her somewhere. Good communication. They are very attentive. Overall, it is a nice facility, and the room is nice.

They are good, again are working on turnover and once situated will be a much better place. They are doing great job with taking care of my dad.

I have serious concerns about their patient to worker ratio. Like everybody else, they don't have enough help right now.

This is typical of other communities I have dealt with in the past. The communication with the staff is good. The community has activities for the residents to choose from. Bus trips, church groups, walking, and more are some of the activities offered.

Overall nice and clean place. Workers and interns are very personable and welcoming. I feel comfortable with my decision of this place.

It was a huge initial adjustment for both my family and my mom. The care she gets is great. The referrals i.e. psych, wound care etc are great. Admin returns my e-mails. My only issue is the timeliness of direct care staff responding to call bell. I've been w my mom when she has waited 45 min to 1 hr on toilet waiting for someone to clean and change her.

I toured The Enclave of Scarborough and it was a good tour. The sales person was a bit pushy and had a hard-sell approach. It was one of those "can you sign today" type of tours. We chose another community because The Enclave is also located on a busy street.

I toured HarborChase and had an average experience. The community had not yet opened, so I wasn't able to see the actual property. Instead we saw a mobile "model" with pictures of a different resort. It was a lot of glam and the price reflected that. It was a bit outside of our budget, but I believe that's mainly because of how "fancy" it is.

This is a beautiful facility and being new they are currently understaffed. The staff that they do have are not as responsive due to the under staffing as we feel they should be. We are hoping that once they have more residents in the community that they will be more efficient and responsive to our needs. It can be very difficult to get any type of communications answered in the community.

We chose MacArthur Hills because I just got a good feeling when I first walked in the door. People were friendly, there were activities going on, and the atmosphere it was bright and cheery. The residents and staff were all out and about and walking around. She really likes the food. They get two choices and then there are certain menu items are available at all times if they do not want those 2 options. They are having some issues with their alert system but they did just transition to a new one so I think that is temporary. Overall we have been pleased with our experience.

Summer Village is a good place for people who need to be there. Housekeeping could improve on their attention to detail and cleaning more thoroughly. One day I dropped something on the floor and when I went to go pick it up, I noticed rolls of dust underneath the bed. Aside from that, the nurses always listen and they are cooperative and helpful to me when needed. I would recommend them to other people.

They bring in live entertainment at least once or twice a week. They take them on little trips and bus tours to sight see the surrounding area. They have smaller in house activities like bingo, board games, and crafts. Sometimes they are a little skimpy on the portion sizes, they are supposed to be working on it but sometimes they are great and others are left to be desired. The meals could be more consistent

I thought they were very nice. And the community was very similar to another The Blake community we toured. The biggest reason we didn't go with either of them was a North Carolina vs. South Carolina issue. South Carolina can’t do a lot of things medically. And I felt as my parents aged and progressed in their illness, we would have ended up back in North Carolina anyway.

Based on our tour, I thought the people were very nice. The community was the right size for our loved one, with maybe 95-100 residents. They were reasonably priced. The only reason we didn't go with them was a North Carolina vs. South Carolina issue. South Carolina can’t do a lot of things medically. And I felt as my parents aged and progressed in their illness, we would end up back in North Carolina anyway.

We had a great tour experience with The Blake at Baxter Village. The facility was beautiful and clean and all the staff really took their time with us. It was just way too big and we knew she would feel overwhelmed.