Bonaventure

The facilities were very nice. Clean, clean, clean! The folks we met who lived there seemed very happy and content. The staff we talked with were very helpful and it looks like we will be using this facility.

I would like to personally say thank you to this organization and Cheryl Torres for all she has done for us. She was always prompt and anytime I had a question answered right away. i would even receive a courtesy call if she had not heard from me for a couple of days. As my mother is getting settled, and still not quite sure she is happy yet, everyone is very friendly and accommodating.

Very homey and warm. I love how the staff all seem to know the residents, and the residents know them all by name. Everybody looks happy here, as well as they are all very clean. Can't say enough about Melissa! Wonderful woman! So far, this is the one I would recommend

Loved this place. Seriously...it's like a nice hotel with apartments. Warm staff, so many things to do, residents were busy and happy. The building and the grounds were clean, and they were oh so very patient with me! This is the top of our list so far.

includes one daily meal each, pets, utilities with expanded basic. They only charge one deposit for the dogs instead of a deposit apiece.

Exceptional facility, new and full of life. I highly recommend this Senior Living and Care complex with highly motivated staff and enough detail to satisfy all residence.

Very nice facility. Offering pricing incentives at times.

Nice apt. Unassisted includes 1 meals a day vs 3 @ Hawthorne.She liked the large common wash rooms on each floor and that the appt was very roomy.

It is expensive but i suppose it has to be. I do appreciate the fact of management working with me on the recent increase in rent! Facility and staff are very nice. Building is beautiful. Staff are very caring and helpful.

Our family had an in person tour and it was a very good experience and a very good option for us

There is a very good variety on the menu and the meals are great. Plenty of activities provided for residents. The staff have been great even though they are still suffering on a shortage like everyone else. It is quite expensive but it is worth it because of the quality of care. I think it is a very good place if you have a loved one who needs this type of care. I would highly recommend North Creek.

We are very satisfied with Bonaventure Tri Cities community and the care they are providing for our loved one. We have eaten there a few times and the meals are very good. Covid has impacted a lot of the internal and external activities but we do know they are trying their best with the smaller internal activities to keep the residents engaged and happy.

No complaints about the tour and this community was nice. It made it very hard to make a decision and this community was patient orientated. The location was a little further away and that was what shifted my decision. The staff were all competent and this was a great tour.

We chose Maple Ridge because of the convenient location to family as well as the value for the money. The room sizes at the facility are wonderful, hers is 520 square feet and it is plenty for one person. The space is so well laid out and there is a lot of windows and storage space. She absolutely raves about the food. They have a new chef and when we went to tour he came out to talk to my sister and got her likes and dislikes. They did a really good job matching where she was in her dementia to the other residents. They introduced her to people who were in the same boat that she is in and it has worked out great. I would definitely recommend them to others looking.

We thought Bonaventure at Keizer Station was very nice, but also very expensive. They didn't have the meal services all throughout the day either. Again, everything seemed very nice, but they were about 30% more in cost than other places we looked at. And my loved one just didn't want to spend that much.

Thank you to "A Place For Mom" for finding this lovely community for my Mom to reside in. Our Mother was forced to leave Brookdale Arbor Place after her care level became more than they could handle and they were putting her under a great deal of stress. My Mom was on hospice and time was of the essence when I reached out to A Place For Mom. [name removed], executive director of Olympic Place, called me the very next morning and worked with us to get my Mom moved within a few days. We rented a gorgeous one bedroom apartment with cathedral ceilings and large windows. It was clean, bright and a cheerful setting. The staff went out of their way to make our mom feel cared-for, comfortable and important. They treated her with respect and honored her requests. The entire facility is bright and well furnished. The food was wonderful and residents have many options available to them as they can order from a menu each day. Olympic Place has a beautiful dining room with a kind and attentive staff. It seemed the management was always present and addressed any questions or concerns immediately. A world of difference from our experience at Brookdale - all of this and our cost was $1,400 LESS than what we were paying for a small studio apartment before. There are not the words to describe what it meant to our family knowing our Mom was safe, happy and receiving the care she deserved in her final months. Thank you, Olympic Place!

I am responding to [name removed]'s [date removed] review and am providing my own review of Bonaventure of Lacey. [Name removed] was intentionally left off the family contact list and I commend Bonaventure management for referring her to family contacts instead of releasing personal information. I also appreciate the Director’s call immediately after this incident to let me know what had happened and seeking my input. More importantly, I can provide this feedback about Bonaventure of Lacey. My mother and father moved in during the fall of 2019. Mom has early stage Alzheimer’s and Dad had just been diagnosed with terminal cancer. Bonaventure management took extraordinary steps to accommodate both in assisted living, including when Dad was in hospice care. Staff, and especially the med tech’s, were especially compassionate. Dad passed away in his room at Bonaventure and Mom has since moved out of state to be closer to family. Mom appreciated her stay at Bonaventure especially after Dad’s passing. Based on this positive experience, my mother and father in law moved to Bonaventure two months ago as they were no longer able to stay in their home of 30+ years. Again, management and staff have responded to their needs. Mom is now in memory care and Dad is in assisted living. Staff and management work with Mom, Dad and their caring family to ensure the right care is provided while always preserving their dignity. In summary, I highly recommend Bonaventure of Lacey. My uncle, mother and father in law currently live at Bonaventure. Accommodations are nice, food is healthy and good, the community is friendly, and staff are responsive and truly caring.

I moved my Mother (90) and her sister (80) into North Creek in Oct 2019. They love their unit, especially the balcony and the large kitchen. Because they eat a vegetarian diet, the kitchen great this a perfect to keep them fed. They meals offered in the dining room are geared to meat eaters so it is great that they have a place to prepare meals. I can bring in groceries and prep them up meals that can be quick cooked or microwaved later. Mother is legally blind, but she has found that the lay out of the building makes it very easy for her to access all that she needs. She feels comfortable making her way around for activities and to the common areas. The staff are very friendly and have done all they can to make them feel welcome and to keep their lives comfortable. We are still waiting for a few minor repairs that need taken care of, but we realize that this is a very busy season all round and know things will be finished when life settles down a bit for everyone. Having my mother and aunt near me has been so nice (only 2 miles from where I live) and I love that I and my immediate family are allowed and even encouraged to spend time with the ladies which has helped them to transition to this new home and new state.

The staff are excellent. The facility is very nice and well maintained. The food service is not spectacular and could be more creative. But it is difficult to provide for a large community, i am sure.

It would be unfair to say customer service is bad because oswego place has very good managers that provide more then excellent customer service, But [name removed] the new manager has no Patience, looks mad all the time and hardly ever greets guest or family and to say the least her cell phone is her primary focus. caregivers are sweet and work very hard and the nurse and health director are very attentive and Hands on. Overall oswego is friendly, clean and a great option for your loved one care wise. but the face of the building “the receptionist” needs a complete attitude check.