Better Living

Staff keeps busy with lots of activities and can be very social with other residents. People are encouraged to be out and about, enjoy live music, karaoke, and chat with all. Outside events are very pleasant and host with community. Help was expedient when injured as well.

the atmosphere is beautiful. the rooms are really clean, they try really hard to plan activities for the residents. the food is decent and the director was really easy to work with. we just felt like it wasn't a good placement for my loved one due to a combination of things. they seemed short staffed, which I'm sure played a part in different areas. my loved ones needs were maybe a little more than what could be adequately served in an assisted living community. it wasn't a good match for us, there were issues here and there that didn't work - but we did witness other seniors really thriving in that community and living their best lives! it was a short stay, as they didn't get to stay as long as we had originally planned.

Mom was here in January -March, when she fell and sent to Hospital til April 5th...They did NOT want her back, due to liability issues etc. THOROUGHLY enjoyed staff, etc.. Just Wasn't to be for mom at THAT time of her Early Onset ALZ. and my Voicing on her behalf. Had she started in Memory Care, as Dr. Recommended, might've been different.VERY NICE Facility and Staff!

I was really impressed with this community and the tour I was given was very well done by the staff. They took their time showing me around and they answered all my questions. there were a lot of amenities for the residents. I really liked this community but my mom already had her heart set on another community where she felt she would be more comfortable.

The people we met at this community were friendly. The community was clean and looked well taken care of. They did seem to offer a lot of daily activities and they allow pets. This community was just a little out of our price range.

I have no complaints with how things went during my tour at this community for my loved one. The staff where on time to our appointment and where very professional during our visit. They did not make us feel pressured and really took the time show us everything they had to offer in there facility. I liked the floor plan and thought they had a lot of great amenities available to all of the residents. It was just not the right location in the end decision.

The lady that took me around Emery Place,[Removed], was awesome. She was very good at what she did and she was committed. she met with me on a Saturday and the facility was clean and well maintained. It was a good experience but not the best fit for my loved one.

Back when we looked at this community, it was mostly memory care and there were only a few residents. They have since opened more rooms and are able to accommodate more residents with different levels of care.

I have lived here at Sunny Brook for almost 2 years. I enjoy getting my room cleaned and my laundry taken care of. I come and go as I please. I love the trips we take to the different casinos every month.

Sunny Brook fits my need perfectly. The staff is always friendly. I love not having to worry about my laundry or housekeeping needs, they take care of it all for me.

I'm very well taken care of, the staff is always friendly and very helpful. I'm very lucky to be able to live here. I have made some wonderful friends as well.

From the community that my mother came from, the Bickford has been better in many ways. They're still learning, but they are willing to solve problems and they contact me for anything. I like that I can see that they are trying and they are taking good care of my mother.

The staff at the community are friendly & helpful. I have not eaten there but I have been there at meals and mom seems to like it. There seems to be a good selection and variety. She likes to participate in bingo, exercise classes and community meetings. The community is clean and I would recommend this community.

Our loved one with Alzheimer's has adapted really well at Emery Place. It's been an easy move compared to other nursing homes, probably because of the staff and the environment of the facility.

They are very accommodating. The place is still new so they still have some working out to do. The facility itself is very clean and well kept. Everyone has been very welcoming. The staff has been very friendly and helpful. They seem to be very caring people. The value is excellent for the services that you get at the emery place. The care services and activities are excellent as well. I would recommend this place.

My mother moved into the 7-bed memory unit at Bickford Cottage in Muscatine, IA. The unit is lovely and the staff tries very hard to make things nice for the residents. They adjust to the individual needs of the residents well. My oldest brother and I appreciated the quick response to our interest. My mother was evaluated on Monday after I called on Sunday. She moved into the facility on Wednesday. Probably the biggest positive I see is the small size of the unit. The memory unit is at the back of the facility and the entrance is not well setup for visitors. Luckily my father is still very mobile and enjoys walking. We were a bit spoiled by their previous assisted living with a covered drive-up entrance at the front door for picking up or dropping off residents and guests. My mother initially did not see "her place" at Bickford but she adjusted quickly, expressing her comfort with the care provided by the staff.

The people here are so friendly. I think the thing I like most is that I can come and go just like my own home! [name removed] is always keeping me involved in activities and I like that I can give back to Ottumwa while living here.

Staff have a fast response time and step out of their roles often to help me. There are some staff that I cannot relate to but they all care about the people they take care of here.

I really liked this community but for what we were looking for they only had a studio apartment and I didn't feel like my mom would have liked that sort of floor plan. The staff was nice and the community itself appeared clean and well maintained.

The people we met at this community seemed nice and the community looked clean. The community also seemed a little dark, dreary and not as inviting as the community we chose.