Better Living

Staff has been helpful and courteous to me. Mom has been happy about her dealings with them .

We have had a wonderful experience at Apple Valley Assited living. The staff is caring and kind and the facility is clean and smells great...very bright beautiful place. Mom enjoys the food and the people around her. I feel the staff genuinely care.

Clean and caring staff. [name removed]l is the best with all of his enthusiastic personality - keeps staff moving and having fun!

I do think they are expensive. My family member is happy and as long as he can afford it. I want to keep him there. I would recommend it there.

I would say it's a good community but they need to hold on to their staff.

Although staff was friendly, they were frequently understaffed, and that led to deficiencies in meals ,activities , and overall care.

I’ve been a resident here since early February, 2009. Have found that most of the residents here are quite friendly. The food often leaves a lot to be desired, altho the folks in the kitchen make every effort to keep the menus & food as interesting as possible.

I would recommend if the person had severe dementia, they are very friendly the only complaint she has is that the food is not very good.

I moved to Brown Deer Place from a different Senior Living Community in Iowa City. Brown Deer Place is a total difference and so much more enjoyable. Very glad I made the move to this community.

I love the staff and they are kind. The staff work well with the family and our loved one. The building could use some maintenance with their windows. The staff communication with the family is great and they are responsive to our questions. There are three meals a day and the staff encourage the residents to go to the dining room. The residents are able to take food back to their room if they would like. Some of the activities available music therapy, events, and more for the residents to participate in.

I liked Brown Deer. I liked their "concept" of working with all incomes and doing whatever they can to meet residents needs, like hospice. However, I did think it was a bit run down/dingy looking. There was an odor of urine, and the front desk lady was a bit unprofessional in my opinion.

I believe the residents need a bit more supervision. The staff are good to work with if the family has questions or concerns about our loved one. There are three meals a day served to the residents. The community provides an activities calendar for the residents to view. The staff are good and keep in touch with me about my loved one.

Was a very warm and welcoming tour, residents seemed happy and very active.

Emery place offers something that I have not found any other places to offer. Is it called closer care and it is where the memory care has been changed from a medium to large warehouse to small pods that contain approximately 10 people. In doing that, they are with the same residents consistently in a smaller setting. In the space my husband is in there is a large room with several tables and chairs, an activity area, and a kitchen area. Down the hall it is an L shape and there are 4 apartments on each wing. You are able to see everything from one space so people are not as left out or isolated -it is a very good plan. On the negative side all of these places are having a terrible time trying to hire quality staff. The staff here are quality and they are great people, but they are inconsistent in their shifts.

Staff keeps busy with lots of activities and can be very social with other residents. People are encouraged to be out and about, enjoy live music, karaoke, and chat with all. Outside events are very pleasant and host with community. Help was expedient when injured as well.

the atmosphere is beautiful. the rooms are really clean, they try really hard to plan activities for the residents. the food is decent and the director was really easy to work with. we just felt like it wasn't a good placement for my loved one due to a combination of things. they seemed short staffed, which I'm sure played a part in different areas. my loved ones needs were maybe a little more than what could be adequately served in an assisted living community. it wasn't a good match for us, there were issues here and there that didn't work - but we did witness other seniors really thriving in that community and living their best lives! it was a short stay, as they didn't get to stay as long as we had originally planned.

We had a good tour and I really liked the facility, it was just not the right fit for my mom. There were no activities and it seemed dark with not a lot of community space. I think it would be a great fit for individuals who liked to spend more time in their room rather than out and about with others.

This community was not as updated and did not have as many amenities as the one community that we were really looking into. The memory care unit was also not as focused as what we were looking for.

Mom was here in January -March, when she fell and sent to Hospital til April 5th...They did NOT want her back, due to liability issues etc. THOROUGHLY enjoyed staff, etc.. Just Wasn't to be for mom at THAT time of her Early Onset ALZ. and my Voicing on her behalf. Had she started in Memory Care, as Dr. Recommended, might've been different.VERY NICE Facility and Staff!

I was really impressed with this community and the tour I was given was very well done by the staff. They took their time showing me around and they answered all my questions. there were a lot of amenities for the residents. I really liked this community but my mom already had her heart set on another community where she felt she would be more comfortable.