Bethesda Senior Living Communities

I would rate them a 4+. Very friendly staff, lots of activities, nice accommodations. I would recommend to others.

We ended up changing facilities when we found out [name removed] needed to be in memory care and I regret it. I wish we would have stayed at collinwood, I thought it was great overall. The staff were genuinely warm and caring. There were a lot of long term staff there, which seems fairly rare in this industry. The facility has a great vibe, it literally feels inviting to walk in. The facility is also beautiful. One more thing- the only downside is the food is more comfort food and not therapeutic. That was communicated, so it was not a surprise, but it was a factor that led us to switch facilities. We were still thinking we might be able to help [name removed] with life style changes at that point.

Staff is very attentive to residents needs, any staff member encountered is resident first. Always willing to help and the piece of mind that gives me is unmeasurable. Everyone wants a place close to home for convenience of traveling back and forth to see your loved one. What we need to be focused on is how our loved ones are being treated with respect and dignity as an individual and not just another resident. Autumn View Gardens on Schuetz rd has been a great decision for my brother and I. Would highly recommend. The call made to A Place For Mom was an immense help in getting things started with lists of places in the area. Please make sure you do your part in checking these places out first to find a place for your loved ones.

My dad has enjoyed his experience so far. The only thing is I wish they would have like a welcome community and introduce each other. Over all it is a great place and really happy with the staff

Medication adjustments seem to take a while to happen. Meaning the time frame between when mention is made till a doctor gets scheduled till they get it changed in their system seems to take a while. I think that the food is always good it's just that for my dad wearing dentures a lot of times the food is not something he is able to really chew and you would think that their potentially are others living there that have dentures or teeth issues. The staff is always very friendly and very caring with my dad and always engage with me and remember if I was headed out of town or something I was doing and ask about it so that is nice.

Mom is liking it only complaint is the food she says it doesn't have much taste probably they use less salt otherwise she's good. I would recommend the staff is great

Staff, including asst. Maintenance, was very good so could have been a 5 rating except the glaring exception of one Q Map. Unfortunately she was in a lead position. She was always thinking she knew and did things the right way. Most of the time, she was hard to work with and demeaning to other staff, residents and their family but a small percentage of the time would have an opposite personality and would be more workable, but it just wasn't there very often. She followed her way rather than checking the MAR, so often new Dr. orders were not being administered as they should. Activities were very good and frequent enough to keep residents busy which was important in memory care. Food seemed adequate and I really like that they provided an afternoon snack as well as hydration. The room was very nice and cleaned twice a week. The size of it was larger than most Memory Care units would offer and our room had a good view of a nature area but the facility was also located very conveniently to a small shopping center. We felt that mom could feel more at home in this facility due to the atmosphere it projected being a lot more like what her home would feel like and that was a big reason we chose it and were happy with that choice for her.

I liked that they're a nonprofit. The caretakers seemed nice. The monthly fee was reasonable.

Positive is the welcoming nature of the staff. How excellent they treat my Grandmother. All the activities and great food they provide to really make it feel like home. Negatives are staffing turnover that's preventing cleaning and laundry to be done regularly.

The amount of activities is wonderful and everyone is genuinely friendly. On the negative, my mother has frequent bladder infections and they were slow to believe her and get a sample tested.

Staff is very friendly, it's well staffed so it doesn't seem like they're constantly overworked and overwhelmed. They do a very good job with cleaning, keeping laundry separate, and lots of activities. The entrance is convenient. The showers I'm sure are great for anyone with mobility issues, but with no lip it's difficult for staff to keep the floor around it dry. Also the bathrooms have a vent but no fan to really clear the air. The clean environment, high ceilings, etc make it a beautiful place but also make it feel a little less homey. It's nice that the hallways make such a great walking circle, but I think it also makes it easier to feel lost.

There was a prompt response to my online request and I appreciated the follow up. Though was a little much all at once and feels overwhelming while going through it. I just wanted to look and read up and check out reviews of places before making decisions and I felt slightly pressured to act immediately. Other than that, I appreciate the resource

The room she is in is part of a suite. The main door opens into a kitchenette, with a large closet on the opposite side, then ends in a large, shared bathroom. Each bedroom has it's own locking door. She has the better of the 2 as she has a door out to a small private deck, and a large window. It is a warm space and she really likes it. The staff are wonderful. They really care. I returned her to the facility from Rehab yesterday and the first question from the nurse in duty to her was, "are you hungry? Can I get you a snack?" We went thru the important stuff eventually, but she was wanting to know how she felt, first. Says a lot. She says the food is very good, she actually really likes her PT & OT therapists, and looks forward to working with them. It shows. The only down was her suite mate. For the first 6 weeks or so she did not have one so she had time to adjust to her new spot. Then Janet came. She was not, as it turned out, supposed to be in this level of a facility. In addition to needing much heavier care, she was also a kleptomaniac. My aunt had to keep her door locked at ALL times, even while she used the bathroom. I did not know until yesterday that she was doing it to all the other residents as well. They were almost gleeful when they stopped to tell us she was gone. The staff said she was simply beyond their level of care, and apologized to my aunt for putting her in that suite. As I said before, they CARE.

I moved into to The Gardens the end of September. Everyone is very friendly and helpful. Moving in or out anywhere is a very trying situation so i am very grateful for the friendliness of the community. Moving is a big adjustment but with all the activities you get to meet a little of people who are willing to help if needed. I believe my decision to move to The Gardens was the best one at the time for me.

Bethesda gardens is a good place for the price level. Love the woman, [name removed], who manages the front ( sign in ) desk. [name removed] the activities director and [name removed] are also great. We also appreciate [name removed]( first name) In nursing department as well. Seems like the maintenance department is quick to respond and thorough too. We like how Bethesda Gardens orders , refills, and dispenses all of mom's meds several times daily as well. We really love the fact that all ( most?) Bethesda Gardens rooms have a front door which leads to indoor hallway AND a back door with a wooden door and a security all-glass door that leads to either a sm porch or the courtyard filled with sidewalks , trees, flowers, ... we LOVE the back door! It makes a place much more like a home. She can open her wooden back door and allow the light and view in through the glass door. They are allowed to have pets there and Mom's cat , Trixie, loves looking out the door. Some rooms overlook a field filled with little bunnies hopping around at dusk and dawn.

There is always room for improvement. Overall, it has been a great environment for Dean's mom. The apartment sizes are great. She seems to like the food. The staff that we have interacted with are wonderful. The only other feedback for improvement would be to have some communication about outside services that we get billed for. I'm talking about the podiatrist, it would be helpful to have some kind of confirmation of service so we know that the billing is valid.

My mother in law enjoyed the staff and activities. The food was ok. I thought their meals were a little high in carbs and sugar for people with memory issues, but they did make clear that they did not provide a therapeutic diet so that was to be expected.

My Mom really liked it there. Her studio had a balcony and she really liked that. It does need to be upgraded in certain areas, but all in all she really enjoyed it there

Unfortunately, [name removed] did not adapt well to the environment. She also had a setback that forced us to find a higher level of care for her. I would still say it is a good place if the elderly person is of the right mindset. In our case, we were very frustrated in the end. We felt like that they did not work with her at the level that they had let us to believe that they would. We had to move her into a higher level of care though so that might be the reason why. Overall, we thought Bethesda was a very nice facility with a lower turnover rate in employees. That seems to be a constant in all nursing homes at all levels. The turnover of employees is pretty astounding.

Staff's interest and care of the residents. Yes we would recommend this community to other families based on the experience so far.