Bethesda Senior Living Communities

The caregivers are very attentive, personable, responsive and genuinely care about the residents and go out of their way to make this positive and safe for them. The food and choices are ok to good, but in memory care food is "brought over" from the main kitchen and the caregivers have to not only help residents get to their places but also serve all the food. The result is often cold food, don't know what the food is, and no real ability to choose an alternate option if the "main course" isn't appetizing. This wouldn't be an issue in regular AL, just in memory care. The activities for memory care are just not activities--at least for a resident who is mostly with it with only minor memory issues. There's little interaction, the care staff doesn't have time to encourage/help them get to activities, and the activities just aren't anything worth doing...."memory boxes" every day, virtually no "arts and crafts", minimal physical activities, nothing to encourage resident interaction, no variety. They have things on the schedule, but there doesn't seem to be emphasis or engagement. The admin staff are all very nice and polite but extraordinarily over worked/tasked with the administrative tasks of running the facility. It has been hard on us as the family, I think our resident is doing as well as could be expected.

The facility is very clean and the staff at desk and others up front are very friendly and nice. They said all the right things when I looked into them. Mom has been there almost 3 months and generally I/we have been pleased with many things. Many of the techs are very helpful. Since the facility is an inclusive price, I feel like they haven’t listened to our requests for more help as quickly. Mom is 96 and is legally blind with macular degeneration. Some of her techs/aides are very helpful. She has fallen and called for help and no one comes. They could definitely use more help in the dining room, and tend to run out of foods served that day.

They need to improve their admission policies and procedures. They said they would do X and then not do. They also had said she could live there before they reviewed all the documentation and denied her last minute. We had only a few days to find a new place to go due to termination notice we had already provided to the current facility. Beyond stressful for us, the family and my mom, and extremely disappointing.

What we like the most about The Gardens at Barry Road is that the memory care area safe and secure. Yes, we would recommend this community to other families if they can afford it.

The grounds and common areas are clean. The staff are fantastic! If we keep in mind that this is "independent" living, I would rate it at 5. The food is good and variety is good. There are a lot of activities and the activities manager is always willing to listen and add/try an activity. Compared to other facilities, it is good value for the money. One negative, but only my opinion, there are some folks here who really need a higher level of care.

This is based off of our 2022 experience: All of the staff have been extremely helpful and friendly. As far as the food goes, I believe they did get a new chef and there were some improvements. the administrator was very good. I would recommend Bethesda Gardens Frisco to others looking for assisted living care.

My mom is in the memory care unit. The staff is very helpful and attentive to those in memory care. We moved her to collinwood from another facility and I am glad we made the move. They are always helping the clients. The food has bigger portions so my mom isn't hungry all the time like she was in the other place. The rooms are bigger.

I would recommend Autumn View to others,it is a friendly and caring place.

Hired care staff--not contract. Low turnover rate. We had mom and dad at 4 other places. None are great, but they felt it was the best

My mom is currently a resident at Bethesda Gardens Fort Worth. I can't say that the experience has been great overall just yet. Some individuals have been great. But, it's over time that we will see.

My loved one is a resident at Bethesda Gardens Frisco. The main problem, which is not awful, is he does not like the food that well. Sometimes it also takes a long time to be served. Otherwise, would have rated it a 5. This is my take not his, but I think we would be close. We think this is a good place to be. Very few establishments are perfect. but he is relatively happy here with no suggestions other than to improve the food and add a few more food service employees. A lot of the residents have commented on the food.

It has been great. He requires transportation for his dialysis, and their driver was always on time. It's next to a preserve, so the air is better. He said when he asked for help, the star were on it very promptly. The maintenance had things done for him before he asked. We ordered a recliner for him that would require someone to put it together. We were going to do it over the weekend, but the maintenance guy just went ahead and did it for him.

I would say the staff tries their best and gave a good effort to be attentive to all patients. That's in both units. It's the executive director and the director of nursing that is difficult to get a hold of unless you email them. Then, we had to follow up with them when they told us they'd get back to us. Also, their introductory procedure is a little repetitive, and they still needed some of the info again. The WiFi on the 1st floor was sketchy for guests. When our parents needed extra attention, we received it in an urgent manner. With extra cost of course. Overall, after being at a much higher priced community; the gardens was definitely the better fit at a lower cost with better staff.

I find the community very friendly. The staff is friendly, considerate, and kind. There are plenty of activities and they are varied. The wait staff are courteous and helpful. I picked this community because I have friends here and they had a 3 bedroom house available.

The staff are very friendly and the halls are clean and has a very inviting vibe. I feel the staff trusts mom too much with her meds. They just leave them and don't confirm she takes them. She also takes showers alone and the way the shower is she floods her bathroom.

The main thing that upset me was trying to leave. I told them when my parents planned to leave and they said to have them inform them 30 days prior. I had my father show up on the 30 day prior at the desk and inform them and asked what he needed. The main manager didn't get with him till a week later with paperwork and would not let him sign out the date he wanted. So when we tried to leave he tried to charge us an extra month when he didn't get back to my father for over a week. It turned into a debacle, and I had to call someone over him to have it fixed.

The hands-on staff are great, Mom loves them. Communication is poor. The meals are tasty and plentiful, but they do not accommodate special diets and Mom is diabetic. Move in process so-so - had to ask several times before we could get help with tv hookup and picture hanging. The apartment itself is lovely but bathroom and kitchenette are in need of updating. The shower does not have a safety bench built in, we purchased a separate shower chair. Laundry is done every week with no problem. Housekeeping in the apartment could be better - they vacuum and empty the trash, wipe down the bathroom, but her bathroom lightbulb went out and I had to call the desk twice to get it changed. I would still recommend them - I have seen a lot worse - but there is room for improvement.

Overall not bad. But i am a little disappointed. With physical therapy we had to request 4 or 5 times to get it started. Only 2 weeks did they start and still no schedule of upcoming therapy as requested

My loved one is currently a resident at Bethesda Gardens Arlington. Overall, most everything has been good for her at this facility so far. The staff are very friendly and responsive, though they are a little over worked and understaffed. The staff is also compassionate and caring, I just wish there were more of them. The meals are very very basic, not well balanced, and really need nutritional guidance. They contain way way too many carbs. The food looks like high school cafeteria food from the 1970s.

What we like the most about the Bethesda Gardens is the people. The people that are working there take good care of my mom and get her involved in all the different activities they offer. Based on the experience we have had so far, we would absolutely recommend this community to other families who are looking for a place for their loved ones.