Benchmark Senior Living

It has been a very positive. Be sure to pay attention, and advocate for your loved when needed. Overall, I am very satisfied.

It's an aging population. Sometimes it seems more like rehab or nursing faclity. They have been getting new residents. The people are really great. The staff is very helpful and accomodating.

Was very nice facility, landed in our top 2.

Our family had an in person tour and it was a good tour experience it just was not the most suitable for our loved needs

My brother was very picky and unhappy there because he just wanted to go back home. He complained a lot about the food. I felt the staff bent over backwards to get us in there, but once we were there, there was often a lack of communication and not as much warmth as there was at the beginning. My brother didn't care to socialize, but I found the people there very pleasant. They set up his meds with PillPack, so he was getting the medications he needed, and he was also getting the help he needed with showering.

I toured Crescent Point at Niantic and they were going through some renovations at the time. I actually took two tours; during the first one she took a lot more time to show us everything as we were just beginning our search. The second tour was not as thorough, perhaps because I already knew it. I saw their memory care area during my second tour as I didn't see it during the first one. We chose another community because we got more bang for our buck, and the apartments were much nicer.

Overall I love the place and would highly recommend the facility to others. When we were looking, I visited a lot of other places as well. Benchmark has a very homey atmosphere and does not feel institutional at all.

I didn't feel it had the right set up for my loved one. They did have aides for overnight care and a nurse on call.

Excellent care and communication in the memory care unit. However, the communications from the facility executive were atrocious.

There was a lot of turnover of staff and a lot from agencies. The first activities director they had was WONDERFUL but then the others did not stay very long. They had some really really good staff - but they just could not keep them which was disappointing and caused a lack of care. He did not get what he needed. The facility itself is very attractive and has a wonderful layout for memory care - his room was lovely and had a lot of natural light.

My loved one really enjoys, the interaction with other people. She engages in social activites-, and was alone before being around others. She really enjoys bingo and exercise classes. Overall, it has been a positive experience. There was an issue with care services, which included two showers per week, and she was only gettinf one but that issue has been resolved. Overall, I am very happy.

Institutional food is hard to please everybody with and we do understand that, but we do wish they could acknowledge better when residents are vegetarian so that can be an improvement. However when it comes to the activities they bend over backwards for them, they are great. The overall value for the money seems to be more on the reasonable end of things we compared it to. We would definitely recommend this community to other families based on our experience so far

In general it is one of the better places but they do need some improvements - the food needs to be improved and they are short staffed. It is a sign of the times and with their not being enough staff, the staff that is there working are stressed and do not always necessarily present a good face to the clients.

Our tour at The Village at Buckland Court was okay. The people were very pleasant there. We liked it overall, except the rooms were not big enough. And our loved one preferred a different location.

This was a good community. My loved one wanted a different location.

It is a place to look into to see if this be a good place for your loved one. This was the best location for us as my loved one is familiar with the area. The staff are pretty good to work with if the family has questions and concerns about our loved one. The community staff are good at trying to assist my loved one with transitioning into the community better.

They provide great one-on-one assistance. They do a good job helping my loved one with bathing and depends, and they'll bring her a tray of food at any time, which is awesome. It is expensive though, and the landscaping could use some work.

The Church Hill Village community is a spectacular place and the staff members there are so friendly and great. Their dining halls are nice but according to our loved one sometimes the meals are spectacular and other times not so much - it depends on the chef who is cooking that day.

I like to hear the church bells - great location. I like to hear/see the students walking home from school - I love seeing the kids! The people here really care! I like all of the light! For the most part the food is excellent!