Benchmark Senior Living

Benchmark Senior Living is a good place. They have good services, activities, and food for the residents. They keep the community clean. The staff are good work with if I have questions or concerns about my loved one. Games, trivia, and more are available for the residents to participate in for activities. My loved likes the food a lot.

The community makes a lot of effort to help. It is clean. Most of the staff is respectful. The communication is the biggest issue with the staff to the family and the intercommunication with the staff. There has been some turnover of administration staff. The community didn't communicate with the family what all we would need to bring in for our loved one. There is a new activities calendar that has been provided to the family recently. The staff has been doing a good job at trying to assist my loved one in getting used to the community.

Our family had an in person tour and we enjoyed the community but to us it just felt more clinical.

The staff is good, the meals are ok. The activities are improving. The people are clicky. It was hard to make friends.

It has been a good experience. Mom has only been there a couple of months, and she still wants to go home - although I think that would happen anywhere she was. But it has been good for her and good for us. I like the staff. They're friendly and very helpful. Anything you need done, they do it. They really try to get the residents involved in activities as best they can. They had a sing-along the other day that I sat in on, and it was fun. I have not been able to try the food yet because of Covid, but they offered me some of the chocolate cake the other day, and it was delicious.

Our family had an in person tour and it was a nice tour but the location was just to out of the way for our.

This seemed like a good community but my loved one was not ready for that level of care just yet so we knew that this community would be to much for her at the time.

Good community with friendly staff.

I toured this community and really liked the setup, although it was a little dated. It had a good feeling and seemed nice. I especially liked that they protected the memory care residents by keeping their unit separate. The rooms did not seem specifically designed for handicapped individuals and just not ideal for a wheel chair - likely due to it being dated. I had no dire complaints regarding this community, it just did not fit my loved ones needs.

This community has been good to us and our loved one. I would recommend this community for memory care. This community is convenient easy and they have a friendly staff. My loved one is always doing an activity and is always doing the sing a long, they also have word games for the residents.

If a parent or loved one needed more medical attention this is the place to go. Their medical needs model is great and why we choose them. The community has a wide variety of activities available for the residents to choose from.

It's about what I expected for the industry, the cost, everything else. The care is really good. The facility is well taken care of. No complaints.

I loved everything about Putnam Farm except for the price. The facility itself is gorgeous and the director we spoke with was wonderful. It is very expensive though, it is not one set price, everything is an add on charge.

This community was okay not the same quality as the other community that I was looking at. They didn't have any availability either.

Our family had an in person tour and it was a good experience but just to big for our loved one

My loved one absolutely loves it here. It's very clean. The only issues have been with the night crew and billing. The night crew is not as medially trained, and they're not very kind. The day crew and kitchen crew have all been awesome though. Billing is not exactly as they said it would be. She was expecting several thousand less than what her bill has been. But they're very good about answering any questions and responding to concerns. The food is very good, and I like that she always has something available to eat, any time of the day. They keep the residents busy with activities, and she talks to me all the time about all they have going on. They have both indoor and outdoor activities.

Our family had an in person tour experience and the tour was fine, but it was just not a place we would want our husband we do not think they were set up to handle his level of care.

We toured at The Village at Willow Crossing, and we thought it was a very nice place. But they wanted too much money. And on top of that, they wanted a buy-in too.

They have always had a lot of activities going on, the residents are always kept very busy. The staff have been very outgoing and welcoming to all the people who have come to visit, and now the activities are open to the public and they are just so kind to everyone who participates in the activities with their loved ones. Also this community is set up in a very nice way for those who have memory loss issues.

Our tour at Benchmark Robbins Brook was very good. I thought it would have been an excellent place. They were just a little to far away for us. And the only reason I gave four stars was because we didn't bring our loved one, so we didn't get an opportunity to see how they would interact with her.