Benchmark Senior Living

We were impressed with the tour and we now feel the timing may be too soon to move to an Active Living Facility. When we decide we are ready we would definitely consider New Pond Village. This facility fits our search requirements for all three phases of retirement living.

The staff is friendly and caring, and have kept me updated on any issues mom may be having. Lots of activities and mom has made many new friends in her short time there. She has been very happy with the food/dining and I've enjoyed it as well. Building is well kept and clean as well as her apartment, which is a good size for her, a one bedroom, which fit a full size bed, dresser, armoire, nightstand. Other room has love seat, two end tables, TV stand and a kitchen table with two chairs.

They were awesome, especially [name removed] the director of the Memory care unit. My mom was in a different community, and we had to move her out for lack of care. Benchmark was so kind to us and my mom for the last 6 months of her life.

Great advice from a place for mom. Her dr loved the amenities and thought it would be perfect fit. . I'd recommend highly

The staff have been extremely kind, take the time with residents to insure they are safe and well cared for, they know residents by name and what their care needs are, this includes the housekeeping staff to the administration, as well as nursing.

Yes, it was a good experience. I filled out the application around 7:00 am and I was contacted about 8:00 am, I couldn't believe the quick response. It seemed a place was available for my friend within a couple of days! Which was just what we needed.

My meeting with the Admissions Director, [removed name], of the Village at East Farms Waterbury was very informative. She listened to my concerns and needs for my wife and guided me in the right direction...even though it was not specifically toward the East Farms Assisted Living community. The Village at East Farms is a very nice and immaculately clean facility. The staff were all friendly and inviting. I would enjoy living there myself. However, my wife needs a nursing home that can handle her advancing dementia related problems.

I Iike the layout of the facility and the fact that its one level. The staff is pleasant, caring, and well qualified. Mom did not want to leave her home but she is thriving there.

I enjoyed my visit to Benchmark. The facility is beautiful and the amenities robust. Management has thought of everything to make those considering Benchmark feel welcome and cared for. The host for my visit provided all I needed and wanted to know, in a professional and personable manner.

The experience for my mother as well as my working with the Birches has been outstanding. My mother is so happy there and is treated with love. I would highly recommend the Birches to anyone who is seeking a community for themselves or a family member facilitating this. I am very grateful. My mother has had this wonderful experience where she feels cared for and safe. I could go on and on, but I'm going to stop there.

Sturges Ridge is a wonderful place but it is expensive. Overall it is a very good place with a lot of activities, the people are nice and friendly.

Absolutely recommend - Mom's only been there almost 2 months and is still getting acclimated but she is loving it so far! We chose them because of the , proximity, customer reviews and customer service

The staff (administrative and on the floor) is strong, the place is really in great shape, and it's nice to see how well known my dad is to the team even after just a couple of weeks. A few times we've dropped in, he was just in front of the TV, and while I know it's not possible to be doing activities all the time (of course) I hope there are sometimes when they are doing more than just watching TV.

The whole staff has gone above and beyond in helping get things done.

We picked this community because of the, staff and the benchmark Brand. Plus Best in class activities and beautiful residences.

Staff was kind and attentive, activities were plentiful, the rooms were good size. It's a great place for someone who has difficulty walking long distances as it is not a big place, but it is well taken care of.

I was met with welcoming staff. I spent time with the director of the program and felt comfortable and heard. She answered all my questions and showed me the facility, which was very clean and beautifully decorated. Overall despite this being a very difficult time in our lives, the experience made it seem a little less terrifying.

Location and services offered are great. The staff are very attentive and caring.

The whole experience has been very pleasant and I find if anything comes up the staff is very helpful. They work with the family and keep us informed. That is really important. The facility is also beautifully kept.

The room size is great. My mom has a 3 room unit. The food is just like a restaurant - choose off of a menu with 2 specials each meal. All meals are made to order. The staff is amazing-always, friendly, helpful and understanding. There are plenty of activities to keep everyone busy and entertained.