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Benchmark Senior Living sets the standard for senior living throughout the Northeast. Explore among 67 Benchmark Senior Living locations offering independent living, assisted living, mind and memory care, and respite care, as well as 2,422 reviews and an average review rating of 4.3 out of 5. Benchmark Senior Living’s mission is to provide world-class amenities in a homelike environment, offer wellness support through innovative programming, and deliver personalized compassionate care services to residents. Serving as a leader in senior living throughout New England, Benchmark Senior Living seeks to transform lives through human connection and create meaningful moments that tie and bind people together.

8.7

Review Score

2,422 reviews
67 communities
Starting from $X,XXX/mo

Benchmark Senior Living community listings

Showing 67 communities
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Arbors of Bedford

70 Hawthorne Drive, Bedford, NH 03110

Starting at$X,XXX+ monthly
Photo of Arbors of Bedford
14
14 Photos available
3
3 Floor plans available
9.8
Review Score
91 reviews
Provides: Memory Care

The Arbors of Bedford is a dedicated memory care assisted living residence. Unlike other senior living communities, we are exclusively dedicated to caring for people with Alzheimer’s disease and other types of memory impairment.We offer an innovative and award-winning memory care program, Live...

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Benchmark at Hanover

1143 Washington St, Hanover, MA 02339

Starting at$X,XXX+ monthly
17
17 Photos available
9.7
Review Score
12 reviews

Very friendly environment. Not too big so doesn't feel overwhelming. Staff are super nice and do a great job being super attentive to residents needs. Many activities scheduled throughout the day and nice...

Provides: Assisted Living, Memory Care, Independent Living

The Atrium At Drum Hill

2 Technology Drive, Chelmsford, MA 01863

Starting at$X,XXX+ monthly
14
14 Photos available
3
3 Floor plans available
9.6
Review Score
42 reviews

First off, the front office/admin staff was very welcoming and was available to walk us through the whole process. They stepped up to help out when my mom's primary physician was being slow on requested...

Provides: Memory Care

The Atrium at Drum Hill is an assisted living residence designed exclusively to serving the needs of individuals with memory loss. Our goal, in everything we do, is to create an environment that feels safe and familiar, empowering and fulfilling.Each detail of our unique, single story residence...

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The Village at Brookfield Common

246A Federal Road, Brookfield, CT 06804

Starting at$X,XXX+ monthly
8
8 Photos available
3
3 Floor plans available
9.6
Review Score
47 reviews

The place is clean and very homey. You feel like you're walking into a hotel. Everyone was super nice and friendly. From the staff to the residents.

Provides: Assisted Living, Memory Care, Independent Living

The Village at Brookfield Common is a haven of tradition and elegance nestled within a community of shops, services, and amenities available to meet your every need, with exceptional convenience. The hillside setting affords a panoramic view from the cathedral-ceilinged dining room, English tea...

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Benchmark Senior Living at Forge Hill

4 Forge Hill Road, Franklin, MA 02038

Starting at$X,XXX+ monthly
13
13 Photos available
3
3 Floor plans available
9.6
Review Score
48 reviews

Most important: communication was excellent, transparent and timely. As caregiver I was always informed well and in advance or in the moment (a fall, for example) so that decisions could be made that were...

Provides: Assisted Living, Memory Care, Independent Living

Benchmark Senior Living at Forge Hill is Franklin's first senior living community. Located on Forge Hill Road less than a mile from routes 140 and 495, Benchmark Senior Living at Forge Hill is a state of the art community that offers a full complement of amenities and supportive services designed...

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Benchmark Senior Living at Billerica Crossings

20 Charnstaffe Lane, Billerica, MA 01821

Starting at$X,XXX+ monthly
13
13 Photos available
3
3 Floor plans available
9.5
Review Score
42 reviews

We moved my father into the work, crossing at the end of June. He has been very happy with the service and the staff there. He calls me almost daily to rave about the food. It’s a clean friendly environment...

Provides: Assisted Living, Memory Care

Benchmark Senior Living at Billerica CrossingsAssisted Living at Benchmark Senior Living at Billerica CrossingsBenchmark Senior Living at Benchmark Senior Living at Billerica Crossings in Billerica, MA is an assisted living community choice for older adults who value their independence but need...

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Benchmark Senior Living at Hamden

35 Hamden Hills Drive, Hamden, CT 06518

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
9.5
Review Score
53 reviews

We loved benchmark. The employees there treated my mother-in-Law with love and respect. [name removed] the director is great to work with and was willing to accommodate our requests. I would recommend bench...

Provides: Assisted Living, Memory Care

Maple Woods at Hamden is located south of Sleeping Giant State Park on a hilltop overlooking the town center of Hamden, CT. This community boasts skyline views of New Haven and picturesque views of Long Island Sound. We are convenient to shops, cultural, and business attractions. Our superb...

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Ashland Farm at North Andover

700 Chickering Road, North Andover, MA 01845

Starting at$X,XXX+ monthly
10
10 Photos available
3
3 Floor plans available
9.5
Review Score
47 reviews

Overall it has been a very good experience especially coming from 6 months of rehab facilities. The staff is great. There are all kinds of activities. The residents are amazingly outgoing and friendly which...

Provides: Assisted Living, Memory Care

Ashland Farm is the premier assisted living community in the Merrimack Valley offering traditional assisted living as well as the Harbor Program for the memory impaired. Ashland Farm provides residents with personalized service plans tailored to meet their unique needs. If you need help with...

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Evans Park At Newton Corner

430 Centre Street, Newton, MA 02458

Starting at$X,XXX+ monthly
13
13 Photos available
3
3 Floor plans available
9.4
Review Score
56 reviews

It's a fortune but nothing to compare it to. Thank god for long term care. Notes: food really is awful Staff: too much mgmt turnover. Most are very pleasant, dedicated and helpful. Right now there is one...

Provides: Assisted Living, Memory Care

Evans Park at Newton Corner in Newton, MA is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to and from doctor’s...

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The Village At Willow Crossings

25 Cobb Street, Mansfield, MA 02048

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
9.4
Review Score
55 reviews

The staff is exceptional each and every day. From top to bottom they take care of any and all needs. Everyone is kind, caring, and loving. They honestly never cease to amaze me. The facility is quite pretty...

Provides: Assisted Living, Memory Care, Independent Living

The Village at Willow Crossings is an active Senior community situated on a 20-acre woodland campus in the heart of Mansfield, MA. Manicured gardens grace the winding drives that travel through the picturesque campus, accented by the white picket fences of the charming cottage neighborhood. The...

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Cabot Park Village

280 Newtonville Avenue, Newton, MA 02460

Starting at$X,XXX+ monthly
18
18 Photos available
5
5 Floor plans available
9.4
Review Score
15 reviews

The staff are all super caring and friendly. They all remember you and your name, where you sit for dinner, your preferences for meals, and go out of their way helping.

Provides: Independent Living

Cabot Park Village offers Seniors an opportunity to live independently, while enjoying a truly carefree lifestyle. Just a short walk from Newtonville Center, Cabot Park Village's location offers residents a wide array of social and cultural activities. Residents enjoy pursuing their interests...

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Benchmark Senior Living at Ridgefield Crossings

640 Danbury Road, Ridgefield, CT 06877

Starting at$X,XXX+ monthly
15
15 Photos available
3
3 Floor plans available
9.4
Review Score
90 reviews

Everyone is courteous & helpful. And the food isn't too bad as my late Aunt would say. I would recommend them to others who are searching for a place for their loved one.

Provides: Assisted Living, Memory Care, Independent Living

Residents of Ridgefield Crossings enjoy attractive apartments, comfortable community rooms, a lovely outdoor patio and garden and an ever-changing program of social and fitness activities. 24- hour assistance is personally tailored to each resident's changing needs and is provided for by a caring...

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The Atrium at Faxon Woods

2003 Falls Boulevard, Quincy, MA 02169

Starting at$X,XXX+ monthly
7
7 Photos available
3
3 Floor plans available
9.4
Review Score
46 reviews

We had some problems with laundry getting done. The food is good. I've had some snacks up there, it was yummy. The staff is all very nice. A lot of them, English is their second language, so its a bit tough...

Provides: Memory Care

The Atrium at Faxon Woods is an assisted living residence designed exclusively to serving the needs of individuals with memory loss. Our goal, in everything we do, is to create an environment that feels safe and familiar, empowering and fulfilling. Each detail of our unique, single story...

... Read more

Orchard Valley At Wilbraham

2387 Boston Rd, Wilbraham, MA 01095

Starting at$X,XXX+ monthly
11
11 Photos available
6
6 Floor plans available
9.3
Review Score
42 reviews

I feel like Orchard Valley had a very adaptable process to accommodate Mom's needs as they evolved. Adaptable includes accepting outside services as needed. Orchard Valley also advocated for Mom on intake to...

Provides: Assisted Living, Memory Care

Orchard Valley at Wilbraham blends the best of assisted living with a small town atmosphere. Known for its working farms and annual peach festival, our community embodies close family ties, fond memories and lasting traditions. Just a short drive from Main Street in Wilbraham, MA, Orchard Valley...

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Benchmark at Stamford

251 Turn of River Road, Stamford, CT 06905

Starting at$X,XXX+ monthly
12
12 Photos available
4
4 Floor plans available
9.3
Review Score
34 reviews

I think they did a great job with mom. They just need more activities to keep them more occupied. The staff were very kind. Food needs to be better

Provides: Assisted Living, Memory Care

Conveniently located off Merritt Parkway next to the High Ridge Shopping Center, just minutes from the Stamford JCC, downtown and the beach, Benchmark at Stamford – formerly Sunrise of Stamford – offers nationally award-winning assisted living and memory care. Easy access to downtown Stamford’s...

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Benchmark Senior Living at Chelmsford Crossings

199 Chelmsford St, Chelmsford, MA 01824

Starting at$X,XXX+ monthly
15
15 Photos available
3
3 Floor plans available
9.3
Review Score
32 reviews

Genuinely friendly and caring staff, tremendous meals (especially breakfast ??!). Full interesting activities schedule all day long. I was there for 2 months while recovering from surgery, but the longer...

Provides: Assisted Living

Chelmsford Crossings is an award winning community located in the Merrimack Valley with easy access to both Rte. 495 and Rte. 3. We are a full service assisted living residence designed with quality services as well as affordability in mind. We offer a full array of services in a home-like...

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Benchmark Senior Living at Shrewsbury Crossings

311 Main Street, Shrewsbury, MA 01545

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
9.3
Review Score
40 reviews

The staff is very nice and friendly and helpful--the facility is nice and clean--the location is really nice--easy to get onto major routes and to hospitals--my major concern is that it takes too long for...

Provides: Assisted Living, Memory Care

Residents of Shrewsbury Crossings enjoy the pleasure of a close-knit community, the privacy of a spacious apartment home, and the peace of mind that comes from knowing our staff is always available to cater to their individual needs. Our spacious assisted living apartments have room for favorite...

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The Branches of Marlboro

421 Bolton Street, Marlboro, MA 01752

Starting at$X,XXX+ monthly
12
12 Photos available
7
7 Floor plans available
9.2
Review Score
49 reviews
Provides: Assisted Living, Memory Care

Benchmark Senior Living at Plymouth Crossings

157 South Street, Plymouth, MA 02360

Starting at$X,XXX+ monthly
9
9 Photos available
6
6 Floor plans available
9.2
Review Score
35 reviews

If [Name removed] needs help for any reason at any time, assistance arrives right away. It is especially a very friendly environment. People seem very patient and helpful.

Provides: Assisted Living, Memory Care

Plymouth Crossings is a lively suburban hideaway, convenient to shops and amenities, and just minutes from historic, artistic, cultural and retail centers. Our community is a place people love to call home whether their favorite activity is catching up with friends, watching a performance or...

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Benchmark at Rye

295 Lafayette Rd, Rye, NH 03870

Starting at$X,XXX+ monthly
9
9 Photos available
9.2
Review Score
55 reviews

It was exceptional. The staff was absolutely amazing. The head staff, chef, nursing, LNA, down to housekeeping and volunteers were amazing. Staff would always come in to say hi to [name removed] and help her...

Provides: Memory Care

Benchmark at Rye ~ only one mile from the ocean, is the Seacoast’s only community devoted exclusively to memory care. Residents live their lives here with dignity in a secure and peaceful setting where they can connect to the people, passions and things that matter most to them.Coastal...

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The Branches of North Attleboro

40 Robert F. Toner Blvd, North Attleborough, MA 02763

Starting at$X,XXX+ monthly
5
5 Photos available
2
2 Floor plans available
9.2
Review Score
22 reviews

Place is very clean and always smelt fresh. They bent over backwards in the dining room and the meals were fantastic. The ladies that ran the activities were so positive and fun even though a lot of times...

Provides: Assisted Living, Memory Care

River Ridge at Avon

101 Bickford Extension, Avon, CT 06001

Starting at$X,XXX+ monthly
15
15 Photos available
3
3 Floor plans available
9.2
Review Score
63 reviews

The food is good. The room is nice, but cleaning the floors and room took a while to get on schedule. The care is very good. Communication on specific procedures (i.e., transportation, doctor’s visits, etc.)...

Provides: Assisted Living, Memory Care

River Ridge at Avon is nestled in a quiet, residential neighborhood in the heart of beautiful Farmington Valley. We are conveniently located off Route 44 in the charming town of Avon, minutes from wonderful shops, dining, entertainment, and medical offices. Our superb location complements the...

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The Branches of Framingham

518 Pleasant Street, Framingham, MA 01701

Starting at$X,XXX+ monthly
11
11 Photos available
9
9 Floor plans available
9.1
Review Score
32 reviews

The staff was fantastic with my mother. From the time she got there to the time of her passing. Staff individually knew her and cared for her well. She always looked presentable. When she passed caregivers,...

Provides: Assisted Living, Memory Care

The Branches of Framingham in Framingham, MA is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to and from...

... Read more

Benchmark Senior Living at Leominster Crossings

1160 Main Street, Leominster, MA 01453

Starting at$X,XXX+ monthly
10
10 Photos available
2
2 Floor plans available
9.0
Review Score
41 reviews

For me the staff and nursing staff in the memory care unit is what made it such a positive experience. My mom had a couple incidents they were right on top of. They take good care of people in memory care. I...

Provides: Assisted Living, Memory Care

Residents of Leominster Crossings enjoy attractive apartments, comfortable community rooms, a lovely outdoor patio and garden and an ever-changing program of social and fitness activities. 24- Hour assistance is personally tailored to each resident's changing needs and is provided by a caring...

... Read more

Benchmark Senior Living at Nashua Crossings

674 West Hollis Street, Nashua, NH 03062

Starting at$X,XXX+ monthly
7
7 Photos available
3
3 Floor plans available
9.0
Review Score
39 reviews
Provides: Assisted Living, Memory Care

Benchmark Senior Living at Nashua Crossings in Nashua, NH is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to...

... Read more
Viewing 1-25 out of 67 communities

Reviews
for Benchmark Senior Living

8.7
Review Score
2,483 reviews

Review Score

2,483 reviews
8.7

Out of 10


5 star

58%

4 star

28%

3 star

8%

2 star

3%

1 star

5%

A Place for Mom has scored Benchmark Senior Living with 8.7 out of 10 using our proprietary review score based on 529 reviews in the last 2 years. Over all time, Benchmark Senior Living has 2,483 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
1,429
684
196
54
120
Date Submitted
140
268
529
Reviewer
124
1,737
589
16
Care Received
870
49
1,519
901-920 of 2483 reviews
Sort by

5.0
Deb in Maine - Family/Friend
Memory Care
October 9, 2019
Bay Square's overall experience is unsurpassed

Bay Square is the model of a kind, compassionate residence for seniors. To call it "Assisted Living" doesn't do it justice. They DO assist in every way but MORE -- they focus on supporting their residents to live as fully as is possible to the very end with activities and a joyful spirit. The staff, with exception, are helpful, happy, and kind. Prior to Bay Square, Mom lived at two very comfortable Senior Residences and one Rehab Center prior to Bay Square and Bay Square outshone them all in every way. We could not have been happier, and more grateful, for their care for Mom.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Kathleen Kemple - Family/Friend
Memory Care
October 7, 2019
GREAT Home away from Home!

My Dad has been at The Atrium at Cardinal Drive for the past 4 months & my siblings and I are extremely happy with the care he is getting. The facility is immaculate, decor feels like a comfortable home & the staff is very caring & loving. There is always something going on to keep him engaged & interested. I am so happy that we found this wonderful home away from home for him!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Carole Saucier - Family/Friend
Memory Care
October 4, 2019
Very compassionate Care

My mom has been here about 3 weeks now. We came here because her previous assisted living/memory unit insisted that she needed a higher level of care and that we needed to hire a private duty aide 24/7 on top of a two person assist and hoyer lift or explore skilled nursing. They said she was combative and aggressive during care. We thought she was scared because they were rushing. We thought that a third person was extreme. She weighs about 110 pounds. Fast forward to The Village at Buckland Court. My mom is very happy there and says "everyone is so nice". They haven't seen any aggressiveness or combativeness. The reason seems to be that the staff are better at what they do, they care and have compassion. We thought the other place was just falling down on the job and we were right. In addition to not needing a third person they are no longer needing to use the hoyer lift for her ??. She has improved so much in just three weeks. You can feel the good vibe as soon as you walk in. It's a great atmosphere. They really do care. The communication with all the staff is nothing short of fantastic. The food is great and the variety is fantastic. My mom is very very happy with the food and we couldn't be more pleased with her care.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
momt1951 - Family/Friend
Memory Care
September 30, 2019
Overall Satisfaction

I have been very pleased with the attention and care given to my Aunt. The entire staff is very friendly, courteous, and there when needed. I have reccomended the Benchmark facility in Shelton, CT to anyone who is thinking of placing a loved one in an assisted living facility. Again, I am very satisfied overall. Thank you to A Place For Mom for assisting me with my search.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Frank Quintiliani - Industry reviewer
Memory Care
September 28, 2019
Dedicated to Memory Care

The team at The Arbors is very caring. They provide very high-quality dementia care. Their reputation spans decades of devotion to people living with Alzheimer's and related memory loss issues.

Cleanliness

3.5

Friendliness

5

Care Services

5

Activities

4.5

Value for Cost

3.5


5.0
LINDA SICKOREZ - Family/Friend
Memory Care
September 26, 2019
Haverhill Crossings

We recently transitioned my 97-year-old father to Haverhill Crossings. He is a very active senior. This made the decision to transition him to an assisted living even more difficult. However the staff at Haverhill Crossings have been tremendous. The transition went very smoothly. Everyone knows his name now. The food is fabulous. In fact he has gained 5 pounds in a little over two months. The place is spotless. I highly recommend Table crossings For anyone that needs to make this important decision.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Mary Gene Ryan - Family/Friend
Memory Care
September 11, 2019
Thank you!

My husband was admitted to Shrewsbury Crossings Assisted Living 2 weeks ago, and his adjustment period is still ongoing. However, I am already seeing some very positive changes. He is trying to communicate more, he’s smiling, he loves the food and the staff members, and seems generally more content. For my part, I’m able to get some rest knowing that he is in good hands every night. So thanks to everyone at Shrewsbury Crossings for helping to make my husband feel welcome and for improving his quality of life!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Nelly2013 - Family/Friend
Memory Care
August 28, 2019
Verified Review
Excellent place! People are wonderful!

My mother and I visited several facilities searching for the 'right' assisted living apartment over a year ago. Once we saw River Ridge our minds were easily made up. Not only is the campus beautiful but more importantly the hand picked staff and administrators are beyond compare. Their caring, compassion and kindness is evident everyday, and on more than one occasion I have caught someone doing something really nice for my mom. Every visit affirms we chose the right place . I highly recommend River Ridge to a anyone looking for an assisted living facility!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Nelly2013 - Family/Friend
Memory Care
August 28, 2019
Verified Review
Excellent place! People are wonderful!

My mother and I visited several facilities searching for the 'right' assisted living apartment over a year ago. Once we saw River Ridge our minds were easily made up. Not only is the campus beautiful but more importantly the hand picked staff and administrators are beyond compare. Their caring, compassion and kindness is evident everyday, and on more than one occasion I have caught someone doing something really nice for my mom. Every visit affirms we chose the right place . I highly recommend River Ridge to a anyone looking for an assisted living facility!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Resident/client
Independent Living
August 26, 2019
Recent happy Meadow Ridge arrivals.

We are recent arrivals at Meadow Ridge and are extremely pleased with our apartment, the friendly residents, the food, the friendly staff, the activities, the beautiful grounds and views, and the overall appearance of the common areas. There is a magnificent plant-filled atrium with water features. It's an indoor garden for the colder weather and a place to socialize at any time. You have to take a tour to appreciate it.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Independent Living
August 24, 2019
Meadow Ridge; an inviting community and home

Meadow Ridge is a wonderful and inclusive community where people engage with each other and are offered multiple activities and special classes or presentations daily. Set in a tranquil greenspace area between Ridgefield, Danbury and Norwalk, all amenities needed are really quite 'local'. Doctors, Hospitals, Shopping, Dining, Gourmet Groceries, Culture, Ridgefield Playhouse, Museums, Historic sites and Nature Preserves are all within a quick trip in the car. It's delightful to be so close to all things that make life more enjoyable. We chose Meadow Ridge after viewing more than twenty other Senior Communities up the east coast. The difference we found was that Meadow Ridge holds a quality of people and community and active interests that the other communities did not match in the least. Another amazing factor that stood out to us is the natural light quality+quantity in the architectural blueprint that Meadow Ridge so intelligently designed upon construction. All apartments and common areas are generously flooded with natural light, establishing a mental and physical wellness alongside vibrant, natural environments throughout the Meadow Ridge community. And through those open windows and vistas are the most beautifully landscaped gardens and flower beds. Meadow Ridge was the last place we toured during our search, and I'll never forget the feeling once we got once back in our car after the tour. It was a feeling of relief, to finally have found a community that could be a comfortable and inclusive 'home'.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
David McDevitt - Family/Friend
Memory Care
August 20, 2019
Staff is why Ridgefield Crossing is the best.

Ridgefield Crossing has been great. Having worked in health care and our local emergency services for the past 30 years, I have had the opportunity to interact and work with many of the assisted living facilities within Fairfield County. This experience made it easy to choose Ridgefield Crossing when we relocated Mom to our hometown of Ridgefield. The most important trait that we have enjoyed about Ridgefield Crossing is the staff. Their care and dedication is second to none. From nursing to the dedicated patient care aids, I feel that they are always going the extra mile to provide the best compassionate care. On top of the great patient care staff the support staff has also become part of our family. Thank you Ridgefield Crossing! Keep the family first as you always do!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Janice Greenfield - Family/Friend
Memory Care
August 20, 2019
Verified Review
GreyStone: A Homey Living Environment

Grey Stone has provided great care to my 89 year old mother in their Harbor Memory Care unit 24/7. My mother depends on 1:1 assistance to meet all her needs throughout the day, including the use of specialized adaptive equipment. You’ll find the staff is friendly and caring beginning right at the desk when you walk in through the front door. The sales, administrative, cafeteria, and staff in general are always available to make their residents and families feel comfortable in their living environment. The nursing staff is very caring and readily available to assist with any medical needs that arise as well. The aids who work directly with the residents and provide their day to day care are phenomenal. They work as a team and are the backbone that supports the needs of everyone who resides there. As Grey Stone does cost somewhat more than others facilities in the area, I do feel they should offer higher salaries to the aids who work within the Harbor unit, to enable them to remain and establish a long term career there. It is a very demanding job that is both compassionately and professionally met by everyone who works there, which makes me feel very comfortable when I leave after my visit with my mother. I would highly recommend sending my loved one to live at Grey Stone in Salem, NH

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous
Memory Care
August 12, 2019

Benchmark Senior Living at Ridgefield Crossings was very nice and the people were super nice to everyone. When you walk in you can tell it is a clean place. The staff was very helpful and always ready to help. Ridgefield is one of the best towns in the Connecticut and this place has to be one of the best in order to service this great town.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
KT - Family/Friend
Memory Care
August 5, 2019
Excellent assisted living community.

Wonderful, caring staff. Well maintained facility. Highly recommended.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Deborah Lochiatto - Family/Friend
Memory Care
August 2, 2019
Fantastic home for loved ones!

I cannot say enough about Forge hill in Franklin and their staff,especially [name removed]. The entire staff has been fantastic! And we've had a few issues that needed doing on our end and forge hill stepped up to help us out on multiple occasions! Extremely helpful and we are so grateful! My mother loves it there! She says it's the best thing that happened to her and we are ridiculously happy for her! Everybody is great and friendly! If you are.not sure where your loved one should go...trust me! They will love it here!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Toured community
Memory Care
August 1, 2019

A very nice location with lots of outdoor space for the residents and visitors. The staff was very knowledgable and engaged with the residents and visitors. The area for visitors to dine with the residents is very welcoming. The facility was well maintained. Parking during the daytime is limited.

Cleanliness

5

Friendliness

5

Value for Cost

5


5.0
Anonymous - Toured community
Memory Care
August 1, 2019

It was a nice location and the staff was very friendly and provided lots of information. The facility was clean and the residents seemed engaged int he activities being offered. The rooms had big windows which allowed for lots of natural light. Wished there were more outdoor space for the residents.

Cleanliness

5

Friendliness

5

Value for Cost

5


5.0
Kerrie Pughe - Family/Friend
Memory Care
July 31, 2019
So impressed!

We have been very impressed with the Arbors. My husband and I visit my mother-in-law almost every day at different times of the day and each time we are greeted with smiles. Everyone seemed to know my mother in law’s name within 24 hours of moving in and they go out of their way to let us know how she is doing and what activities she has participated in. They have been very responsive to our requests such as making sure she goes on the twice weekly outings, making sure she gets a shower every other day, and making sure she gets a haircut on a regular basis. We also asked them to make sure she is participating in as many activities as possible and they are making that happen for her. Every member of the Arbors team I have communicated with has gotten back to me within the same day (email or phone calls). I see at least one manager out and about interacting with the residents each time I visit. My husband and I are relieved his Mom is in such capable, professional and kind hands!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Debra L Cannata - Family/Friend
Memory Care
July 23, 2019
Best Assisted living Community!!

I can not say enough about Benchmark Haverhill Crossing. They excell in all areas. The compassion caring environment is so comforting. You always see the employees smiling. You know they love there jobs. Knowing that my family member is being. Cared for here is such a piece of mind. We love it here!!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


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