Benchmark Senior Living

What our family likes most about Benchmark Senior Living at Robbins Brook is the helpful staff members. Our mother in law is very happy with the different activities, the different meals that are prepared and the staff members. Based on the experience we have had so far, we would definitely recommend this community to other families looking for a place for their loved ones.

Very depressing at first not having experience with senior living facilities. [Name removed] was excellent. And just to clarify, it wasn't [name of community removed] that was depressing, just seeing the tenants different conditions and second guessing putting mom in there.

What we really like about this community is the staff members, they are very friendly and very eager to please. Based on the experience we have had so far, we would recommend Edgehill, a CCRC to other families looking for a community for their loved ones

I was appointed guardian of my father as he was no longer able to care for himself. My dad was diagnosed with dementia and he could not stay in his home alone anymore because he was not safe. I do not live in New Hampshire and moving my dad to my state was not an option because his life and friends are here. I couldn't be selfish and think about what would be easier for me but instead to think about what would be best for dad. I started the process of looking for a nursing home and this not an easy task. I interviewed several nursing homes looking for the right fit for dad. When I interviewed The Arbors and scheduled a tour I knew I had found the right forever home for my dad. [names removed] and the rest of the staff do an amazing job. They are all awesome. Maggie. the resident dog is the sweetest too. My dad loves dogs so she is a bonus. The Arbors treat my dad like a king and it gives me such piece of mind to know that he is well taken care of and safe.

We looked at four facilities and Benchmark was the only one without a locked ward. My husband can walk all day to his heart's content as the building is designed in a big circle. Every staff member knows all the clients and greet them by name. The level of personal attention and cheerfulness of the staff is endearing. Dining staff are attentive to a fault on particular needs and preferences of the clients. Professional staff are accessible and accommodating.

We picked this community, because the age of patients was on the younger side. I love the facility, staff and care by everyone. They have small dining room tables of 2-4. Aides helping were needed. My family is happy with the place.

My family and I visited The Arbors in Bedford recently for a tour and we were met with such an amazing staff and extremely clean facility! It was clear how much goes into each resident that they care for and what fun activities they offer to keep everyone engaged. Definitely a place I would feel easy about with caring for a loved one.

The staff at The Arbors is pleasant and welcoming. I love the brightness of the community and how residents aren’t in a small confined space on the ground floor - like a lot of other assisted livings. Programming is always hard at creating fun experiences. I love their Facebook posts. I find their pricing to be good and fair.

The staff are very dedicated to the residents happiness and comfort. The atmosphere is friendly. The food is excellent. I went to multiple places and this was more affordable and I liked the fact that there were lots of people around down on the first floor . Some participating in activities and others just sitting together. It was a friendly busy atmosphere.

Moved our mother here after a bad experience elsewhere. They are so caring and are like a family. The staff rarely changes, which is so important and telling if a facility like this. The food is decent and they are constantly doing activities. They rarely watch TV except for movie night and maybe before bedtime. I'm so happy we moved my parent here. It's disturbing how bad the place she came from ended up being.

In our circumstance, I can't image dealing with my wife 's needs in any other way. The staff are great at providing personal attention coupled with real friendliness and caring.

The Willows was absolutely stunning. We would have chosen that but when we saw the 2 bedroom option at another community we were sold. Otherwise it would have been The Willows.

The Arbors is great at caring for loved ones with dementia. They can grow with residents and accommodate a lot of their needs. Programming is a big part of their community. I love that residents have so much safe space to walk and exercise. The outside courtyards are beautiful.

If we could give the friendliness of the staff and their quality of care 10 stars, we absolutely would. My husband really really likes the community, it definitely was the top choice for us. It is very welcoming and inviting. We hated that we had to take our loved one out because he started doing so well there. They are just so caring and friendly, everything was so great and we would absolutely recommend to other families.

We picked this community because it was close to where my loved one lived, and other familiy members. My loved one did not like the food, and mentioned that it was dry. He did like the happy hour, and music that they offered. The staff was excellent, and they were top notch. Overall, I would recommend to other families.

Our family and loved one had a good experience with the community. The staff are very friendly and outgoing! The residents seem to welcome new residents quickly. We would recommend the community to others.

My mother moved to the Arbors recently. I have been very satisfied and impressed with all the staff. They are attentive, competent and FUN! They truly love their jobs and it shows. Everyone knows my mother by name and they really take good care of her. I have no comment on the food or the activities as I have not experienced either. I appreciate every staff member I have met.

It was very difficult when we found out my mother needed to be in a memory care facility. Arbors of Bedford was recommended to us. I called and received a response right away. They were very good at taking the time for us to feel comfortable about this change. They communicated every step along the way. It allowed us to be able to focus on my mother and other things we needed to do for her. I would recommend The Arbors of Bedford if your elderly parent needs a memory care facility.

My mother is a current resident at The Birches at Concord and everything has been great here. There is a very high level of care and communication among the staff. The meals are tasty and tailored to the needs of the residents. The staff is responsive to resident requests for room modifications. I Definitely recommend The Birches at Concord as a Memory Care Facility to others.

The staff provides a clean, warm environment to the residents and the decor is very welcoming. They are attentive to the needs of their residents and families. The activity coordinators are key is having the residents become involved in daily activities which allows them to makes friends and feel they are part of a community. Although it is not home, they are safe, happy and start to feel good about themselves again!