8.7
Review Score
70 Hawthorne Drive, Bedford, NH 03110

Staff who know the residents and genuinely care. Good communication. Programs that engage the residents. Especially live music a few times a month. My husband sang every song. Staff has ability to calmly...
The Arbors of Bedford is a dedicated memory care assisted living residence. Unlike other senior living communities, we are exclusively dedicated to caring for people with Alzheimer’s disease and other types of memory impairment.We offer an innovative and award-winning memory care program, Live...
1143 Washington St, Hanover, MA 02339
Very friendly environment. Not too big so doesn't feel overwhelming. Staff are super nice and do a great job being super attentive to residents needs. Many activities scheduled throughout the day and nice...
246A Federal Road, Brookfield, CT 06804
The place is clean and very homey. You feel like you're walking into a hotel. Everyone was super nice and friendly. From the staff to the residents.
The Village at Brookfield Common is a haven of tradition and elegance nestled within a community of shops, services, and amenities available to meet your every need, with exceptional convenience. The hillside setting affords a panoramic view from the cathedral-ceilinged dining room, English tea...
2 Technology Drive, Chelmsford, MA 01863
First off, the front office/admin staff was very welcoming and was available to walk us through the whole process. They stepped up to help out when my mom's primary physician was being slow on requested...
The Atrium at Drum Hill is an assisted living residence designed exclusively to serving the needs of individuals with memory loss. Our goal, in everything we do, is to create an environment that feels safe and familiar, empowering and fulfilling.Each detail of our unique, single story residence...
4 Forge Hill Road, Franklin, MA 02038
Most important: communication was excellent, transparent and timely. As caregiver I was always informed well and in advance or in the moment (a fall, for example) so that decisions could be made that were...
Benchmark Senior Living at Forge Hill is Franklin's first senior living community. Located on Forge Hill Road less than a mile from routes 140 and 495, Benchmark Senior Living at Forge Hill is a state of the art community that offers a full complement of amenities and supportive services designed...
20 Charnstaffe Lane, Billerica, MA 01821
We moved my father into the work, crossing at the end of June. He has been very happy with the service and the staff there. He calls me almost daily to rave about the food. It’s a clean friendly environment...
Benchmark Senior Living at Billerica CrossingsAssisted Living at Benchmark Senior Living at Billerica CrossingsBenchmark Senior Living at Benchmark Senior Living at Billerica Crossings in Billerica, MA is an assisted living community choice for older adults who value their independence but need...
35 Hamden Hills Drive, Hamden, CT 06518
Food's better than institutional food, the cleaning people, aids, nurses, and memory loss supervisor are gracious. My wife's first answer when asked to do something is NO, but she is thankful to them after....
Maple Woods at Hamden is located south of Sleeping Giant State Park on a hilltop overlooking the town center of Hamden, CT. This community boasts skyline views of New Haven and picturesque views of Long Island Sound. We are convenient to shops, cultural, and business attractions. Our superb...
25 Cobb Street, Mansfield, MA 02048
The staff have been extremely kind, take the time with residents to insure they are safe and well cared for, they know residents by name and what their care needs are, this includes the housekeeping staff to...
The Village at Willow Crossings is an active Senior community situated on a 20-acre woodland campus in the heart of Mansfield, MA. Manicured gardens grace the winding drives that travel through the picturesque campus, accented by the white picket fences of the charming cottage neighborhood. The...
700 Chickering Road, North Andover, MA 01845
Overall it has been a very good experience especially coming from 6 months of rehab facilities. The staff is great. There are all kinds of activities. The residents are amazingly outgoing and friendly which...
Ashland Farm is the premier assisted living community in the Merrimack Valley offering traditional assisted living as well as the Harbor Program for the memory impaired. Ashland Farm provides residents with personalized service plans tailored to meet their unique needs. If you need help with...
430 Centre Street, Newton, MA 02458
It's a fortune but nothing to compare it to. Thank god for long term care. Notes: food really is awful Staff: too much mgmt turnover. Most are very pleasant, dedicated and helpful. Right now there is one...
Evans Park at Newton Corner in Newton, MA is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to and from doctor’s...
280 Newtonville Avenue, Newton, MA 02460
The staff are all super caring and friendly. They all remember you and your name, where you sit for dinner, your preferences for meals, and go out of their way helping.
Cabot Park Village offers Seniors an opportunity to live independently, while enjoying a truly carefree lifestyle. Just a short walk from Newtonville Center, Cabot Park Village's location offers residents a wide array of social and cultural activities. Residents enjoy pursuing their interests...
640 Danbury Road, Ridgefield, CT 06877
Everyone is courteous & helpful. And the food isn't too bad as my late Aunt would say. I would recommend them to others who are searching for a place for their loved one.
Residents of Ridgefield Crossings enjoy attractive apartments, comfortable community rooms, a lovely outdoor patio and garden and an ever-changing program of social and fitness activities. 24- hour assistance is personally tailored to each resident's changing needs and is provided for by a caring...
2003 Falls Boulevard, Quincy, MA 02169
The staff is attentive and very professional, from staff to nurses aids. My dad is very happy there. I would recommend them to others who are searching for care for their loved one. One reason we chose the...
The Atrium at Faxon Woods is an assisted living residence designed exclusively to serving the needs of individuals with memory loss. Our goal, in everything we do, is to create an environment that feels safe and familiar, empowering and fulfilling. Each detail of our unique, single story...
2387 Boston Rd, Wilbraham, MA 01095
Benchmark at Orchard Valley was a truly special place for my mom, and I am deeply grateful for the care she received there. From the start, the strong sense of community and genuine compassion made a...
Orchard Valley at Wilbraham blends the best of assisted living with a small town atmosphere. Known for its working farms and annual peach festival, our community embodies close family ties, fond memories and lasting traditions. Just a short drive from Main Street in Wilbraham, MA, Orchard Valley...
251 Turn of River Road, Stamford, CT 06905
I think they did a great job with mom. They just need more activities to keep them more occupied. The staff were very kind. Food needs to be better
Conveniently located off Merritt Parkway next to the High Ridge Shopping Center, just minutes from the Stamford JCC, downtown and the beach, Benchmark at Stamford – formerly Sunrise of Stamford – offers nationally award-winning assisted living and memory care. Easy access to downtown Stamford’s...
311 Main Street, Shrewsbury, MA 01545
The staff is very nice and friendly and helpful--the facility is nice and clean--the location is really nice--easy to get onto major routes and to hospitals--my major concern is that it takes too long for...
Residents of Shrewsbury Crossings enjoy the pleasure of a close-knit community, the privacy of a spacious apartment home, and the peace of mind that comes from knowing our staff is always available to cater to their individual needs. Our spacious assisted living apartments have room for favorite...
295 Lafayette Rd, Rye, NH 03870
It was exceptional. The staff was absolutely amazing. The head staff, chef, nursing, LNA, down to housekeeping and volunteers were amazing. Staff would always come in to say hi to [name removed] and help her...
Benchmark at Rye ~ only one mile from the ocean, is the Seacoast’s only community devoted exclusively to memory care. Residents live their lives here with dignity in a secure and peaceful setting where they can connect to the people, passions and things that matter most to them.Coastal...
199 Chelmsford St, Chelmsford, MA 01824
Genuinely friendly and caring staff, tremendous meals (especially breakfast ??!). Full interesting activities schedule all day long. I was there for 2 months while recovering from surgery, but the longer...
Chelmsford Crossings is an award winning community located in the Merrimack Valley with easy access to both Rte. 495 and Rte. 3. We are a full service assisted living residence designed with quality services as well as affordability in mind. We offer a full array of services in a home-like...
421 Bolton Street, Marlboro, MA 01752
Staff are excellent. Room is good size but limit what you can have. Activity Director engaged with residents all day. She is excellent . Could use more activities directed for the men. Food on Memory side...
518 Pleasant Street, Framingham, MA 01701
The staff was fantastic with my mother. From the time she got there to the time of her passing. Staff individually knew her and cared for her well. She always looked presentable. When she passed caregivers,...
The Branches of Framingham in Framingham, MA is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to and from...
71 St. Johnland Rd, Smithtown, NY 11787
Positive: Facility appearance out and inside is a 5 Employees 5 Cleanliness 5 Moms room /apartment 5 I have not been to many other places but price seemed high I was told at the beginning (close to 3 years...
157 South Street, Plymouth, MA 02360
They are wonderful- can't recommend this place enough! The staff from management to daily care personnel went out if their way to assist me with issues with my Aunt. Facilitated arranging outside care as...
Plymouth Crossings is a lively suburban hideaway, convenient to shops and amenities, and just minutes from historic, artistic, cultural and retail centers. Our community is a place people love to call home whether their favorite activity is catching up with friends, watching a performance or...
1160 Main Street, Leominster, MA 01453
For me the staff and nursing staff in the memory care unit is what made it such a positive experience. My mom had a couple incidents they were right on top of. They take good care of people in memory care. I...
Residents of Leominster Crossings enjoy attractive apartments, comfortable community rooms, a lovely outdoor patio and garden and an ever-changing program of social and fitness activities. 24- Hour assistance is personally tailored to each resident's changing needs and is provided by a caring...
40 Clapboardtree St, Norwood, MA 02062
Both staff and residents are always cheerful. The staff is super caring. My friend had a fall and was hospitalized, while he was my staff contacts stayed in touch and were very caring to both of us.
At Benchmark Senior Living on Clapboardtree, we are committed to ensuring that our every service and amenity will help create the enriched, active life you deserve. It starts with our surroundings. Our community beautifully balances privacy, safety and security, with well-appointed dining rooms...
75 Minnesota Avenue, Warwick, RI 02888
The staff here has been great. My mom has been in the memory care unit since just before Christmas. She is very happy and feels safe. It’s so nice to finally spend my time with her as a daughter and not a...
Greenwich Farms at Warwick located in Warwick, RI is a Benchmark Senior Living independent living residential community for active seniors who are looking to socialize, stay active, and no longer want the worry of owning a home. Are you ready to enjoy a carefree, maintenance-free lifestyle?...
Review Score
2,440 reviewsOut of 10
5 star
58%
4 star
28%
3 star
8%
2 star
3%
1 star
5%
A Place for Mom has scored Benchmark Senior Living with 8.7 out of 10 using our proprietary review score based on 529 reviews in the last 2 years. Over all time, Benchmark Senior Living has 2,440 reviews with an average "overall experience" of 4.3 out of 5.
5's across the board, we love it! They provided so many options, and the staff were very attentive, helpful and at no cost. They also provided a lot of resources for us to take advatange of. Based on our experience so far we would absolutely recommend Coachman Square at Woodbridge to other families.
5
5
5
5
5
5
5
Coachman Square at Woodbridge in Woodbridge, CT
4.4
(30 reviews)
I toured with Benchmark at Billerica Crossing and had a good experience. The reasons we did not choose this facility were because the location was too far, and also because it has a mix of assisted living and memory care residents. We were looking for a facility that focused only on memory care residents for our loved one.
We chose The Atrium at Drum Hill over other places that we looked because of the in-house doctor they have, the cleanliness of the overall facility, and the fact that it is memory care only. I would tell others looking into The Atrium for their loved ones to make sure to get to know the director of nursing. Also, mark your loved ones' laundry so it does not get mixed up or lost. I would absolutely recommend this facility for memory care.
5
5
5
5
5
5
5
The Atrium At Drum Hill in Chelmsford, MA
4.6
(42 reviews)
A recent change in their Director which has caused some care staff to leave. I have not met this Director, but the prior one was wonderful during my parents illness and Dad's death. The care staff is wonderful!
4
5
5
4
5
4
5
The Branches of Marlboro in Marlboro, MA
4.1
(47 reviews)
It isn’t an easy decision to make when it comes time to look for alternative living and care arrangements for parents, but we made the exact right choice in Whisper Woods of Smithtown. We couldn’t’ have asked for a more wonderfully dedicated, compassionate and amazing community of care givers. I have seen everyone go so above and beyond for the residents; treating our parents, and we children, like family. From the front desk to the medical staff, dining and maintenance crews, support staff and administrators, there isn’t a day that goes by in which someone doesn’t make a significant difference in our and our parents’ lives; be it a cheerful greeting, loving medical care, great food and service, help with daily household needs, fun activities, an entertaining dance or arranging for special circumstances and needs. Our family has grown tremendously because we now consider each and every employee a coveted member. Our thanks to everyone at Whisper Woods!
5
5
5
5
5
5
5
Whisper Woods of Smithtown in Smithtown, NY
4.7
(27 reviews)
Plymouth Crossing was a very good assisted living facility with seniors that need more assistance. My mother only lasted two weeks there before she passed. I would recommend to others.
5
5
5
5
5
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5
Extremely professional and knowledgeable and personable. Benchmark is a top notch company. I would recommend to others.
5
5
5
5
5
5
5
Benchmark at Haverhill Crossings in Haverhill, MA
2.9
(74 reviews)
My mother was not an easy case, and the staff at The Village took very good care of her, the best that they could. I was very satisfied with the amount of daily activities that she was able to participate in, and the food was fantastic, surprisingly good!
5
5
5
5
5
5
5
The Village at Brookfield Common in Brookfield, CT
4.3
(47 reviews)
I would recommend this facility to family and friends.
5
5
5
5
5
5
5
Arbor Terrace Roseland in Roseland, NJ
4.7
(29 reviews)
My wife, [name removed], and I searched the Metrowest area for a place for her mother, [name removed]. She had been living alone and we knew she needed better care. Our visit to Branches showed us a place we thought was right for her. [name removed] moved in at the beginning of November and the past four months have shown that this is the right place for her. All facets of Branches are positive and supportive. The front desk staff is friendly and welcoming. The dining staff has gotten [name removed] to eat breakfast, a meal she had bragged about “not caring for”. The PT program has improved her mobility. Thus overall positive attitude and action have helped [name removed] a great deal! The residents have reached out to her and she has some people she enjoys as dining friends. This is a great improvement for [name removed] as she had been reluctant to do it, in the past. [name removed] and I couldn’t be more pleased with [name removed] adjustment and improved sense of self. We feel we made the right choice and have recommended Branches to others!!
5
5
5
5
5
5
5
The Branches of Framingham in Framingham, MA
4.4
(31 reviews)
I am pleased that the staff cares for my elderly father and I trust that he receives the best food and services available. They helped him transition from a retirement community into assisted living effortlessly which relieved his stress and anxiety, and ours! Forever grateful. We are very blessed to find him a safe and caring home.
5
5
5
5
5
5
5
Greystone Farm at Salem in Salem, NH
4.1
(54 reviews)
The building is cleanly, open and beautiful. The layout is well thought out. Dining and activity participation is wonderful to keep my loved one entertained and socially engaged. The entire team of staff are friendly and knowledgeable. My mom, who has since passed, was a resident for years here. I can’t thank the Branches team enough for their special impact at the end of her life. All of the nurses are wonderful but I would like to make a honorable mention for nurse [name removed]. She touched my mother and our hearts by going above and beyond with her compassion and insight when we were struggling with mom’s transitions. Thank you Branches!
5
5
5
5
5
5
5
The Branches of North Attleboro in North Attleborough, MA
4.7
(21 reviews)
I would recommend The Atrium at Cardinal Drive. The staff are caring and professional.
5
5
5
5
5
5
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The Atrium at Cardinal Drive in Agawam, MA
4.3
(30 reviews)
My dad was only there for a couple of months but they took very good care of him. Based on our experience so far we would recommend this community to other families.
5
5
5
5
5
5
5
Putnam Farm at Danvers in Danvers, MA
4.5
(34 reviews)
I am very comfortable leaving my husband at The Branches. He is getting very good care with a smile.
5
5
5
5
5
5
5
The Branches of Framingham in Framingham, MA
4.4
(31 reviews)
Just be clear about what your needs are and are they able to provide what you want. Be involved with staff. I would recommend Benchmark to other families.
5
5
5
5
No data collected
5
5
Benchmark Senior Living at Waltham Crossings in Waltham, MA
4.2
(41 reviews)
Three things that stood out to us about this facility: 1. the location, 2. the feeling of the facility, and 3. the friendliness. The staff are great. My loved one really likes the food and likes not having to worry about cooking.
5
5
5
5
5
5
5
Greenwich Farms at Warwick in Warwick, RI
4.4
(59 reviews)
My 94 year old aunt has been living at Willow Crossing in Mansfield for the past 2 years. The care is excellent and everyone there is kind and compassionate. I could not be happier with her care. The process of touring and getting my aunt situated there was easy and they helped every step of the way. If you researching places for your loved one, Do not overlook Willow Crossing!
5
5
5
5
5
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5
The Village At Willow Crossings in Mansfield, MA
4.4
(52 reviews)
The care and kindness from the staff from top to bottom is exceptional. The apartment that was available check off all the boxes that was desired for a living environment. Food offerings and quality of food is excellent. Overall community atmosphere, friendliness of residents, activities & services provided on site are wonderful. My father's physical & mental health has done a complete 360.
5
5
5
5
5
5
5
The Branches of Marlboro in Marlboro, MA
4.1
(47 reviews)
I would recommend you make sure you are aware of the community fee. I wasn't aware of this until the day my loved one was moving into the community. I would also make sure you check with your insurance company to make sure you are aware of any specifics they need from you or the community. The staff communication with the family was wonderful! The community was great for my loved one because of the care they received. My loved one was happy while they were here.
5
5
5
5
5
5
5
Arbors of Bedford in Bedford, NH
4.1
(89 reviews)
There are 67 total Benchmark Senior Living Facilities.
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