Belmont Village

The care is where I get into a little bit of a problem; I guess our expectations are higher than what they should be for an assisted living place. For example, my mother in law scalded herself opening up something from the microwave so they called my wife to pick up something from the drug store; do they not have first aid there? There are a couple of different acitivites, I think my mother in law is having difficulties because she has to worry about her husband who has dementia and what he might do or say. I don't think they have any control over this, but they used to have exits other than the front door where they could go out and sit on the patio. I guess Georgia came in and did an inspection and told them they needed to lock those doors so now the only exit is the front door and they're in the very back; so now they feel like they're in a prison.

This place was awesome too. But just not as organized as The Solana Germantown. The people were very nice here also.

This was the only other one that I really felt okay about I liked that one although it seemed big. They did have things available like in staff nurses available and visiting medical staff but I felt that they rigidness of the activities was something that my mom would not respond to. She requires a lot of flexibility.

I liked this facility but still pursuing skilled nursing care as an option.

It was okay. I wish they had a little more communication but it was nice place. We didn't have a lot of information. As soon as we gave her the check she disappeared. We just found out things by talking to other people.

Really liked - a litte far, outdoor pool small and probably hard to use in winter, great dementia care, very clean and nice, residents seem content and well cared for, can possibly get room with a view

Nice facility. Residents seemed engaged with one another. Staff was friendly and attentive. Nice apartments. Price is high.

It was nice. The cost was high but it was comparable to the other places. It was a little far from us but it was nice. They were among the three finalists of places we were looking at.

We placed my mother in Belmont Village of San Jose and we have been very happy with them. There have been a few glitches, I mean, people are people and its not like she's the only person they have to take care of but overall they're doing an excellent job and mom is well cared for.

Nice environment with a majority of genuinely caring employees; only a few that treat it as a “job” and don’t seem to have that desire to truly work with seniors. The billing methods are a bit questionable and families should scrutinize each monthly invoice.

My mom was still alive when they were there and she sort of ran into the end of life part where she needed more care and they weren't able to do that so they asked them to leave. I really liked it there, I think my dad, he's pretty easy going, he kind of just accepted things and he liked where he was. I always thought their food was really good there, they had BBQs and those were always really good. As far as activities because he was legally blind he couldn't really do much but they had some card games, poker and things like that, that he did until he couldn't see well enough anymore.

We toured it. Someone told me that I have to think about whether my father-in-law would be more comfortable being a small fish in a big pond or a big fish in a small pond and that really helped me make my decision because my in-laws are very private people. The Belmont was a bit too uppity and too stuffy. Their brain training to try and stop the progression of the disease (dementia) is incredible and maybe it would help with someone younger but it was not going to work for my father-in-law's situation.

Liked the grand piano at the entrance. Mom may do ok with Circle of Friends, but language barrier will be a problem. I like the hourly wellness check. One of the 'pals' speaks Italian. The Secured Neighborhood was depressing. Odor in room we visited.

One of the reasons why my sister and I chose Belmont was the fact that the memory care was in levels, one being high functioning, 2, 3, and four being in the "neighborhood". When we were doign our tours they were telling us that there was always going to be a nurse on the floor and that was enticing, but we've had episodes of mom wandering and my question to them is why don't you have more personnel to catch them? We were under the impression that there were more people around that would prevent the wandering but we were told me may need to get another person in to care for her on top of it. It is a wonderful facility, they have wonderful programs I've been pleased with that, they keep them stimulated but they do chose to medicate a little bit more. I think it has a great concept but if I were in charge I would like to see more pals especially if they're going to promote the circle of friends.

It's a couple grand more a month but you end up with organic food which is appealing. They have happy hour every afternoon. There's a point where you're not getting much more for your money but luxury, chandeliers and things. The price is variable but the rooms are not all the same so you could pay less but you'd be in a tiny, dinky little room.

We're very pleased with Belmont Village. They're good with cleanliness. It's very extensive, the care that they provide, but it's also very expensive. What I really like about it is that alzheimer's and dementia are really difficult and they handle it really well. When there is a problem they're very receptive. They're open to having meetings and discussing the problem to figure it out.

Belmont Village is a pretty good community. They have been doing a good job with the residents. We have no complaints about them. So far we have been pleased with them and would recommend them to anyone.

We ended up picking Belmont Village because they were offering us a better value. We were able to take advantage of their long term deal. It was a really good value when it came to the price versus the services they were offering, when compared to other communities it was just the best offer at the right time.

Liked the facility, felt more spacious than others, lovely dining space

I have no complaints at all about the Belmont Village. The people there have been friendly and gracious, and I'm really happy with the services that my father's received there.