Baldwin House Management, LLC

Things have gone well here, overall! It's a great looking community, there are windows everywhere and it has a lighty airy feel. You just get good vibes when you walk in the front door! The staff are great, they really focus on trying to make the residents feel comfortable and at home.

People very friendly, and the home is close to family and friends (including us) The brother really liked this and that helped us make the decision also.

we got off to a bit of a rocky start , partly my fault though,now its going much smoother..There is quite a learning curve for the new resident, but the staff is very supportive and caring. The building and grounds are beautiful, the food is good, and there are a lot of things for the residents to do. It has a very upbeat atmosphere.

Vista Springs is WONDERFUL! While I am not the resident, my sister and her husband have said many times, that "this is the best thing that could happen to us". She also says "that Vista Springs has to be the best facility for seniors in the state of Michigan." My personal experiences in making contact with Vista Springs through "A Place for Mom" have been wonderful as well. Your staff is more than helpful, courteous, and engaging--They are Marvelously Wonderful!! Thanks you again for being there.

The American House Oakland is clean and has a warm home welcoming appearance. The staff interacted well with residents and visitors on our tour. There was a kind resident greeter, Frank, who put mom at ease as our tour started. Mom is very excited to go live in her new home and sit on her balcony with the lovely view.

My loved one seems to be doing so much better since she moved here, she's getting all kinds of help that she was not receiving before, and they are doing a great job looking out for her. It was a big change for her but the staff have been great about being patient and welcoming to help her feel at home.

My mother in law was living here by herself but we all felt that she needed more care than what they had there. They keep an eye on you but it's not really around the clock care. It was more like an apartment, they're pretty much on their own there. My mother in law loved it and it was hard to get her to go there, she wanted to stay in her house and she fought it. There was a lot of yelling and fighting for a while. The day we moved all her stuff over there and all her furniture it pretty much looked like home, but the end of the day she was getting more okay with it and within a couple of days she was sayig it was a really nice place. I would recommend American House for somebody that doesn't need the extra care, who's more independent but they're there if you need them.

The movie theater is a feature and is clean, its shows some nice movies. My mom dislikes the food she says its ok. Overall I’m pleased.

***Like best

i am very impressed with this facility and leaning strongly towards it since it is so close to my home and has medicare availability

We arrived on time anticipating that we would have both lunch and a tour (noon). Through a communication glitch, our arrival was more of a surprise. Even unannounced, director graciously welcomed us in and gathered information from Mom. We did not have lunch, but did get an invitation to return for a meal at a later date. Sharon showed us the dinning room and meal choices, the laundry room, chapel, and then a one bedroom and two bedroom apartment. Mom really liked the one bedroom apartment and seemed to respond positively to everything that the director talked about.

I liked this community but the vibe and care that I seen at the community that I picked out shined this community and what was offered.

My Dad lives here. I think I visited every assisted living facility in a 50 mile radius of Lansing. My mom was in another facility on the west side and my Dad ended up at Vista Springs Edgewood. Here’s what I would recommend- look beyond the facility. My mom’s facility was newer, felt “fancier” , had more technology- it was the kind of place you walked into and went-“ohhhh, this is nice!” But guess what- if the staff are not trained well, not managed well and not treated well by management- it doesn’t matter how nice the surrounds are. The most important thing to look for is the staff. Vista Springs is run by someone who knows what she’s doing. The staff is great. There’s almost always an activity and while it’s not the newest facility, the residents are well taken care of. If I could have moved my mom here, I would have. I think the people who live here feel like they have a second family. There’s a lot of interaction- in a good way. The food is also very good. And they always have the beverage station downstairs stocked. I visit my dad three times a week and know quite a few of the folks who live here, as well the folks who work here. I think it’s a wonderful place.

Here at American House Oakland you really get your money worth. There are so many wonderful activities, and the food is good too. I have made so many new friends.

When I came here everyone was so friendly. The activities are great, and all the staff are friendly. Overall a great place to live.

My loved one has really enjoyed the residents that are in this community. They are all very friendly and welcomed her right into her new living environment making her feel right at home. The staff has a great activity program and often brings entertainment. I am very satisfied with this facility and would recommend it to anyone.

They offer all kinds of activities including exercise classes and field trips. The staff are very nice, help with our questions we have good communication and they are very accommodating. The food is really good and they offer dessert with every meal. The community looks nice and is kept very clean.

Everyone has been friendly and helpful. They understand the emotional change from living on one's own to living in a community. The staff and residents have been encouraging.

We chose this facility initially because it had a warmer, home-like feel to it versus the others. There have just been a few occasions where some of the staff did not seem helpful.

Very nice place if you can afford it. We picked this community because they had porch.