Avalon Memory Care

There is no medical training. I could not always reach nurse. My loved one got a severe skin infection from not being kept clean. The food served lacked calories. Based off of our experience, I could not recommend Avalon Memory Care Tuckerton.

It was a horrific experience and very expensive. I would not recommend them. They caused my loved ones conditions to be worse because of the lack of care. The interaction has been a nightmare. The facility looks great on the outside but they don't keep up the level of cleanliness..

My experience with Avalon Memory Care Fort Worth was not good. They assured me they were capable of caring for my husband who has dementia and they were not. I would not recommend them to anyone. My husband was in their care for less than 5 days and they kept over [removed] with no refund.

Avalon Memory care is a clean community we do not have any issues there and every time we come to visit everyone is so nice - the friendliness is superb. Our loved one absolutely hates the meals, a lot of it is casserole based so there are no really like fresh vegetables, salads or fruits. A lot of the residents are pretty far into their dementia so we do not really see many activities going on. The value for the money is right on point and right in the middle comparing to other communities in the area. For us we would not recommend, but the house mom is great, she is great with communication and we are comfortable with our loved one being there and knowing they are safe.

I would not recommend the community to others for their loved ones. My loved one wasn't taken care of during the time my loved one was here. The staff is not trained to handle medical needs of the resident. They force residents to walk to the restroom, when they can barely walk. The Director was not helpful in getting the paperwork to the places I needed for my loved one. I found out from other employees that no faxes had been sent, even though the director said she had sent the paperwork to the doctor's offices.

Everything about Avalon was depressing. The presentation was not the best, it was not very clean, and the whole environment and atmosphere itself was just sad. We were not impressed.

My tour here was horrible. When I arrived, there were no staff around, and one of the residents opened the door. That’s how bad it was. It could have been just one of those days, but there’s supposed to be two people taking care of the residents. They were there somewhere way in the back. I would not want my loved one to be answering the door like that.

I was in love with this place until i went to see my mother an the only person i could trust to make sure my mother was well taken care of left the building due to POOR MANAGEMENT. this young lady made sure that my mother had everything she would need to live a enjoyable life there. she also made sure my mothers room well very clean so that she didn't get sick [name removed] was a great caregiver to my mother an my family wishes her the best. my mother really misses this young lady an it sading my soul to know that management in this building allows great workers to leave because they want to keep people who doesn't care about there jobs. i can say that she really cared about her job an my mother an i just wish they get management under control before they lose more great workers

When they changed management they hired new people who were problematic. One of the staff would yell at my mom, put things where she could not reach them, and took one of her belongings. We moved my mom out of here because she was uncomfortable and not happy. It was not a good experience.

I would not recommend this community to anyone. The dumpsters were disgusting and trash just get thrown everywhere. Some management quit and they are very short-staffed. My loved one was not treated right and we are very disappointed with this community.

I visited my mother in law around 6 months ago. My wife and I noticed how dirty the facility was, sticky floors, a urine stained couch missing a seat cushion in a hallway and trash on the floors. Asked staff to review state of MO inspection reports. By law, they need to show to anyone who asks. They refused and had no idea what I was talking about. Checked out her shared room. Had broken off wall toilet paper holder, no paper anywhere, 2 nom working lights. They then told me to leave or they would call PD.

You would not recommend this community to others, my husband lost a lot of weight in a month and a half, I wouldn't leave my dog here. He had bruises all over from a fall twice in 6 weeks.

Please don’t put your loves here! The staff is very rude. Who ever owned this place needs to clean house. ASAP. Nobody listens to the family members. When we are telling them about our concerns. There is no love , trust, and caring for the people who lives there or the families. Didn’t trust them to take care of my dog.

If I could give negative stars i would. Please do not put your love ones here. The staff does not listen to the family at all. The staff will lie to your face. Avalon at one time felt love and caring. Like a home. But it feels like a prison. The staff will bully the family members if they think they are being rude to them. So if you love your ones please don't put them in Avalon Memory care at McKinney Ranch.

Very rude staff. The owners need to clean house ASAP and start over. The staff doesn’t listen to the families about their love ones. Please don’t put your love ones here. It’s not worth the stress that you as a family member has to go through. The staff doesn’t know how to be caring or understanding about the families concerns about their love ones! Please run from this place!!

Owners need to clean house. Because the staff and the director are very rude. They don’t care what the families think or their feelings about their love ones.

On the [date removed] marks the death of my father .He was in Avalons care for three days the staff that has the best care givers in the industry let him fall knowing he was a fall risk from the very beginning ..They waited 24 hours to get a xray machine to find out his hip was broke and died 3 days later. I wished. I had gave my dad for what it cost at Avalon , a private nurse.My dad was a ww2 veteran who fought with the 740th Tank Battalion and served with George Patton. He deserved the best and Avalon was not it !

I felt the need to remove my loved one after only a few days. The staff recommends that you stay away and don't visit for the person to settle in which was fine I understood that. However, the first time I had visited I was extremely upset that the staff had mentioned due to the aggression my loved one displayed they had to medicate him and other serious issues that had occurred which caused me to remove him from there.

Terrible care. Terrible food. Avoid this place. We stayed less than one week and removed loved one from care.