Avalon Memory Care

We chose Avalon Memory Care because of the positive ratings, they only had 1 negative review that I saw. Also when I talked to one of the regional managers she was very upfront and honest with me about what to expect and I loved that. The staff members here have all been very friendly and helpful. I would recommend this facility to others who are looking.

I would tell others that we are very pleased with our experience with Avalon. I would highly recommend this as an optional care place in addition to in home care. The communication with the staff was good with the family.

We chose Avalon Memory Care because of the location of the facility and they had availability when we needed it. The room sizes are great. They do offer a lot of activities and always have something going on. The staff to resident ratio is great and staff members know everybody by name. They are good with communication to families as well. I would absolutely recommend to others looking.

Our family was able to have an in person tour and it was great. The community was right down the street from us so it was very convenient. It was a smaller facility, but for some reason we just did not feel like it was going to be the best fit.

We chose Avalon Memory Care because of the location of the facility and they were very quick to respond and get us in. The room sizes here are huge. The food is chef prepared meals and they are great. They do a pretty good job with the activities here with the different levels. I think administrative staff is right on. They are quick to respond, quick to call if anything happens, and the staff is right there with them. It is a very small community and I would recommend to other looking and already have.

The staff members have been wonderful, and always very helpful. Anytime there are any issues or problems that come up they try to fix the issue very quickly. We do think they could boost up the meals a little bit more. Also when it comes to the value for cost, for what we are paying we think they should offer a little more services or amenities.

The general manager is very responsive, and will work with you. When I called her, she always responded and addressed any concerns. I felt like she was very on top of things when she was there. I would recommend Avalon Memory Care to others. My only comment to improve is they should have a full time manager. When the manager is there, things run very smoothly, but she only comes to the property three days a week.

Our loved one was only there for a couple of weeks before he passed, so unfortunately we were not able to experience everything they had to offer. However, the staff there are truly amazing. They were just fabulous, and so sweet. We have actually stayed in touch with them, and we plan to volunteer at the community. They are just such wonderful people, they will forever remain our friends.

We are so happy with Avalon Memory Care. We chose them because of the convenient location and I went to visit and the owners sold me. Initially I was not able in because of covid and they were so helpful and hands on. They get them moving everyday in whatever way they can. They have been very careful of covid yet considerate of the family which I appreciate. I was able to visit during the midst of covid with an n95 mask and bi weekly covid testing. We are now able to visit in my moms room without our masks since we are fully vaccinated. The staff members have gone above and beyond and it was even better than what we were looking for and I do not ever worry about my mom or the care that she is receiving. I would highly recommend to others looking, especially if your loved one needs more memory care.

The staff is very nice. It is a good place for your loved one to be. The care, staff, and the community itself all make it a nice place to be. The communication with the staff is responsive with answers to my questions or concerns for my loved one.

It is a very nice community. The community is kept small, to make it not feel like an intuition. This also helps in making it more visetable.

When we were trying to move our loved one into the facility, they were able to work with us and wait for our long term insurance to kick in. They let her move in and pro-rated that amount. Once our insurance kicked in we backed paid them.

I would recommend this community to anybody. I believe my loved one got really good care here. This isn't the fanciest places. There was only one bill a month I received for the same amount.

I would tell others to check out the community. The people here are very knowledgeable. The kindness and knowledge of the people I talked to were amazing.

My father was a resident that needed a lot of care and attention. The staff, from management to caregivers, was patient and communicative with us as we were unable to visit inside the facility due to Covid. We were updated on how he was doing regularly. When we were able to visit him outside, he seemed well cared for and was calm and relaxed. It was easy to arrange transportation for dr visits. I am grateful for the care and support we received from Avalon and they did their very best to help us through a difficult journey. I would highly recommend this facility.

The activity director is the best I have seen. The owner and staff really care, they are loving and caring and it truly is a different type of facility. The food was very good and they offer a good variety. I would recommend this facility to others

It is the best place around in my community for your loved one. The food was average to good. The room was very good for my loved one. The staff was very good, and was able to get quick responses to my questions.

From what we can see Avalon Memory Care is kept pretty clean, and the staff members are wonderful. We definitely feel as if we are getting our moneys worth and from our understanding the care services they provided are great. Our loved one is being well taken care of. Based off the pictures they send us, the activities they have to offer seem great.

I am very happy with the care my sister receives at Avalon. The staff is always caring, patient and kind and attentive to her needs and wants. The facility is clean and neat. What I like the most is the low number of residents that allows more specialized care. She is always clean and has her hair washed and in clean clothes. Dementia is a nasty disease and I don’t wish it on anyone but if you have a loved one that needs this kind of specialized care, I would recommend Avalon Memory Care.

We cannot be more pleased with our decision to have our mother at the Avalon location on Butler Hill Rd. This is a family owned and operated company that has been operating for i think about 25 years. I can tell you that the care is very specialized and the staff truly cares. Prior to moving into Avalon, I had my mother in a facility owned by a large company and the staff was not treated correctly and it translated into the quality of care they provided. Avalon on the other hand is awesome!