Atria

Amazing customer service! [name removed] is fantastic and made the move so much easier for my mom!

Although we did not select Atria Crossroads for geographic reasons, we were very impressed by the staff and the care team that met with us on the day of our visit for an evaluation. We also had a great preliminary Zoom tour that prepared us for our in-person visit and answered many questions. We were especially pleased about vaccination rates at the facility. Rooms are spacious and well-lit. Many activities. There was live music and even some spirited dancing during our visit!

I have my parents and Mother-in-law at Atria Carrollton. We've been there almost two years, both in Assisted Living and Memory Care. The staff is so kind and helpful, both to us and our parents! The ease of medical care was the biggest initial benefit over Independent Living. Managing doctors and wound care was traumatic before, often requiring more extreme medical care because they didn't have the close monitoring available at Atria. Navigating the aging process can be challenging, but the Atria staff have been helpful and supportive. They've worked with me to help find new solutions for changing needs, whether that is some modification they will try or something new the family can try. They were all so helpful when the family needed to consider and then make both moves to Memory Care, providing assessment, information and even ideas to make the move smoother.

We transferred to Atria from another assisted living facility that we were not satisfied with. Within days my dad says "I think I've died and gone to heaven!" He loves the food, other residents and staff. I'm so glad we moved him. The activities are more in line for seniors than his last facility, and more intellectually stimulating. I get answers immediately to my questions from reception desk to the sales office. Thank you Atria!

In her early seventies, my blind sister [name removed], moved from Berkeley to Atria Palm Desert. We looked for a place that had a pool and hot tub and accepted small pets, and an apartment with a private patio and quiet and convenient location. During our tour, the Sales Director asked [name removed]her interests and then shared about recreational activities offered—walking, writing, and musical improvisation. Signing the Agreement was straightforward and the Business Director provided us with useful local resources. The rest of the Atria team—the Recreation, Maintenance, and Executive Directors as well as cooks, gardeners, and housekeepers—all made us feel welcome, from putting up balloons and rolling out “the red carpet” to matching [name removed] to another resident as her own personal ambassador. [name removed] highlights, “The caregivers are very nice and accommodating.” She sums up her first few weeks in her new home: “Paradise.”

We chose Atria Santa Clarita because the sales person who we dealt with was extremely helpful. She was able to answer all of our questions and took us on a tour, we felt most comfortable here. The room sizes at the facility are fine for his needs, he has a studio apartment. The staff are very friendly and responsive. I would recommend them to others looking.

My husband and I moved into an apartment at Atria Crossroads Place from FL. He needed more help than I could provide, but we wanted to stay together, and we couldn’t stay safely in our home. My mother was at an Atria facility in NY and I remembered that there was one near where my husband grew up. So we moved north. I’m so very glad that we did. We have been very well cared for collectively and individually. My husband has since moved into memory care (Life Guidance as it’s called here). The care and concern shown him has been outstanding. I see it every time I visit him. And the compassion shown me during this difficult transition has been very heartwarming. Since I’m not in need of assistance, I’m moving on to another outside apartment; but should I find myself needing extra help, I wouldn’t hesitate to return. It’s been a good experience.

We were looking for a place for my father and that is not an easy decision. The whole Atria Staff is great. They guided us through looking at different rooms and explained the levels of care. They have a wide range activities and programs available. The care staff is wonderful. The place is very clean and rooms are very nice. They have a great restaurant, the menu changes and the food was very good. We actually ate there and tried a variety of different dishes. They have ambassadors that help the new guests settle in and meet other residents. I feel that they really care about the clientele! We visited often and everyone was very attentive. They notified us if they noticed any changes in dads daily functions.

Every time I visit my dear friend at Atria I am delighted to see smiling faces. The residents seem to have joy and to be happy. My friend is in the “Memory Care” part of Atria so it’s a little different “feel” but the residents are never left alone and most of the staff are very joyful and kind. The ladies who manage the memory care division have always been super attentive and ready to help!

My father and I were really impressed by the community. You get a warm welcoming feeling here. The staff is really friendly and attentive. The community is clean and easy to navigate. Overall, it was a really positive experience.

I moved my mother here four years ago after my father passed away. The care and hospitality the staff have shown us over the years has been incredible. When my mother got sick this past year they called regularly to check on us. They even sent a beautiful flower arrangement. When she returned to the community they offered us support and they kept us updated on her health. Thankfully, she’s doing great now and we are incredible thankful for the care the staff provided.

The community is beautiful and the staff is amazing. Atria Tarzana offers hotel like amenities such as valet parking, 24/7 concierge services, and transportation. There are fun and new daily activities everyday, so there’s something for everyone. Overall, fantastic community.

From the moment we researched this property we felt comfortable and welcomed by the staff and administration. During difficult times and hard decisions with regards to my loved one and their care Atria made everything seem like it was just right. Our sales Rep was so kind, caring, enthusiastic and tentative she answered all of our questions and concerns along with the Business Director. The care and enthusiasm and longevity of the staff made us very comfortable~ . We really appreciated the protective measures being taken for the care of the residents. Thank you for a great experience and hope to see you soon~

My mother and I toured this community a few weeks back. We were really impressed by the amenities and the staff. Everyone is incredible friendly and you can tell the staff really care about the residents. We had such a great experience that we stayed for dinner. I’m really looking forward to moving my mother here.

Atria Tarzana is a beautiful community that provides a top notch experience. The staff here go above and beyond for the residents and their families. My mother has been at this community for several years and we couldn’t be happier with our experience.

Everyone has been helpfull and attentive.

Mom has been at kinghaven for over 8 years. All personnel are friendly and I have come to know many of them. There r lots of activities even tho mom does not participate if they r upstairs. She does not do elevators. Aides r friendly helpful and watch out for residents. Most of them go extra mile to make residents feel safe and secure. Altho covid put a strain on everyone all needed was done to keep residents safe. For moms sake we r glad activities and dining room opening back up. For mom social interaction is necessary. Food is healthy with lots of options if u do not care for the menu that day. Front desk managers office staff and doctor work quickly if a problem comes up.

When our mom first came to Atria, it was under the most adverse conditions. Suddenly, after 101 years of living independently, she found herself in surgery with a broken hip and ultimately in an assisted living facility, during a pandemic. Much to our surprise, she adjusted very well and has remained very active. She needs a little help but always comments on how nice the staff is at Atria.

After just a short amount of time with my dad being here, we knew right away that it’s the perfect place for him. The staff is friendly and helpful, the facility is spotless, and everything just seems to run like clockwork there. They made the application and move-in process so easy for me. Dad loves the food, the pool, the activities and his time with all of his new friends. He’s thriving and it makes my heart content to see him so happy. Atria Grand Oaks is the perfect choice for his needs and our family.

Atria Palm Desert provided a safe, secure, and comfortable experience for my father during a two week respite care stay during our vacation. Well equipped room, caring staff, and excellent food options at meal time.