31741 Rancho Viejo Rd, San Juan Capistrano, CA 92675

Overall, I have had a very positive experience with the facility, accommodations, and staff. The environment is comfortable, and most of the staff have been friendly, helpful, and attentive. The facility...
Do more of what you love every day.Our community in San Juan Capistrano, California, is a continuing care retirement community or CCRC, which means you’ll have the lifestyle you want, plus care if you need it with assisted living, memory care and skilled nursing all on one campus.Along with our...
6000 Santa Rosa Rd, Camarillo, CA 93012
The staff is very friendly and accommodating though they seem to be short staffed. The dining experience could be improved, again they seem to be short staffed as it takes quite a while to get food to the...
The Best Is Yet To ComeExperience what the golden years are really about in our beautiful senior living community in Camarillo, California. Surrounded by nature’s finest display of gardens and walking grounds, you can savor resort-like amenities, luxury dining and an abundance of soul-filling...
2150 Pyramid Dr, Richmond, CA 94803
I had never dealt with this before, and Kaiser rocked, Greenridge rocked, and they weren't all perfect, but I would strongly recommend Greendridge to anyone. My goal was to get her into Greenridge assisted...
Review Score
217 reviewsOut of 10
5 star
42%
4 star
42%
3 star
11%
2 star
4%
1 star
4%
A Place for Mom has scored Aspen Health Care with 8.8 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Aspen Health Care has 217 reviews with an average "overall experience" of 4.4 out of 5.
The cleanliness is good. I haven't noticed any problems with that. The care is a tough one to rate. I think my dad would probably give it a three. I think they're a little short staffed. I think if you have all your faculties the activities might be good but they're not really strong for people with disabilities. For them to improve, I think I would just have them look at their staff ratios. I think some of the things we have issues with are because my dad is deaf and blind and they're not necessarily adequately staffed for that nor have they created activities that cater to that population.
5
5
3
3
3
Camarillo Senior Living in Camarillo, CA
4.0
(37 reviews)
Saw this one today. Best bang for the buck. They only offer 2 meals; continental breakfast in their cafe, but she can always get an egg their too for 40 cents. Lots of amenities, but also a distance from my house. 502 sq. ft. 1 bedroom units going for $1495-1695. Depends on where they are located. She said she could get us a large 1 bedroom in the farthest building for the $1495 price. Those are 700 sq. ft. Jewish family and Children's services meets there. None of these facilities has a lot of Jewish people, but they may have more. Personal laundry svcs. would be $10 a load. Phone would be $25 per month LD included.
4
4
4
The Palazzo in Phoenix, AZ
4.0
(123 reviews)
Great presentation , very informative about degree if care will definitely consider this one. Skilled nursing section might be a necessity
4
4
4
Camarillo Senior Living in Camarillo, CA
4.0
(37 reviews)
Very helpful. I was put at ease right when I walked in.
4
4
4
The Palazzo in Phoenix, AZ
4.0
(123 reviews)
Toured the facility and liked it very much. the Director was very helpful in answering our questions.
4
4
4
The Palazzo in Phoenix, AZ
4.0
(123 reviews)
Includes 2 meals and utilities except phone.
4
4
4
The Palazzo in Phoenix, AZ
4.0
(123 reviews)
really liked this place for memory care.
4
4
4
Capistrano Senior Living in San Juan Capistrano, CA
4.2
(56 reviews)
I toured The Palazzo and administration was very nice & informative. The girl who I was working with asked if I or anyone I knew had been in the military. I informed her that my second husband was a lifer, and she said I should check into that. Because of her, I found that while I'm living in independent living I'll have to foot the bill; but when I move over to assisted living have to pay they'll cover it. I chose another community because I didn't like that The Palazzo had carpet everywhere. It didn't look healthy or clean.
The Palazzo in Phoenix, AZ
4.0
(123 reviews)
I toured the community and it didn't seem as upgraded as I had hoped for. I am glad that I found A Place For Mom to help find a community.
3.5
3.5
3.5
Capistrano Senior Living in San Juan Capistrano, CA
4.2
(56 reviews)
This is a very nice community. The interior is very bright and clean very well maintained. The offer different levels of care so if you need memory care you can stay on the property and move to another wing. The staff is friendly and very nice.
3.5
3.5
3.5
Capistrano Senior Living in San Juan Capistrano, CA
4.2
(56 reviews)
This community was nice very clean and well maintained. The staff seemed to be friendly and helpful. One thing that I didn't necessarily care for was they have no on site nursing staff in the care of an emergency. We had seen another community that had a 24hr nurse on staff which gave me piece of mind that if something were to happen there would have someone there.
3.5
3.5
3.5
Camarillo Senior Living in Camarillo, CA
4.0
(37 reviews)
When we toured the Brookdale, I couldn't help but notice the strong smell of urine. Also, when they took us into the apartments it was stale and smelled like a smoker had lived there before. It was just not visually appealing but the people were very friendly.
3.5
3.5
3.5
The Palazzo in Phoenix, AZ
4.0
(123 reviews)
My sister in law was not happy at this community. It was not the community fault, she just didn't like this community. The community is nice, she had a very nice apartment. Everyone was nice and kind to us. I didn't like when she needed to move to memory care they wanted to charge us 2000 dollars more. That was my only problem with this community.
3.5
3.5
3.5
3.5
3.5
The Palazzo in Phoenix, AZ
4.0
(123 reviews)
We moved mom into Christown on Dec 30th, 2015, so she has only been there a little over a week. But so far we are happy with Christown. The staff is friendly and the food in the dinning room if very good. This was mom's every day complaint about her last place, which was nicer in appearance than Christown, but if you are living there, I'm sure the food is more important than appearance. I have eaten almost every day with mom in the Christown dinning room and I have not had a bad meal. Now they are short handed in the dinning room so you might have to wait a long while before you are served, but the important part here is that the food gets to you hot and is of good quality. Mom does not participate in any of the activities yet, and we have no complaints. I would recommend Brookdale Christown to anyone.
2.5
5
3.5
3.5
3.5
The Palazzo in Phoenix, AZ
4.0
(123 reviews)
They have done a good job in making it as comfortable and homey as possible. In terms of areas they can improve, they have changed the residents meal time (dinner has to be over by 3:00pm on Saturday and Sunday) which I am not too happy about that. It is still new, and my parents have good days and bad days, and are still learning their way around and getting used to it.
4
4
4
4
3.5
The Palazzo in Phoenix, AZ
4.0
(123 reviews)
Overall our experience with Brookdale Christown has been a good one, although there are a few issues that they could work on. It is a nice looking, well kept facility, and the rooms are very spacious. They are also very accommodating when it comes to working with insurance and various financial aid systems. Their maintenance team does a great job responding quickly to any issues that come up. We did have some issues with their billing system when we moved our loved ones in, and it caused a few problems. Those issues have mostly been smoothed out. I'd also like to see them add a few more staff members to their transportation service, it can be difficult to schedule things with them currently. But overall it has been a good experience, and my loved ones seem to be enjoying themselves here.
3.5
3.5
3.5
3.5
3.5
The Palazzo in Phoenix, AZ
4.0
(123 reviews)
Have not moved in yet, so this review is based on my experience with the staff. The attention I received was (is) outstanding. All my desires were taken into consideration in finding me an apartment. If being a resident is as exceptional as being a future resident then my experience should be a plus.
3.5
4
3.5
The Palazzo in Phoenix, AZ
4.0
(123 reviews)
Jennifer Scruggs the community relations direct, has done a great job in assisting us with finding the right place for my father-in-law
4
4
4
The Palazzo in Phoenix, AZ
4.0
(123 reviews)
The food has gone down since we have been there, the quality, and the variety, they have a variety, but not as good of a variety. The portion sizes have gone down, especially on salad and dressing. Some of the entertainment can be pretty stale, they have some people play some music and things, there isn't a lot of variety in what comes in. They have the same genres a lot. They had some good pricing for a shared room, the size of it was better than a lot of them I saw.
4.5
4
3
5
3
The Palazzo in Phoenix, AZ
4.0
(123 reviews)
I felt that Emeritus had the best value for the buck for assisted living care in this area. The facility is very clean, attentive to residents needs and their individual level of care. The dining room is bright and cheery, outside patios inviting and green thanks to ample landscaping.
5
5
4.5
3.5
5
Camarillo Senior Living in Camarillo, CA
4.0
(37 reviews)
There are 3 total Aspen Health Care Facilities.
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