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9.2
Review Score
31741 Rancho Viejo Rd, San Juan Capistrano, CA 92675
I am 88 years old. I needed a safe place to be as I age and need more and more assistance with daily living. I found Capistrano Senior Living to be exactly what I was looking for. The staff is caring,...
Do more of what you love every day.Our community in San Juan Capistrano, California, is a continuing care retirement community or CCRC, which means you’ll have the lifestyle you want, plus care if you need it with assisted living, memory care and skilled nursing all on one campus.Along with our...
6000 Santa Rosa Rd, Camarillo, CA 93012
I am very pleased with this facility and the care they are giving my Mom. Highly recommend them. Very warm and happy atmosphere. Lovely dining room with restaurant style dining. Or can order to be served in...
The Best Is Yet To ComeExperience what the golden years are really about in our beautiful senior living community in Camarillo, California. Surrounded by nature’s finest display of gardens and walking grounds, you can savor resort-like amenities, luxury dining and an abundance of soul-filling...
2150 Pyramid Dr, Richmond, CA 94803
I had never dealt with this before, and Kaiser rocked, Greenridge rocked, and they weren't all perfect, but I would strongly recommend Greendridge to anyone. My goal was to get her into Greenridge assisted...
Review Score
203 reviewsOut of 10
5 star
40%
4 star
43%
3 star
11%
2 star
4%
1 star
4%
A Place for Mom has scored Aspen Health Care with 9.2 out of 10 using our proprietary review score based on 26 reviews in the last 2 years. Over all time, Aspen Health Care has 203 reviews with an average "overall experience" of 4.4 out of 5.
We have had some difficulty getting in touch with someone before when we have called. Communication with the families could be better, maybe monthly or bi-monthly phone calls or reports to let us know how the loved one is doing. Everything has gone pretty well and we like the way the community looks and the way it's kept up.
4
3
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3
The Palazzo in Phoenix, AZ
4.0
(120 reviews)
This is working out well for our family members. They take good care of the units, and they are kept clean. However, some of the carpets need to be cleaned. The care services are offered through a different company, and it's about $750/mo. They're pretty happy with the activities, as far as what they can participate in. We went to a lot of places, and for what we're paying, they're doing really well. The 2 Bed/2 Bath units are also really nice.
4
4.5
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4.5
The Palazzo in Phoenix, AZ
4.0
(120 reviews)
Building light rail in a 2 and 1/2 year project right outside is biggest negative.....small community , many activities and amenities
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4
The Palazzo in Phoenix, AZ
4.0
(120 reviews)
Enjoyed the many small touches in decor meant to create a homey environment. Apartments are roomy and pleasant. Pet friendly is a big plus. Courtyard and outdoor space are a little stark. Melissa was very helpful and encouraging.
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The Palazzo in Phoenix, AZ
4.0
(120 reviews)
My mother is in rehab at Emeritus right now. It is OK, but I think that she could get more attention. I can't say anything bad about it. I like the physical therapy staff there. She's only going to be there for a week or so more and then we're hoping she'll get to go home.
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4
Capistrano Senior Living in San Juan Capistrano, CA
4.2
(48 reviews)
Everything has been good. If my brother complains I do something about it, but we haven't had any problems so far.
4
4
3.5
4
3.5
The Palazzo in Phoenix, AZ
4.0
(120 reviews)
Decided not to go there. I thought it was fine. I was a little concerned how she would fit in to the environment in general. She's always lived alone and I thought this might be a little big for her. They were very nice and it was clean but I was also a little concerned about the level of care they would provide and what they would charge for that.
4
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3
Capistrano Senior Living in San Juan Capistrano, CA
4.2
(48 reviews)
The cleanliness is good. I haven't noticed any problems with that. The care is a tough one to rate. I think my dad would probably give it a three. I think they're a little short staffed. I think if you have all your faculties the activities might be good but they're not really strong for people with disabilities. For them to improve, I think I would just have them look at their staff ratios. I think some of the things we have issues with are because my dad is deaf and blind and they're not necessarily adequately staffed for that nor have they created activities that cater to that population.
5
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Camarillo Senior Living in Camarillo, CA
3.9
(34 reviews)
Saw this one today. Best bang for the buck. They only offer 2 meals; continental breakfast in their cafe, but she can always get an egg their too for 40 cents. Lots of amenities, but also a distance from my house. 502 sq. ft. 1 bedroom units going for $1495-1695. Depends on where they are located. She said she could get us a large 1 bedroom in the farthest building for the $1495 price. Those are 700 sq. ft. Jewish family and Children's services meets there. None of these facilities has a lot of Jewish people, but they may have more. Personal laundry svcs. would be $10 a load. Phone would be $25 per month LD included.
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The Palazzo in Phoenix, AZ
4.0
(120 reviews)
Great presentation , very informative about degree if care will definitely consider this one. Skilled nursing section might be a necessity
4
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4
Camarillo Senior Living in Camarillo, CA
3.9
(34 reviews)
Very helpful. I was put at ease right when I walked in.
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4
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4
The Palazzo in Phoenix, AZ
4.0
(120 reviews)
Toured the facility and liked it very much. the Director was very helpful in answering our questions.
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The Palazzo in Phoenix, AZ
4.0
(120 reviews)
Includes 2 meals and utilities except phone.
4
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4
The Palazzo in Phoenix, AZ
4.0
(120 reviews)
really liked this place for memory care.
4
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4
Capistrano Senior Living in San Juan Capistrano, CA
4.2
(48 reviews)
I toured The Palazzo and administration was very nice & informative. The girl who I was working with asked if I or anyone I knew had been in the military. I informed her that my second husband was a lifer, and she said I should check into that. Because of her, I found that while I'm living in independent living I'll have to foot the bill; but when I move over to assisted living have to pay they'll cover it. I chose another community because I didn't like that The Palazzo had carpet everywhere. It didn't look healthy or clean.
The Palazzo in Phoenix, AZ
4.0
(120 reviews)
I toured the community and it didn't seem as upgraded as I had hoped for. I am glad that I found A Place For Mom to help find a community.
3.5
3.5
3.5
3.5
3.5
Capistrano Senior Living in San Juan Capistrano, CA
4.2
(48 reviews)
This is a very nice community. The interior is very bright and clean very well maintained. The offer different levels of care so if you need memory care you can stay on the property and move to another wing. The staff is friendly and very nice.
3.5
3.5
3.5
3.5
3.5
Capistrano Senior Living in San Juan Capistrano, CA
4.2
(48 reviews)
This community was nice very clean and well maintained. The staff seemed to be friendly and helpful. One thing that I didn't necessarily care for was they have no on site nursing staff in the care of an emergency. We had seen another community that had a 24hr nurse on staff which gave me piece of mind that if something were to happen there would have someone there.
3.5
3.5
3.5
3.5
3.5
Camarillo Senior Living in Camarillo, CA
3.9
(34 reviews)
When we toured the Brookdale, I couldn't help but notice the strong smell of urine. Also, when they took us into the apartments it was stale and smelled like a smoker had lived there before. It was just not visually appealing but the people were very friendly.
3.5
3.5
3.5
3.5
3.5
The Palazzo in Phoenix, AZ
4.0
(120 reviews)
My sister in law was not happy at this community. It was not the community fault, she just didn't like this community. The community is nice, she had a very nice apartment. Everyone was nice and kind to us. I didn't like when she needed to move to memory care they wanted to charge us 2000 dollars more. That was my only problem with this community.
3.5
3.5
3.5
3.5
3.5
The Palazzo in Phoenix, AZ
4.0
(120 reviews)
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