Aspen Health Care

This community is not bad for the price. They do have a massive dining room. The food looked ok and it was highly recommended. They did not have any first floor apartments available. The people we met during our tour were nice.

These surveys are a real nuisance. Most of my mother's stay and experience were positive. One night she had to wait 25 minutes for a response to her pressing her medallion. This is unacceptable.

My mother is doing well here at this community. She is pretty satisfied with everything they have done for her. It is a decent community. We are pretty satisfied with all they have done for us.

This is a perfect community. I really enjoyed my tour, they showed my all around the facility. They do a very good job with the maintenance ice of the community. Everything looked nice and clean. The staff was nice and informative. This is a lovely community and I enjoyed my tour.

I took a tour of this community and saw how clean it was. The community looked pretty nice, the staff are friendly and welcoming. I got to try a meal and it was okay. On my tour I noticed there was not a lot of stores to go to. Otherwise, the community is nice with caring staff members.

I'm giving the employees "5" STARS!! Thank you to "Melissa" in the front office and "Debbie" with "Beverly's Family Care"! These employees deserve the highest pay and best benefits that any company can offer! Melissa is professional, friendly and gets the job done all while displaying a "smile", this gal is fantastic!! My brother has lived in an assisted living facility for almost 20 years and I can attest that we have never ran into a phenomenal gal such as "Debbie" with Beverly's Family Care; she above and beyond the scope of her job outline and made sure the resident was taken care of. If Debbie ever decides to leave we are moving to where ever she is going, you will never find better, attentive, friendly and professional care than she offers! Thank you ladies for your outstanding help moving my brother into this facility!

Brookdale/Christown is very luck to have "Melissa" in their front office, she is exceptional! Melissa is friendly, professional and even makes sure the minor details are taken care of. Another key employee is "Debbie" with "Beverly's Family Care" is beyond helpful! Honestly, I could not have imagined going thru this difficult move without this amazing person helping us thru the bumps in the road. Debbie went above and beyond her job criteria and made sure my brother was treated with the absolute best care one could receive. I truly believe if Debbie ever left this facility she would have a huge following because she gives the same attention and care to each and every resident here. Thank you Melissa and Debbie for making this transition as smooth as you did. You guys are TRULY the BEST!!!

My mom is still getting settled into Brookdale Christown but so far she really seems to like it there. The food is well balanced and she seems to likes it. The grounds are kept nice so the residents are able to enjoy going outside. The community is also kept very clean. The staff are great as they respond to her questions quickly and are always there to help. There are a variety of activities and she hopes to get involved more once she is a little more settled.

You know, things are going okay. They are very disorganized, but the caregivers are very nice and very helpful and they respond to what we need them to do. There is miscommunication among their staff sometimes. The caregivers are very nice and are taking good care of her.

Brookdale Christown is a nice place. There are some quirks that we are getting used to. For instance they offer two meals a day but one of them has to be breakfast. They helped us move it and helped pay for the moving cost, which was really nice. It's an older place but good value for what it is. We had some initial issues before moving in. They seem to have a system there that no one understands. It's a big facility and it will take her a while to get adjusted. As a whole I've been happy with it.

They do communicate with me, as well as my other family members, on the conditions that occur with our loved one, so it is good communication by them and I am satisfied with what they are doing at Brookdale.

I like the staff at Brookdale Christown. They have done well but have not taken advantage of activities. It is still an adjustment period. We have some things to work on. But that's more on our end not the facilities. The staff is very helpful. I am very very pleased with them. We had to do a lower cost place financially. If I could just get them to do more activities things would be really good. Overall I am very satisfied wit this facility.

The apartment is really nice and the staff is very nice too. The only thing i would like to see improvement on is the dining area. it's in need of some remodeling and the dining staff could be friendlier. I would also like to see someone trying to be more active during activities too. Other than that, it is a good facility.

I would have to say that everybody that the staff members were excellent. they have such a sweet way about them. they are not only sweet to my loved one, but to everybody. they are very, very kind. They seem like they enjoy their jobs. I wish they did have a few more activities though.

I found this residence to be clean with a fresh scent throughout. Staff appeared to be friendly. Crystal, the Program Director, showed me around, and seemed like a very caring person. There are 3 levels of care at Brookdale San Juan Capistrano. I was told that there is always an LVN on duty. I was able to visit 1 studio and two 1 bedroom apartments. The studio and one of the 1 bedroom apartments were very cheerful because of location of the windows and the view. The other 1 bedroom model did not have an angled wall, and it felt much smaller with a definite closed in feeling. Price for the studio was around $3360, and for a 1 bedroom $4,245 or $4,380. Housekeeping does two washes each week, one for linens, and the other for clothes. The resident may pay for additional washing of clothes, or do the additional laundry herself. The memory care part of the residence seemed somewhat drab. The rooms seemed darker and smaller. I visited during lunch hour, and there was absolutely no talking among the residents with dementia. A little music may have made the lunch time seem more appealing. The one attendant I noted had a smile on her face. I did not eat at the residence, so I cannot judge the quality of the food. A variety of food was offered to the residents for lunch such as roast leg of lamb or veal parmesan. Besides these special entrees, simple things like a hot dog or tuna sandwich could be chosen. Residents can be taken to their medical appointments on two days during the week. There is also opportunities for the residents to go on outings to shop for groceries or clothes, attend a movie, etc. This is the first senior living place I have visited, so I have nothing to compare it to. I am really not sure how many stars it should be given.

My mother is the one who lives there, so I can only go by what she is telling me. They have had a change in management and she says the food quality has gone down since she's been there. She said they don't have as many maintenance people either.

The independent living facilities I like very much. The residents are nice and the managers are nice. However, when my husband has to go over to the skilled nursing facility that they have, I would rate that place a one-star.

We had a very nice move-in experience. There were a couple little things that we didn't care for, but they are slowly changing that. The dining room experience my mother is not happy with, some of the residents are pretty territorial. Other than that, it is a nice place. They are kind of short-handed in the dining room, but they are trying to rectify it.

I can not think of anything specific to say about Emeritus at Camarillo. My loved one has only been there for a couple of month, about three or four now, and he has been fairly happy with the facility thus far.

I just think they need more staff. They seem to be short handed in the memory care unit. There doesn't seem to be enough people to give adequate attention to the residents. They could communicate with the family a little better too.