Ark Post Acute Network

The Atrium quoted me a price of $3000 as a a flat rate for care for my mom being fully aware that she needed assistance will all daily needs. Then after 3 wks thy decided I needed to pay $1000 more because hey hired an overnight sitter for her without my consent or approval. They suddenly decided that the prescribed CPAP for her sleep apnea, which she has used with no issues for 3 years, required an overnight sitter. When I fought it, she was sent a discharge notice. So I complied because it was too much trouble to move her after our cross country move and new job. Then last night one if the workers at the Atrium put the CPAP mask on my mother and thee was no air flowing through it. Thankfully I checked it and they corrected the problem. I am looking for a new facility!!! I do not recommend this facility at all! Always seem short on staff for memory care unit! Another time I went and my mother was in her room throwing up and I had to go room to room to find a worker to help her. Another time a worker let her slip out of her wheelchair into the floor while the worker was holding a puppy in one hand instead of using two hands to assist my mother. Sketchy administration and poor patient care!!!