Ark Post Acute Network

Colonial Care Assisted Living Facility: I'm satisfied with their services. My loved one is happy there. Staff is friendly, and the food is really good. Overall, we're pleased with Colonial Care.

I like it. It's an excellent place. The food has been good, no complaints. There have been no suprises, what we saw on tour was what we got. They were very up-front with us. It's got enough people to have a variety of personalities to interact with.

liked facility, very clean. It is still on my list.

They were not newer, and not as appealing to me. They were not a good fit for my mom. The representative was knowledgeable about they community for an assisted living facility. There was nothing that was really negative about the community from what I saw.

everyone here has been very helpful and nice. activitys could have more options for all residents. food is very good. more desserts would help.

My mother was a resident for only a short stay but the facility was clean,the staff was nice and she received good care. I like that short term stays are an option.

Poor response to plumbing problems Electrical problems etc When something goes wrong on a weekend my Mother has to live in it till Monday Because the facility won't send anyone out on the weekend

Right now we're not too happy with Holly Court. The dishwasher is out so they've been serving meals on Styrofoam or paper player with plastic forks. The food is not good, it include hot dogs, fish sticks, etc.. My loved one has had diarrhea since moving there in [date removed]. Every time I go which is almost everyday at different times I find our loved one in a poop filled diaper. Most of the staff are lovely people. Absentee management.

I picked Lafreniere because of the price, and because they had immediate availability.

Lafreniere Assisted Living and Memory Care community could be cleaner, but we do like that the staff members care for the residents there.

The Pines Retirement Center could improve on a lot. The Pines needs to be more attractive when people come in. Needs admission with smile so people feel welcome. Needs Social Work that's helps people. A consular to talk with people to help them express needs.. All works on floor needs different uniforms with name tags to know who they are and what they do. Have works standing around not doing anything wasting time and money. Admin needs less paper and listen when someone wants to talk a minute with him. Activities are in bad shape. it needs to include everyone and give paper in morning to remind ones that are able to come. They love Bingo that lasts awhile and get small prizes. This opinion is mine plus about 10 residents and hope it helps to improve.

overall favorable

Our family had an in person tour with Holly Court Assisted Living and the tour experience was just okay, the price was comparable to what we'd been paying. the rooms were kind of small and they had a strange layout.

Lafreniere is an okay place for the price paid. The staff needs improvement in dealing with people. Poor customer service. Poor attention to tenants. Mom says she's okay. She has made some friends.

Good community, didn't feel like the right fit for my loved one.

It's not the best and definitely not the worst. They are eating sandwiches all the time or the food is not cooked right or overly spiced. Sandwiches for lunch and dinner seems like too much. They are short staffed. They are having trouble finding anyone to come to work. Some of the staff are absolutely wonderful. They treat her good. The management staff seems great and very on top of things. The maintenance man has the best attitude I have ever seen.

This is a great value for the money and the convenient location with a number of amenities at this community. They have all sorts of activities like onsite bingo, trips to the casino and more for the residents to do to stay busy here. The staff are very caring but there seems to be a lot of turnover right now at this community. The tour was good and they gave me everything that we needed. It was a great experience and we choose it over a lot of other locations due to the tour and caring staff.

They advertise that they go and check on the residents every 2 hours and that wasn't happening. This is a nice place if you are more independent, if you need any assistance at all this isn't a good place for them. They have lots of activities like the music and they let you bring in your pets. They have restaurant style dining. The gal in the salon was nice while my Aunt got her hair done. It is really close to family so we could go visit often.I would recommend this place only if you can get around.

My brother was very excited to be moving here.We had invested time moving his furnishings in however right before he was scheduled to move in he fell and broke his hip. He had to spend time in the hospital then onto the rehab place for an additional time. The staff at The Atrium were extremely understanding and nice at the time.

The location appeared to be an older building than others we had previously toured. I think an investment in some area is warranted. The inside looked as old as the outside. The staff was very nice and friendly but because of the appearance of the decor, it just gave a feeling of an old time nursing home.