Ardent Senior Living

My mother first came to Rosewood in Dec 2016. I am very satisfied with the staff and the facility. The food is absolutely wonderful and served hot with real utensils not plastic. I'm grateful to their 'cruise director' for trying to keep residents involved, but not everyone is able or willing to partake in all festivities. My mother always looks clean and neat when I visit so I know she is well cared for. Compared to other assisted living facilities Rosewood gives you good value for your dollars. I love the area in which Rosewood is located and it's a pleasure to see the well kept landscaping. My mother and I enjoy sitting on the outside admiring the water and the little creatures that come and go in the backyard. I recommend Rosewood highly.

My Mom is well cared for at Sutton Gardens. She requires alot of care and they do it in a nice way. Good activities too and a nurse there.

Small assisted living with wonderful care. They can assist your loved one with walking and even assist them eating. Alot of care and keeps your loved ones out of a nursing home. Thanks Sutton Gardens

My mom lives at sutton gardens for almost two years now. Very caring staff and very home like. Whenever we take her out for an occasion , she is always asking to go back to her home, sutton gardens. Great personal care.

I like that they are able to handle the more difficult level of care. It's working out pretty good so far, for the most part. It's clean and the staff is friendly. The shared bathroom thing is rough though. I am pretty happy with them so far though. I don't have any major concerns.

I have visited my aunt serveral times at Sutton Gardens in last 4 years and found the place to be very well kept. The staff has always been attentive to my aunt and I have had no porblems with questions being answered by the staff. I have found my aunt to be very happy at Sutton Gardens and has made new friends there. She and her roomie get along very well. I have seen a tremedous change in the environment as the owner has reburbished a number of rooms, painted the entire facility, and installed new light fixtures.

Nice and Friend facility

The staff is friendly. When I visit with my family, it feels as if I went to visit family friends. They are very caring toward the residents and try to meet their every need. The only negative is that the visiting hours are limited and very short, especially on weekends ( when most people tend to visit).

Rosewood on the Sound was dark, dreary and very depressing. Small in size if that's what you're looking for. What was available was a large room with toilet facilities but the shower was across the hall. Also, did not allow a mini refrigerator in the room and discouraged eating in the room. Also, the location (Bayville) was almost remote and difficult to reach. This is all very subjective as to my likes and dislikes and the needs of the person you are placing. For example, my auto mechanic placed his father-in-law in the Rosewood and seems satisfied.

I did not like this community at all. I just did not get a good vibe it just seemed like a ghost town and residents wandering looking for staff to help them.

I don't like the hours. You can only visit from 9am-5pm. I also don't like the fact that I can't just go in and see my loved one. I know where his room is, but I still have to wait in the waiting room until they get him. He's not happy with the food. Sometimes they pick up the phone. Sometimes they don't. The administration is very nice, and the caseworker is a sweetheart. But some of the staff are not the nicest. I don't like the whole Covid shutdown. I think they should let at least one family member come in wearing a mask. Not seeing family really deteriorated my loved one very badly. He went into a repression. He just needed to see me. All the residents need to see their family. And I understand if that's limited to one family member, at that family member's known risk if their are Covid patients in the building. Also, when a doctor is coming in to see him, they don't notify me. As his healthcare proxy, and with a loved one with periods of forgetfulness, they should really let the family know that a physician is coming in to see him and why. If there's any kind of medication change, they don't notify the family about that either.

Our impression of Birchwood Suites was just okay. It just didn't look as nice or as buttoned up as another place we saw, and therefore felt like less value for the dollar.

This facility is quite expensive for what you get here. Once we got her out of here they said it was gonna be [amount removed] a month. We were scheduling appointments and they told us they do not do bloodwork when they had done it before. I would not recommend.

This community was reasonably priced, you got what you paid for. It is a smaller place, the dining area had to be turned into the activity area which was fine for what our loved one needed. The rooms are basic, but for our loved one it satisfied all of their needs. They did think that food was pretty bad, but it did seem to be sufficient as far as nutritious and good substance. The portions sizes were fine for all the residents that where there

Small and intimate. Only 49 beds, all on one floor. Small dining area which doubles as the recreation area. Seating in the small day room is adequate. The meal plan looked nice and the staff are nice. It is clean. Toilets are separate from the residents' rooms.

Interesting location with a history to it. Because of this, I felt the facility was a bit dark, not bright and inviting like others I've seen. All staff seemed very nice.

small facility. reminds me alot of [removed]. feels cramped a bit but good care reputation

The location near Long Island Sound was ya best feature. The interior lounge was dark as were the rooms. Cigarette cuts were visible in garden area and seemed like they were there a long time. Overall it seemed like it needs an overhaul and clean up.

The residents were mostly out of their rooms and engaged is some kind of activity. The staff was attentive. The facility is very basic, but the location is very easy to get to for me. Not sure if this is the right place for my mother since she does not have dementia or Alzheimer's but is debilitated due to stroke.

Nice place, has all the basic necessities, not fancy medication management, activities etc. Shared bathroom between two single rooms, clean. Small place, the staff seem to know the residents.