Ardent Senior Living

We use the Day Service. Things are pretty good there. It's very convenient. They have something going at all times. They provide meals when needed. It seems to be pretty good. They have a lot of people and could use a few more staff. It's very clean, but the parking can be challenging, they could use more room for loading and unloading, and the driveway has some potholes, but all in all I am pleased.

Thank you to all the staff at Sutton Gardens for making it the warm and caring environment that it is. They are aware and responsive to his unspoken needs.

Small,warm and friendly. Sutton Gardens is an enhanced care facility...it has a great resident to patient ratio, which provides safe and individual care and concern. The facility itself is a bit old but is well maintained! The heart is in the staff ...from Administration, the resident caregivers to the building maintainers and...let's not forget the Chef! Thank You to a Great group of people.

We really loved it at Jones Manor on the Sound. But we found a better and much cheaper facility that was more convenient. We really loved this facility. It really felt homey here. There are fewer residents which really makes it nice. I do wish it was more fenced in so mom could wander around the grounds more. She loves to be outside. The person who took us on the tour was so so nice. Overall we loved this facility we just had to go with a different one that was a better fit.

The staff was always really good at contacting me regarding anything that happened with my dad or any questions. They were always available to answer any questions and always got back to me promptly. In general the staff was very friendly, helpful, and welcoming.

Sutton Gardens is a very caring facility. They are their to actually help them. Its a nice atmosphere it feels like home. she is very happy so am I. The have a lot of activities during the day. It is clean facility and maintained.

We visited this community when we were looking into care options for a loved one. I thought this was a clean, nice looking, healthy community. Based on what I saw I could definitely recommend it as being worth a look!

Facility was nice staff was pleasant and professional

Great place to live

Sutton Gardens has been a God sent for my family. My aunt is well taken care of in a real caring environment. They have activities all day even a concert once a week. It's a true home for these seniors. The staff and admin is extremely devoted and care about these seniors. Gd Bless. I recommend sutton gardens for people that need constant and care and watch.

Choosing Sutton Gardens has been very positive for my family. Even though this place may not be for every one, I believe that the level of care is very good and more personal. I like the fact that there is one aid assigned to every three rooms 24 hrs a day which makes feel that my aunt will be safe through the night as well as during the day.

Overall things have gone very well at Birchwood Suites! It's a nice looking clean facility, and the staff have all been very friendly. The only issues we've run into has been trouble getting my loved one to take her medication. I'm not sure how much they're allowed to do to make sure she takes it, but I know it is something they've been working on and I think they're doing their best.

Not luxurious by any means but a healthy environment with a caring staff and an owner who is often on site who wants the best for his residents. My aunt has flourished in the 2 months since she started living there. Physically and mentally she is much improved. Thanks

The care here is acceptable, the cleanliness is acceptable. They don't have much in the way of activities, but my loved one is not in a state to use them anyway. The staff work hard for the amount they get paid, and they do their best to accommodate him. The major issue I have here is that there has been a lot of [removed]. The rooms are not locked, and people just seem to wander in an out, and all sorts of things, (food, cash, etc) will go missing. It's a big problem.

Overall, I am pleased with this choice. If I had one suggestion, it would be to add more staff as far as the aids are concerned. Otherwise, we really like the facility itself! The size is perfect - we didn't want something too big, but we also didn't want something too small.

It's a very homey place, there's a lot of staff there for the amount of people, they're very good with meals. They've got two tv rooms, they've got a piano, the people, the customers are very friendly. My mother really likes it there, the best she can tell me she seems to like it there, no issues at all. The transition seemed to be very easy, they put her in a room with another person and they became friendly, it's much better than her being at home.

The staff is friendly. My father has only been there a short time. He's had to go back to the hospital for a little while so I haven't gotten to see a lot of the care but they've been great as far as keeping me informed. There are no suprises. I know that they've very good at trying to get him out of his shell and he was adjusting but he hasn't been their consistenly enough to really get adjusted. I think they're attentiveness and keeping me in the loop as far as what's going on with his health is very good. They're very aware of the family. That, to me, is the most important aspect, trusting that they're actually paying attention and taking care of him.

I spoke with Avi: assisted living-1 fee, all inclusive, all levels of care, except for the secure unit (17 beds), 84 beds total in the facility. $3,500/month for a shared room $4,500/month for a private room. Rooms are like a hotel room with a separate bathroom which has a toliet and sink. For bathing they have walk-in Jacuzzi tubs, 1 for every 3 residents. The rooms are furnished, but residents can bring in any items they wish. The rooms have TV and free cable. Phone is $35/month. They get 3 meals a day, snacks 24 hours a day. The have transportation and they go on trips every day such as the water for lunch, casinos, concerts, shopping. There is an on-site hair salon. They have a happy hour! There is communion once a week, plus transportation to church. About 75% of the residents are Catholic. The only additional fee would be if the resident is incontinent-that would be $150/month. There are no additional fees should they need help with things like bathing and medications. If they have to go into the high level of care/secure unit the cost is $4200/shared room, $5200 private room. There is 1 aide for every 9 residents in the assisted living part of the facility; and 1 aide for every 4 residents in the secure unit. They will file the papers for the VA. The VA should wind up paying $1700/month. They will pay retroactively from the day of application, and it may take 1 year for the paperwork to be processed.

Sleeping quarters good, but only central room and tiny side room for eating, entertainment and anything else and small grounds. However, owner operator very nice

We toured the Sutton Gardens Community. The staff was friendly and helpful explaining what they could provide for our loved one. It was a clean facility, an older establishment. We chose another community based on our loved one's care needs.