Ardent Senior Living

My mother has been at this facility for a couple months now, and I can honestly say it was the best decision ever. From the 1st day of the tour, the administrator made me feel so welcomed. It felt at home, and to top it off my mom made friends during the tour. My mother ended up staying for lunch and didn’t want to leave. The room we have is spacious with its own bathroom, the staff has been so cooperative and communicating with me constantly since i have been away. I will definitely recommend this facility to anyone.

We took a tour with Birchwood Suites and thought that it was a nice place. The reason my loved ones did not choose this facility was because the washers and dryers are not inside of the units in independent living. It is a community area where you do laundry and they did not want that.

We have not been able to go inside the facility due to covid so it is hard to judge. I would prefer they be a little better with communication, I have to follow up with them but they seem like they are quick with their response time. When I have facetimed with her she seems like she is good and well taken care of. She has had both vaccines and I think the facility is fine and with all things covid considered I would recommend them at this point.

Everything is very peaceful nd the people are great.

The only problem is I have tried to call my loved one, and it was hard to find someone to pick up the phone after 11 am. It felt like the wild west. The room is nice and a private room for my loved one. The manager is friendly.

The price is affordable compared to other local options. It does not have all the bells and whistles like some but it was good care. It is a homey place, it's like going to your grandmother house. The staff is friendly. The place is clean. They are renovating the building. The food was good. It is an age in place community, they offered Independent Living, Assisted Living and Memory Care.

My Mom is celebrating her second year at Rosewood. The staff is very caring and makes every effort to keep the residents engaged and is very friendly to the families when they visit. The food is very good and it's a pleasure to see the variety of dishes that are offered each week. My mother is always clean and well dressed, which is not easy to do because she needs help with toileting. The house is always decorated with seasonal decorations and I love the fact that music performers come in to give entertainment occasionally and they offer art classes occasionally, too. The house is clean and neat and I know my mother is in a safe place. My mother suffers with dementia, but she knows me (her daughter) and never complains about being at Rosewood. This is a good place for your loved one.

My mom loves Rosewood on the Sound. The price is right and we're happy!!

I really like the people running the facility and size of the facility, the attention paid to the residents is lovely and everyone seemed to be genuinely caring . I have some concerns however that the awareness of the residents is so much lower than my mom’s and I really think she would decline faster as she is not at a non-social stage and still very high functioning. That said, it is definitely an option for the future should we get to that point as i truly believe my mom would be well taken care of.

My husband has Alzheimers and has been in Sutton Gardens for 3 years. It is a smaller facility, very clean and cozy. My husband and the other resident get very good care from very pleasant and patient staff. This has and is a very emotional situation, I’m extremely grateful to the administrator, nurse and staff for helping me with this situation. My husband is now part of the Sutton Gardens family, which truly is his family at this point and I at peace that he is safe and well taken care of now! [name removed]

We toured this community for my mom's care. We did like the staff. We did not see the menu of the meals. This community was not what we wanted due to they did not have separate restrooms for privacy. Families might want to tour this community for the care of a loved one.

My mom did well here during her respite stay. The staff was attentive and friendly and all in all, there were only a couple of issues that I had to point out and those were addressed right away. The community was nice and we did like taking her outside on one of our visits.

My brother is still getting adjusted and it would be helpful to get updates. However they make sure he is eating and he was playing bingo when a visitor stopped by. He joins the exercise class too. He is trying to do things on his own and they are teaching him to be a little more independent with the small things.

I have no complaints about the stay my father has had at this community. He has had no issues with the food and enjoys participating in the activities from time to time. I am very comfortable with the quality of care the staff have been providing him and like that he feels safe in his living environment . I would defiantly recommend this place to anyone.

The Birchwood Suites was a very nice facility. During my tour, I did not notice anything that needed improvement. The staff was nice and the person who took us around was friendly and knowledgeable.

My aunt was only at this community for a short time, but while she was there I was happy with the experience she was able to have. The staff where very cooperative with working with our family and where flexible on making accommodations to better assist our needs. The property was beautiful inside and out and the housekeeping team does a great job with maintaining the cleanliness of the facility. Overall it was a pleasant time and I would recommend this place to anyone.

We are very happy with the great care that our Aunt is receiving here. The staff are always attentive and caring to her needs. The meals are very good and she seems to enjoy them. The staff does offer activites for her to stay active. We like that the community was very clean. We are happy to see the care that is received here and would recommend others to come here for great care and value.

I really like this community, and my mother in law is doing very well. I know she is safe and being cared for well at this community, The staff is lovely, they have been great to work with. Every time I come to visit, and some times I just show up, but the community always looks great. Also my mother in law looks nice, they do a good job with her personal care. If I knew anybody that needed this type of care, I would recommend them to this community. It is a lovely community.

The tour was really nice and the people were knowledgeable about the community. The residents were out and about doing things in the community. We just did not think that this was the right place.

Birchwood Suites is not a large overwhelming facility which made it ideal for my mother. She needed a place with a homey feel and I cannot say enough about the wonderful care the staff provides. There is a separate shower room which is a negative for mom but I understand the safety concern. Some updating is needed but they are working on that.