Arcadia Management

Originally we chose the Arbors at Hauppauge because of the location, it is between my brother and is home. We met with the director and the staff and they were very personable so we got a great feeling from them. My moms studio is very spacious, plenty enough room for her. My mom said the food is very tasty and she really likes it. They have tons of stuff to do even with COVID. They play games, have tvs, scavenger hunts, etc. My favorite part about the community is that she gets good attention and care. They really make an effort to get her to join in with different activities. I would absolutely recommend this community.

a very nice facility, although a bit old and in need of some deferred maintenance repairs. Very clean facility and very attentive. Saw many of the residents and they seemed to be in good spirits. Single room was nice. Shared room would not work as they took the single room and just put up a half wall to separate the two room mates. This facility is not for mom as she needs more medical attention than is offered at this facility.

My mom moved into the Arbors of Islandia almost a year ago. At first, we were very concerned how my mom would adjust, since she was at home with my dad, but now she would be by herself. The staff at the Arbors is friendly and very helpful. They stop to talk to my mom and encourage her to participate in daily activities. She’s made several friends. Now we see my mom is feeling more at home. She’s getting physically and emotionally stronger everyday!

I am very happy with the Arbors Assisted Living East. My mom is 82 and forgets everything! They are always patient and kind, which are primary features I was looking for in an Assisted Living home for mom. She is happy and cared for, and you can't beat that!

The best thing about living at The Arbors at Islandia is the fact that I have so many friends here. If I was home I would be lonely. Being here I never have to be alone. I enjoy the friendships I've made here. I have the freedom to come and go as I please. The care we receive is also excellent.

The care at The Arbors is Excellent. I really enjoy the food. I love the fact that I don't have to cook, shop, or wash the dishes. My laundry service is excellent. It's like living in a hotel.

My mom has been a resident at the Arbors/Islandia East for over 2 years now and she is very happy with the care she receives. The staff is very friendly, supportive and have a genuine concern for my mom and her health. She has made many friends and she enjoys and participates in all of the social activities. It was an adjustment for her since she left her home of 65 years, but everyone made the transition easy for her and now she considers it her home.

This is not the Ritz Hilton of Senior Living Communities, by any means. What it is, is a perfectly fine alternative to much higher priced ones, offering a terrific value proposition for someone with a medium level budget (None of these places are "cheap"), The Great: - They have a new fabulous Center Courtyard. Many ground floor rooms open to it, and many higher tiered rooms have a balcony that overlooks it. There are gazebos, shuffleboard, a koi pond, and other items. Quite lovely. - Unlike ALL other such establishments that I visited, The Arbors does not charge extra for additional medical services -- unless a resident's condition requires that they be moved to the memory unit, because they require 24/7 oversight. They simply do what their residents need, at the included price. Other establishments charge $1-4 k /month additional. - There are other amenities included, that other establishments charge for, such as phone service, internet, and cable TV. - Everyone is upbeat and friendly. - This was the only establishment that spoke to providing therapy to help a resident AVOID needing the memory unit for as long as possible. - The staff are at your individual disposal for any questions, arrangements, issues, favors, items, etc, and are very reachable on relatively short by phone or email. My mom's case worker routinely returned such a communication on her day off. - You can generally drop in for a meal with a resident and get your own private dining room on very short notice, at a low price for nonresidents. The Less Great: Food is wholesome, cheerfully served, but not fancy. The decor and lighting are old, old fashioned, but functional. There is always Bingo, and there are always other activities, but they aren't particularly impressive, in general. That said, happy hour at 3 pm seems to be very well attended and popular. There are the usual other amenities, but nothing more. Phone calls are either to a resident's cell phone, or through the front desk, as in an old fashioned hotel. There Bottom Line: My mom is happy. Someone watches over her, helps her out, makes sure she has good food and company, and provides entertainment. There are movies, people to talk to, and I am no longer worried about her physical or emotional safety. She is as accessible to me as when she was in her apartment of 50 years. And the cost is manageable.

My 10 AM scheduled tour turned into an additional tour and lunch for my elderly father who has decided to move into this facility. Thanks so much for the referral during this difficult process.

Call from executive director, [removed] No cost info from [name removed]

Nice place conveniently located right off exit 57 of the northern state parkway, however its pretty much secluded from stores/restaurants. No views from the complex, but rooms are very large. Facility very nicely decorated. Felt very warm and inviting. Everyone seemed really nice. Liked the all-inclusive pricing.

My mom has been there since 2015. It's clean, staff is very nice to residents. Three hot meals a day in the dining room, salon services, and plenty of activities all day. My only dislike is if you bring your loved one to an outside doctor and they meaning the arbors administer the meds/even over the counter? The protocol to bring those meds in and get them administered to the resident is exhausting. It HAS to be in a written prescription, with extremely specific instructions. It's understandable but even for OTC's. I usually wind up doing all the phone calling to the outside doc etc. other than that it's one of the best facilities I had seen at the time.

My father in law is currently rehab at the moment, but once he gets better he will return. This is a nice community with kind people. The staff is good, and they are friendly whenever we visit. The community is well-kept, and everything is nice, and clean. This is a good community.

So far the experience is going pretty well for my love one with his move to this community. This is a good, safe facility, and we do feel comfortable with his move here. The staff is kind, and have been friendly when we visit. The only issue we have had is they said they would transport him to Mass on Sunday's. Due to not many people going one Sunday they did not take him. We felt due to religious reasons they should had still taken him to Mass. Other than issue everything else is going pretty well. I would recommend this community overall, it is a nice facility.

This community has hallways that are really long. They do offer a break area partway down the hallway. This community has split levels for activities and there is more area to navigate. We did not think this layout would work well for residents with memory issues.

I have no complaints of how my tour went of this community for my loved one. The staff where on time to our appointment and made sure to answer any questions we had for them in detail. They had a nice floor plan with lots of great amenities available to all of the residents. It was just not the right location for my loved one in the end decision.

The staff at this community where excellent, they made sure to give my loved one and I a detailed tour of there facility and gave us lots of great information. It was one of our favorite tours that we had taken. The floor plan is open with lots of great amenities for all of the residents. The location was just a little for my family and I to drive everyday.

The staff at this community where excellent, they made sure to give my loved one and I a detailed tour of there facility and gave us lots of great information. It was one of our favorite tours that we had taken. The floor plan is open with lots of great amenities for all of the residents. The location was just a little for my family and I to drive everyday.

There was a couple of things that weren't explained in the beginning. We were paying for a room for a month while they sorted out papers from the doctors and my father hadn't moved in yet. Other than that things are good. He goes to cards and BINGO and enjoys himself.

A lovely place, huge rooms. This place was previously a Marriott ten years ago. The room are really hotel style, nice furniture. Well organized. Three levels of care, Assisted Living, Memory Care and Concierge. Concierge is a level between regular Assisted and Memory Care. All the bells and Whistles.