Arcadia Management

My mother in law is doing fine here at this community. We are satisfied with her move to this community. Everything has worked out well for us at this community.

My mom is a new resident to the Arbors. My mom started with respite care. The room was akin to a room in a Hyatt or Marriott hotel. When we made the decision to transition to a permanent residency, the room we were offered was not as nice. All of the room issues I brought up were handled kindly, swiftly and competently...thank you to Kevin and Steve. I think there is an adjustment period that my mom (and I ) need to get through. Podiatry care that I signed multiple consents for, were not delivered and I needed to address her issues outside of their care. Day excursions seem a bit unreliable. Scheduled outings seem to be subject to the availability of drivers. This is a huge issue for my mom and is very disappointing, she likes to get out! Daily activities would be better if they were more engaging. Watching a movie is not an activity, in my opinion. I feel that the Arbors community can do much more in terms of engaging the residents. BBQ's on the grills, theme parties, etc. Beauty parlor services are excellent and my mom's hair looks great! Weekly Catholic mass is not offered, but a prayer service is offered. I am unsure why the [Removed] takes residents to mass twice per week and the Bohemia Arbors can't seem to manage one Sunday. This also goes for Temple... In the three week of residence for my mom, one prayer service was not delivered, one was late and one was offered. This is super important for my mom and is a major issue for her. Not to be negative, let me say that the staff is amazing. I have found them to be kind, patient and as accommodating as possible. Many of the staff that I have encountered are wonderful people who interact with the residents cheerfully and compassionately. They are super kind people who seem to have unlimited patience. The infrastructure itself is beautiful, except for some of the bedrooms, which may be crowded with outdated furniture, if shared. I have heard no complaints about the food, but my mom eats less than a bird. I do feel my mom is safe and cared for and the Arbors is overall a good place.

Everything is going pretty good for my father at this community. The community looks great, it is very well-kept and nice and clean. A major of the staff is pleasant and very helpful. He hasn't tried the activities yet, but they are very encouraging to him, and trying to get him to participate. The is food is nice, everyone says it smells good and taste good. I would recommend this community.

Arcadia and the grounds that it is located on are beautiful. The staff is very friendly and attentive, although they are short staffed at times. They take excellent care of the residents and the facility is always clean. Overall, a good experience.

The staff was extremely informative and friendly. The seniors seemed very happy and content and the staff was aware of descretion and not being intrusive in viewing the site. I also received information that was very helpful in caring for my mom

They are very helpful and gave me the information I needed to get my loved one there and they got her acclimated to the place. I can't complain about anything. The wellness center is the only thing I have a concern about right now.

I toured this community while looking into care options for a loved one. The facility was well kept and clean, and all of the staff I met seemed friendly and professional. We ended up selecting another community, but this is somewhere I would have considered as an option for my loved one. I liked that they have a dedicated person for helping residents apply for government benefits.

It's a very good value. My mother really likes the food. The food is really good there. The location is good. The parking is okay. They seem to have a lot of parking. The cleanliness, friendliness, and value is excellent. The only thing I would say they need improvement on is the care services. Other than that, it has been a pretty good experience. I would recommend The Arbors at Westbury to anyone.

Overall I think they do a good job at The Arbors at Islandia. The facility itself is clean and well kept, and I like that the staff keep in touch with me on a regular basis. And the most important thing is that my loved one is safe, happy, and taken care of. I do think that they could do a little better with the food, however.

We haven't had any issues. So far, so good. The staff seems to be compassionate and caring. My mother hasn't been there that long but so far everything has been going very good. The Arbors at Hauppauge is a nice community with very friendly people. The staff is very kind and helpful. They are also welcoming. The value is pretty good. The Arbors at Hauppauge is a very good place for my Mother. She is doing well.

The only thing I'm disappointed in is the activities. My mother in law is bored there. She would like to be more active. They only take the residents out to Walmart or Duncan Donuts. It would be nice if they added more activities. Overall it has been a pretty good experience at The Arbors at Westbury. It's a nice place. The facility is very clean and the staff is nice.

We toured this this community while looking into care options for a loved one. The Arbors at Hauppauge seemed like a nice place, overall! The facility was clean, well kept, and the staff all seemed very friendly. However the other residents seemed to be on the less active side of the scale, and we wanted somewhere a little more active for my loved one.

We toured this community while looking into care options for a loved one. Overall I thought that The Arbors at Hauppauge seemed like a nice place. The staff I met were all very friendly and professional, and the facility itself was well kept and clean. I also liked that the community seemed to be geared towards veterans, which would have made a good fit for my loved one!

We toured this community while looking into care options for a loved one. The Arbors at Bohemia seemed like a nice place, overall. The facility was well kept and clean, and the staff is friendly and helpful. They are worth a look if you are searching for care in the area!

The first thing I noticed at The Arbors was that there was no "nursing home" smell. Employees are all very friendly and helpful. Rooms are a nice size with new carpeting and furniture. Dining room is bright and sunny.

We toured here, and are keeping it in mind if we need something. It was a very nice community. It was clean and well taken care of. We aren't ready yet, but this will be in the running when we are.

We toured this community when we were looking into care options for a loved one. This place seemed very nice, it was clean and well taken care of.

They seem to be doing a good job. There have been a few issues. For example my mom has a swollen leg and it has taken a good solid week to get the compression socks she needs. Otherwise I am really happy. It is a very nice clean place with friendly staff and it has been a very good experience overall.

Overall things have gone well with The Arbors at Westbury. The staff are all very friendly, and very responsive to requests and communication. They also handled all of the initial paperwork well, and the whole move-in process was very smooth. The facility itself is well kept, clean, and nice looking.

We're very pleased with how things have gone at The Arbors of Westbury, it's a a really good place! The staff are all very friendly, and they really put a lot of effort into individualizing the services for each resident. In Mom's case she has trouble walking so they were sure to find a room for her that was located close to the dining room and common areas. The whole place just has a really upbeat environment, and a good atmosphere.