Angels Senior Living

We picked this community because, it looked better than other places. They need more staff so they can care for the residents. If your loved one, requires high needs, then this community wont be sufficient enough.

It was okay but rooms were small with no fridge or sink in the room.

The Angels Senior Living at New Tampa was a very nice tour. The staff was very welcoming and friendly. It seemed very nice with the religious undertones. They answered all of the questions we had and it was a very clean community. We chose another community that better suited our loved one's needs.

I had a nice tour of this community. Everything went well, and everyone was very kind. The community from what I saw looked clean, and well-kept. The staff was kind, and my questions were answered. The experience went well overall.

My tour of this community went well. The staff was kind, and showed my all around the community. Everything looked nice, and well-kept. There are nice activities offered for the residents. The location was just to far for us to travel too.

We stopped at this community without notice on a Sunday. There was not any management staff avaiable, a daughter kindly showed us around. The residents looked happy, but the common area for meals was the main lobby, so we literally walked into their lunch. Rooms looked adequate, but halls were dark and common areas were not very well kept up. The woman giving us a tour was very happy with her mom being there, so it may bear looking into again.

I had a pretty decent tour of this community. The staff was very kind and welcoming. Everything appeared to be well maintained and clean. Everyone was very nice. They were informative and answered all my questions. I felt my mother needed more care than they were able to provide. Overall my tour went well, and this is a lovely community.

My mother stayed at the community for 2 weeks before going into the hospital. When she was ready to leave the hospital she was not able to return as they were not equipped to assist with her needs. The staff did not seem capable enough to handle residents with Dementia as well as they seemed understaffed. When the residents are sitting in common areas they are not offered any type of drink, the staff let them know there was a machine in the front lobby. My mom did participate in some activities while she stayed there. The community is kept very clean and the assistance she received in her room was good.

We toured this community while looking into care options for a loved one. I thought the staff here seemed like nice people, and the residents seemed well cared for. However, the place had more of a nursing home feel to it, and I didn't think it would be where my loved one would be most comfortable.

There have been some communication problems, you have to go to so many people to get an answer. She is participating in activities. She is adjusting very well. The caregivers are very nice and kind. They were very helpful when we were getting set up, though it did kind of seem that once we were in, we were sort of on our own. They do have people that wander in and out of other people's rooms, which is disconcerting.

People seemed older and less alert- smell of unchanged diaper in lobby - crowded with residents and few workers.

I toured this community while I was looking into options for a loved one. It was a nice enough looking community, it was very clean and the staff all seemed friendly. This place just had more of a hospital atmosphere, it was very sterile and impersonal. I was interested in somewhere with more of a homey feel, and a more personal touch.

Shady Palms is an older facility. It appeared to be clean and did not have a foul odor. The rooms are small with no barrier between the residents. I appreciate that they are willing to work with a family within their financial range and getting started with Medicaid.

I am very disappointed in the way that things worked out in regards to having my brother get additional care such as therapy. The cost was not explained clearly to us and now we find out that it is not covered under his insurance. The staff and the administration staff is very friendly and kind. The community is very nice however nothing else seems to matter because of this thing with the insurance. and what was covered and not covered.

Well if resident is someone who wanders off or want to take the bus for independence, this place is located on busy street. Past three years have had issues with residents that wonder off to neighboring businesses and confused about where they are going. No crosswalk to cross busy street. [removed]

Connerton was very pretty and the staff was wonderful. However, there were issues. The rooms in the dementia unit were not kept clean. The bathroom always smelled of urine. There was no access to a locked outside garden for residents to get some air. Visitors did not have a code to leave the unit. I ended up taking my husband out.

I would not recommend this facility.

While it is a beautiful facility with much potential, the Memory Care Unit is severly lacking. One person monitors all the residents. This single person is to do the laundry, serve and clean up after the meals, shower and toilet all the residents. The meals are brought in from the main dining room on a cart and are usually cold by the time they are served. While there are scheduled activities in the attached assisted living wing the Mem. Care residents can go to, they aren't appropriate activities for them. There are zero planned group activities or mental stimulation gear towards their needs. As I said, it's a beautiful facility and the tour was wonderful... we were so excited but were severly disappointed by the reality of the day to day goings on in tbe Memory Care Unit.

I cannot support any facility that does nothing except allow deterioration of a patient requiring hospitalization--not once but twice in less than four months. It was horrifying.

This is not a great place. All they take his Medicare! They did not take great care of my loved one. We got my loved one out after a month and my loved one is back at home. We would not recommend Angels Senior Care at Dunedin.