American House

Our family had an in person tour and the tour was great it is a very nice place, but overall we just did not think it was the best place for our loved one and the rooms were much smaller then some other communities we have looked into

I haven't found anything to complain on with them. They have been fantastic with mom. Their staff was so concerned and helpful when mom got down and just couldn't function. Their Dr diagnosed her correctly with A Fib and now she is in rehab. Hopefully she will be able to return, because they were so great to work with us.

We love American House! We are 4 months into out new home and haven't had one minute of regret. What we like most is having the choice of being really involved in activities- or not. So many new friends, activities, good food with a staff willing to help out at any time. Consider a rename to American HOME!

The people who work here are GREAT!

We are very satisfied with the American House Hendersonville community. They are very understanding and conscientious of now only what our loved one is going through but also what are family is going through. They take a personal interest in our loved ones care and is fully aware of what is going on in terms of medical care Every time we come to visit they always come up to us and start up conversations, they are very communicative. They know exactly where she is mentally and they let her go outside and water the plants which is something we appreciate. Her room is always nicely kept and the community itself is really well taken care of. The activities are simplistic but we have seen them get the residents out to their great room and toss around a beach ball to one another. Overall our loved one is happy there,

My mom said they got a new director recently so maybe changes will be coming. They do offer on site physical therapy here. She says that the food is not so great. Covid put a stop to a lot of the activities that they had going on, but it does seem to be getting better.

I absolutely loved the Traditions of Mill Creek facility. I actually made friends out of some of the staff that I spoke with and still talk to some of them to this day. This actually was my first choice if the location would have been closer to me.

I think it has been great overall.

the tour was okay it was a good community. They had some general wear and tear on the building. I would like to move forward but i could not afford

Seaside at Fort Myers is an incredible community. From the welcoming atmosphere to the excellent dining program. They have fitness classes, continuing education classes and wonderful nursing staff. I highly recommend checking out the community for a loved one. My aunt has been at the community for a few months and it has quickly become her home!

The staff is very nice, they treat you with dignity.

I took a tour of the community for my grandmother, the building was very nice and the girl giving the tour was very nice and answered all of our questions.

I was there every Thursday for 6 months, the community was spotless, the staff was very polite and professional. It all starts at the top,The director is very friendly and charismatic.

If there's any concern I ever have, they're there for me. I've never had a moment when they haven't tried to resolve my issue(s), they're always on top of it. Communication between the community and me & my family has been good. I know they're short-staffed some and have had some things going on, but I feel like my dad hasn't been checked on much lately. However, as soon as I address it, they do take care of it. My dad has an open room with his own bathroom and sink. The community is all on one floor, and I assume they allow pets for a fee because they have two cats who live there. I've visited a couple times for breakfast and lunch, and lunch seems to be reversed. So sometimes they'll have dinner for lunch and vice versa. Because of that, dinner isn't the greatest as they'll usually have a sandwich and chips. I don't know if their kitchen has been short-staffed, but it does seem like they've been trying to work on it lately. There have been times when I've almost went up to them and asked what's up with the dinner? Aside from those things, I would still recommend American House Hendersonville to others.

My mom is so happy here.

From feedback I got from my mom - there was a lack of communication between the staff members. The information that was given for example about the meals was not forwarded on. Overall we were pleased with the experience and would recommend American House.

[name removed] in particular went above and beyond with helping us out. She was there for our family for the past 6 months and she really helped us through everything and was always checking in on us. She was a very bright light in a dark time.

Wonderful community! Beautiful location & campus.