American House

We struggled with convincing our family member that this was the right move, but he's just been so much happier since he made it. It is incredibly clean here. The front desk staff and the property manager that we've talked to have been helpful and responsive. And while we know activities have been extremely limited, we also know that's been due to Covid. Even with Covid restrictions, they've tried to have some things for residents to do, with masks and social distancing. It was nice that they were making the effort to keep people engaged. And now that everyone has been vaccinated, they're starting to incorporate more activities. My family member has been really happy with the food. They have a good variety, with something different every day, and different choices, and everything has been well cooked and delicious.

We chose American House Cedarlake because they were more cooperative at the front end trying to help set things up for us and they seemed to know what they were doing. The room sizes here were very nice and spacious. They were above average with their communication and I would recommend them.

Everything is wonderful

The staff members would be more than a 10, they are amazing. The activities are a hit or miss and due to the state requirements if someone tests positive they have to shut back down and quarantine. However, the activities director does an amazing job with what she can.

I would highly recommend American House Milford. The staff are caring and kind and my dad was so happy there.

I think this residence fits the bill. Excellent (unscheduled) tour of the property with Tempa Finch. The one bedroom units look just like an apartment and I think my mom would like that very much. The bedroom is separate from the living area which is nice. The facility is adjacent to St. Stephens' Catholic Church, which, when my mom is fully recovered I know she would love to attend. The residents all seemed happy and friendly. One resident I spoke with gave the facility a glowing report, and she had lived there for three years and had made great strides in her health due to the physical therapy and occupational therapy offered at Elmcroft.

Out of everything we saw, this was the place that was immaculate. This would be the one I would recommend. I really wanted to get my loved one in here, but just couldn’t afford it. The woman we dealt with here was very nice, had a great sense of humor, talked to us, answered all of our questions. If I could give higher than 5 stars I definitely would.

They really took care of our loved one while he was there. They were always calling him to check in, they were very easy to talk to and just very out going. They were not strict at all, they really worked with us. And ever after we left they still called to see how he was doing.

If I needed to go to an assisted living place, I would go here. It was very nice. The dining room and the whole layout was very nice. The staff was very caring. If I ever had any concerns, all I had to do was speak to someone and they would take care of it immediately. The food was excellent. There was so much variety on the menu, and my loved ones enjoyed the country style food. If they didn't feel like coming to the dining room, Elmcroft would bring them their food in the room. They made a special effort to not have the same thing over and over again where you would get tired of it. I tried one of the desserts and had to get the recipe for it because it was so good. It was not just your typical plain cake. It was like they were cooking for a family. They had activities going on all the time. My loved one particularly enjoyed bingo. They also had sing-alongs at the piano, and Mardi Gras Day, and they went out of their way to celebrate all of the holidays. The activities director was so sweet. I appreciated that I never felt like I had to worry. I knew my loved ones were safe and well cared for here.

The community had a great activity group and they kept everyone very engaged. Communication between the staff and our family was very good and they kept us well informed and up to date. I would recommend this community to others.

The community is clean, neat and the staff is very friendly. Communication is good if I call they return my call in a timely manner. I would recommend this community to others. It was close to home and that was important

Great staff, lots of fun.

So thankful we found Anthology. After being somewhere else that was a disaster, the whole family was able to sit back & relax. We chose Anthology for the location, cleanliness & freedom to visit according to State Covid Protocol. They did a through job keeping track of guesst, visitor Covid tests & quarantine when necessary. The staff (Management, Health Assessors, Main Desk, Nurses, Janitorial, Maintenance , Dinning, Therapy, Activities...) are all as sweet as can be, which is very important, but they also follow all of the rules. [name removed], the pleasant & very organized, manager, gave me her contact info & assured me I could call her anytime, She would immediately reply, which was such a difference from the last place mom stayed. It took a few days for mom to make her way out of her room, but once she did, she made many friends & loved the activities. Legacy in house PT OT & exercise class was an absolute blessing. Unlike other therapy places, they didn't give up on my mom.

So thankful we found Anthology. After being somewhere else that was a disaster, the whole family was able to sit back & relax. We chose Anthology for the location, cleanliness & freedom to visit according to State Covid Protocol. They did a through job keeping track of guesst, visitor Covid tests & quarantine when necessary. The staff (Management, Health Assessors, Main Desk, Nurses, Janitorial, Maintenance , Dinning, Therapy, Activities...) are all as sweet as can be, which is very important, but they also follow all of the rules. Kaitlyn, the pleasant & very organized, manager, gave me her contact info & assured me I could call her anytime, She would immediately reply, which was such a difference from the last place mom stayed. It took a few days for mom to make her way out of her room, but once she did, she made many friends & loved the activities. Legacy in house PT OT & exercise class was an absolute blessing. Unlike other therapy places, they didn't give up on my mom.

Excellent staff, friendly, clean, overall I would recommend this to others for their loved ones. The best thing is the warmness, the staff get to know you and don't make you feel that you're just family to the resident. The food is something I would change. They don't have specialty dietary needs assistance for the residents' food.

I think the director does a great job and really seems to know what's going on. The communication was good between the staff and our family and they have kept us well informed. I would recommend this community to others.

This would be a great place to put your loved one. They took good care of my loved one for the short amount of time they were there. Anytime there was a question or concern they would always call and let us know. Also, I could ask questions and they were quick to respond. [name removed] was the General Manager and [name removed] is [name removed]'s assistant. The caregivers were excellent. The staff has been there for awhile. This was one of the reasons we choose the community was the experience of the staff.

It is a great community. The staff communication is great with the family. The time of food is restricted due to COVID. They are only allowing 35 people at a time and are staggering times that the residents must come to eat in the dining room.

I would not hesitate to put your parents here. The staff really take care of your loved ones. The community is clean. The communication is very good with the staff. Any issues they have address immediately. If you are a caregiver you are able to visit your loved one. If not you can schedule an appointment and visit your loved one outside.

The office staff all the way down to the maintenance person were phenomenal help my father in any way they could. Treated my father like one of their own family members and for that, I will be extremely grateful.