American House

Nice place ...worth consideration. Would need to revisit to see if hallway odor was usual or unusual.

You really have to stay on top of things to get things done. It doesn't come automatically. You have to constantly remind them to do things. My mother doesn't participate but they're are activities available to the residents. The food is not on the level that we wish it was. It's not someplace we would like to eat. There have also been some mix ups with medicine that shouldn't have happened. It's close to my brother and he wanted it close to him.

Very nice property. Parking and recreational facilities to far from units for winter. Both parents use scooters the snow would be a problem. Also they prefer larger dinning room.

Really nice facility, mostly assisted living. Very cozy and welcoming public areas, small but clean rooms. Out of our price range,$2790-3870 per month

The staff just wasn't as friendly and the other places I visited. The people that lived there were interacting but they didn't look like they were as well cared for or as happy as the other places I saw.

My sister and I visited American House East II, as I was not able to contact East I. The phone was always busy. We liked East II and knew that our Mom would also. It is located close to Mom's family support...my brother, quite a few grandchildren and great-grandchildren. It would be a lot of walking for Mom to get from her apartment to the lobby/dining room, even with using her walker. The cost of getting an escort for 3 meals daily and attend any activities which Mom would be interested in would be expensive. Mom is very social and would not have any problem making friends. The building is old, but seems to be maintained to the best that they can do. The basement activity room needs improvement with ventilation and appearance.

not a medicaid facility.Private pay only

Liked layout of apt here best. Front lobby not as inviting as Atria. Nice set up overall and pricing was reasonable

I took a tour, I like the facility, right now however, the room thats available right now is not close to the dining room. I'm not comfortable with the idea that my grandfather would have to walk the entire length of the hall.

Executive Director and Admission Director were both very helpful; facility was clean and appeared to be comfortable; no medicaid money available at this time.

Liked this community. Low income discount available.

Very Beautiful!

plain, nothing fancy only place she could have an apt like she has now. very nice director

meals, medical team, guardian alert button, houskeeping, entertainment, strength training, inhome rehab, mo one bedroom daily housekeeping beds trash - transportation service to get out to shop! Cross roads Village tour etc!

looks good

This was okay. Really felt like a nursing home to me.

When went there, from referral. She had given me several places and at that time was one of those situations and we had to find her a place and find it very fast as she was set to be released from the hospital with nowhere to go. The facility American House of Hendersonville is having many issues currently at the moment, no hot water in several areas especially the beauty shop. We are in the process of moving our loved one out of American House of Hendersonville but are on waiting list and it keeps getting longer. She's got bed sores continually on her for weeks at a time. When my husband arrived last week to visit and she wasn't there. The staff said they hadn't contacted you, they said was supposed to but had not. She had left facility on her own to go to doctor.

I toured with American House Murfreesboro and I did not care for the facility. It had an institutional, nursing-home feel to it and reminded me of a place that I had my mother in in my home town. When walking around, the residents here seemed to need a lot more care cognitively than my friend did. It was just not going to be a good fit.

I was told that my loved one needed long term care and my husband is a hand full. I needed full service dementia care. They had outdoor time and everything that my loved one needed at this community. My loved one was transferred here and everything was supposed to be taken care of. The community was sold a month before we came and changed into another community. When my loved one moved in I got some calls in the middle of the night and my loved one was having some issues and I went there to be with him until he calmed down. I also paid for private nursing that they told me was required. I got a call also from the community and they called the police on my loved one and the police refused to take him and stated that this was a dementia care matter and not something for the police. They stated that my loved one had flung one of them against the wall. The people were yelling at us, yelling at my loved one and threatening to quit. We talked to the director and discussed everything in regards to the police call. We have moved my loved one out and we are waiting on a refund from the community. When moving my loved one and they were helping us they came off very rude and unprofessional. In the day time my loved one had some great attendants but at night the care was lacking. Its not the worse place there was some very good times here but things happen also.

They did not have enough help. They just simply cannot hire people right now. My loved one didn't get his medications properly, and even got other people's medications. So I took him out of the facility for those reasons. The facility itself and his room were lovely. The eating arrangements were not good, although the food seemed adequate. But as far as the care, they don't have enough help, including enough English speaking help, which seems to be a problem of our times.